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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Anna F.
Argentina
1 review
0 helpful votes
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Good quality for price. fit
October 10, 2019

Good quality for price. fit big but easily repairable.

Date of experience: October 10, 2019
David D.
Argentina
1 review
0 helpful votes
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Great Chaps, I am impressed,
October 10, 2019

Great Chaps, I am impressed, Will refer you any time I get a chance. Ken

Date of experience: October 10, 2019
Helen O.
Argentina
1 review
0 helpful votes
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I ordered the chaps with
October 10, 2019

I ordered the chaps with a jacket. What can I say, another great, high quality item from LeatherUp.com. They are very well made and look great. The thigh zipper is great for a little more room in that area, making them very comfortable for long rides. Went on a 40 degree ride and was comfortable all day. Have received many compliments on them and people freak out when I tell them what I paid. I am 6' - 250lbs, wear 38" jeans and ordered the chaps in a 38. They are a little too long, but I like that as they don't ride up when on the bike. Thank you LeatherUp.

Date of experience: October 10, 2019
Dan F.
Argentina
1 review
0 helpful votes
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Love the Chaps! For a
October 10, 2019

Love the Chaps! For a guy with large thighs, I had to go way over on the waist. These are solid quality outerwear. I would recomend to everyone and have.

Date of experience: October 10, 2019
Carol O.
Argentina
1 review
0 helpful votes
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I love these chaps. The
October 10, 2019

I love these chaps. The leather is top quality and the fit is very comfortable, especially with the thigh zipper option. I highly recommend them. And the service from these folks is 5 star.

Date of experience: October 10, 2019
Laura P.
Argentina
1 review
0 helpful votes
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Being able to adjust the
October 10, 2019

Being able to adjust the leangth by cutting, help makes the fit great. Really like the zipper thigh... Great quality

Date of experience: October 10, 2019
Eric L.
Argentina
1 review
0 helpful votes
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Excellent value, Excellent fit, apparently
October 10, 2019

Excellent value, Excellent fit, apparently well made.

Date of experience: October 10, 2019
Jim D.
Argentina
1 review
0 helpful votes
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Very satisfied with these chaps
October 10, 2019

Very satisfied with these chaps good quality leather and zippers, although not as warm as I thought they would be but overall good product.

Date of experience: October 10, 2019
Maria D.
Argentina
1 review
0 helpful votes
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Great! For the price you
October 10, 2019

Great! For the price you can't beat these chaps. Has me thinking I might need a new leather.

Date of experience: October 10, 2019
Deborah W.
Argentina
1 review
0 helpful votes
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Easy to get on and
October 10, 2019

Easy to get on and off, comfortable on the bike and a great buy. I highly recommend them.

Date of experience: October 10, 2019
Maria H.
Argentina
1 review
0 helpful votes
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I could not be better
October 10, 2019

I could not be better pleased! The chaps are of very good quality. The fit is right. The chaps are well designed and made. I am glad that I found Leatherup. I plan to purchase more as time goes on. Thank you to all at Leatherup! Gary Goodwin

Date of experience: October 10, 2019
Christine F.
Argentina
1 review
0 helpful votes
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My first pair. Still feel
October 10, 2019

My first pair. Still feel a little villiage peopleish. Tight in the leg (zippers help) Good construction. Great value for the money as is the norm with these guys.

Date of experience: October 10, 2019
Nick M.
Argentina
1 review
0 helpful votes
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fit was right on, looks
October 10, 2019

fit was right on, looks great, price is great deal! plan on doing more buying later on for matching jacket. quality is A1,shipping was a little slow but coming from Cal. to Ga. i wasn't in a big hurry.Well satisfied.

Date of experience: October 10, 2019
Linda W.
Argentina
1 review
0 helpful votes
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These chaps are well worth
October 10, 2019

These chaps are well worth the money and a true bargain when it comes to buying leather. They fit well and are beautifully made. After buying a pair for my husband I bought myself a ladies pair and another pair for my stepson. Five star rating!

Date of experience: October 10, 2019
Jason O.
Argentina
1 review
0 helpful votes
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great fit good quality, just
October 10, 2019

great fit good quality, just a little long but after hemming they fit great, love these very comfortable to wear.

Date of experience: October 10, 2019
George U.
Argentina
1 review
0 helpful votes
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the chaps i received were
October 10, 2019

the chaps i received were great. very comfortable and look and feel great. Cant wait to really try them out this spring..

Date of experience: October 10, 2019
Mary M.
Argentina
1 review
0 helpful votes
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As good as or a
October 10, 2019

As good as or a better product than I have found in the local Harley apparel shops and completely blows away the pricing at the Harley dealerships. For what I paid at LEATHERUP.COM for the chaps and jacket, I would have only been able to purchase the snaps at the dealership. I have already recommended your site to others. They are as amazed as I am. I'll be back for the boots. Keep up the good work!

Date of experience: October 10, 2019
Sharon W.
Argentina
1 review
0 helpful votes
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These chaps work great. They
October 10, 2019

These chaps work great. They fit super good and really make a difference when riding in chilly temperatures. I should of bought a pair 2 years ago.

Date of experience: October 10, 2019
Dorothy D.
Argentina
1 review
0 helpful votes
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love them , went riding
October 10, 2019

love them , went riding in 43 weather and felt fine , they were easy to cut for my short legs too !

Date of experience: October 10, 2019
John B.
Argentina
1 review
0 helpful votes
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Todd & Debbie Reno Nv
October 10, 2019

Todd & Debbie

Reno Nv

Thank you for a wonderful product. I got a pair of these chaps for my wife. she loves them. they look great and keep her toasty warm. Now we can ride in cold weather. thank you for a wonderful product at a very affordable price. Leather up will be getting alll of our leather orders. My wife stumbled upon your web site and then after talking to one of our Sierra Gold wing members, we found out he orders all of his stuff from you and was never disappointed. Keep up the great offers and selections.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States