Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Cynthia K.
Argentina
1 review
0 helpful votes
Follow Cynthia K.
Unfollow Cynthia K.
Share Review
Report Review

I just recently ordered these
October 10, 2019

I just recently ordered these chaps and they are the first pair i have ever worn. I just love they way they fit! They're durable and easy to get in and out of. I like the way that the the adjustable back holes to get the perfect fit. I would recommed these chaps to everyone that wants to get a pair. I don't ride without them!! Thanks Leatherup!!

Date of experience: October 10, 2019
Peter T.
Argentina
1 review
0 helpful votes
Follow Peter T.
Unfollow Peter T.
Share Review
Report Review

Nice leathers for riding. Helps
October 10, 2019

Nice leathers for riding. Helps a lot when it's cold and a little wet out.

Buckle is not as strong as I would like. Everything else is excellent.

Date of experience: October 10, 2019
Brenda K.
Argentina
1 review
0 helpful votes
Follow Brenda K.
Unfollow Brenda K.
Share Review
Report Review

They are a Great Fit
October 10, 2019

They are a Great Fit and feel absolutely wonderful! I would recommend them to any one.

Date of experience: October 10, 2019
Kimberly I.
Argentina
1 review
0 helpful votes
Follow Kimberly I.
Unfollow Kimberly I.
Share Review
Report Review

The Chaps are great, the
October 10, 2019

The Chaps are great, the fit and quality are outstanding and the price is awesome.

Date of experience: October 10, 2019
Ruth S.
Argentina
1 review
0 helpful votes
Follow Ruth S.
Unfollow Ruth S.
Share Review
Report Review

Wore these for the first
October 10, 2019

Wore these for the first time on my way to the Harley Museum in Milwaukee. It was 36 degrees out that morning and the chaps were a big help compared to wearing just jeans.

Date of experience: October 10, 2019
Steven I.
Argentina
1 review
0 helpful votes
Follow Steven I.
Unfollow Steven I.
Share Review
Report Review

chaps of really nice quality.trimmed
October 10, 2019

chaps of really nice quality.trimmed to my preferred length and took for a ride 48 degrees and very comfortable.will definitely order again from leatherup and reccomend to others.

Date of experience: October 10, 2019
Jack N.
Argentina
1 review
0 helpful votes
Follow Jack N.
Unfollow Jack N.
Share Review
Report Review

leather was soft but a
October 10, 2019

leather was soft but a little on the thin side. The zippers need to be a little heavier. length was long but very easy to hem

Date of experience: October 10, 2019
Charles N.
Argentina
1 review
0 helpful votes
Follow Charles N.
Unfollow Charles N.
Share Review
Report Review

Good deal. These chaps fit
October 10, 2019

Good deal. These chaps fit good and quality is excellent. This is the second item I've bought from Leather Up. I bought a jacket with the reflective piping and all my friends asked where I got it. I should be getting a commission. By the way, great prices!

Date of experience: October 10, 2019
Anna X.
Argentina
1 review
0 helpful votes
Follow Anna X.
Unfollow Anna X.
Share Review
Report Review

Awesome!!!! Nice price for a
October 10, 2019

Awesome!!!! Nice price for a pair of light weight chaps. Fit nearly perfect out of the box. I will continue to buy from leatherup!

Date of experience: October 10, 2019
Joseph S.
Argentina
1 review
0 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Share Review
Report Review

I have had my chaps
October 10, 2019

I have had my chaps for almost a month now and I could not be more pleased with my purchase! These chaps are less than half the price of HD chaps with all of the functionality. They were easily cut to fit for length and fit great in the thighs and I have very large thighs. I would reccomend ordering off of thigh measurements and adjusting length and waist when you get them.

Date of experience: October 10, 2019
Donna Z.
Argentina
1 review
0 helpful votes
Follow Donna Z.
Unfollow Donna Z.
Share Review
Report Review

I HAVE USED THESE CHAPS
October 10, 2019

I HAVE USED THESE CHAPS IN TEMPS BELOW +40 DEGREES AND HAVE BEEN VERY COMFORTABLE. PRICE IS VERY GOOD.

Date of experience: October 10, 2019
Adam D.
Argentina
1 review
0 helpful votes
Follow Adam D.
Unfollow Adam D.
Share Review
Report Review

Very easy to put on
October 10, 2019

Very easy to put on and take off. Feel great and look good. I am very happy with this purchase!

Date of experience: October 10, 2019
Deborah C.
Argentina
1 review
0 helpful votes
Follow Deborah C.
Unfollow Deborah C.
Share Review
Report Review

Verry good product. Cutting them
October 10, 2019

Verry good product. Cutting them to length was easy. They are comfortable and definitely keep you warm in cooler temperatures. I have no wind fairing outside of my Spitfire windshield and these do the job down into the lower 40s, if you want to ride in those temperatures. Very good product.

Date of experience: October 10, 2019
Jim G.
Argentina
1 review
0 helpful votes
Follow Jim G.
Unfollow Jim G.
Share Review
Report Review

May 16 2009 From Reggie
October 10, 2019

May 16 2009 From Reggie in Iowa I am very impressed with the quality & fit and the shipping only took five days (excellent). I wear 35 waist and ordered 36 and they fit perfect! I had to trim a little off the length and they fit great and look even better. I have ordered from Leather Up. com before and have been very satisfied with everything!! Thanks Leather up, i will order from you again.

Date of experience: October 10, 2019
Stephanie J.
Argentina
1 review
0 helpful votes
Follow Stephanie J.
Unfollow Stephanie J.
Share Review
Report Review

great looking chaps, feels great
October 10, 2019

great looking chaps, feels great and looks great. awesome quality and the extra back zipper helps out more than you think. all in all well worth the money!

Date of experience: October 10, 2019
Jennifer D.
Argentina
1 review
0 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Share Review
Report Review

Very nice quality leather. If
October 10, 2019

Very nice quality leather. If you are looking for Chaps, look no further.

Date of experience: October 10, 2019
Bob U.
Argentina
1 review
0 helpful votes
Follow Bob U.
Unfollow Bob U.
Share Review
Report Review

I am pleased with the
October 10, 2019

I am pleased with the quality of your chaps! I am more than pleased with the good old fashioned customer service. Quality never goes out of style! Thanks..Wayne from VA Beach

Date of experience: October 10, 2019
Robert Q.
Argentina
1 review
0 helpful votes
Follow Robert Q.
Unfollow Robert Q.
Share Review
Report Review

Nice chaps for the price.
October 10, 2019

Nice chaps for the price. Good fit and the thigh zipper is a great idea.

Date of experience: October 10, 2019
Anthony C.
Argentina
1 review
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Share Review
Report Review

Chaps look good, fit good
October 10, 2019

Chaps look good, fit good and I was glad to have them on my Nova Scotia trip. Highly reccomend!

Date of experience: October 10, 2019
Jay W.
Argentina
1 review
0 helpful votes
Follow Jay W.
Unfollow Jay W.
Share Review
Report Review

Great product. Better than expected.
October 10, 2019

Great product. Better than expected. Perfect fit. Can't go wrong with this item.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States