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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Peter V.
Argentina
1 review
0 helpful votes
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Just received My order, These
October 10, 2019

Just received My order, These chaps and the braided pair for my wife. These are without a doubt the best chaps we have ever had, and we've had a few. Quality and price they can't be beat. Thanks again for a great deal.

Jim Scholz

Date of experience: October 10, 2019
Andrew G.
Argentina
1 review
0 helpful votes
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My Son-In-Law has a set.
October 10, 2019

My Son-In-Law has a set. He likes them very much. I think they are great as well. Look good, fit right & are good quality! Thanks

Date of experience: October 10, 2019
Linda W.
Argentina
1 review
0 helpful votes
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LeatherUp.com's done it again. You
October 10, 2019

LeatherUp.com's done it again. You really can't go wrong with any of the Xelement gear.

The only problem I've run into with these is the length, since I had to order waist 28s, being a smaller guy, and they run a bit long for me. Nothing a pair of scissors can't fix, however. These, some Underarmor, and a regular pair of jeans and you can't go wrong in winter weather.

All of the purchases I've made from LeatherUp have been perfect. Keep doing what you're doing, guys!

Date of experience: October 10, 2019
Brenda I.
Argentina
1 review
0 helpful votes
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My first pair of chaps
October 10, 2019

My first pair of chaps and again Leatherup has outdone themselves. Quality and price!! Wonderful combination! Side zipper and two snaps (after cutting off) on each leg and you're good to go.

Date of experience: October 10, 2019
Anthony U.
Argentina
1 review
0 helpful votes
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These chaps were a Christmas
October 10, 2019

These chaps were a Christmas present for my husband. They arrived in a timely fashion and they fit him well. They seem to be of excellent quality.

Date of experience: October 10, 2019
Eric G.
Argentina
1 review
0 helpful votes
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Excellent fit. Very pleased.....warm and
October 10, 2019

Excellent fit. Very pleased.....warm and strong...

Date of experience: October 10, 2019
Diane I.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my brother for his birthday and he was very impressed by the quality of the chaps (and he is a Harley guy) so for him to like anything without a Harley logo is saying something

Date of experience: October 10, 2019
Nancy L.
Argentina
1 review
0 helpful votes
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I purchased this item for
October 10, 2019

I purchased this item for one of my husbands Christmas gifts. I can't beleive the quality and they fit him perfect!!!! Thank you very much.

Date of experience: October 10, 2019
Jessica O.
Argentina
1 review
0 helpful votes
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I live it Texas so
October 10, 2019

I live it Texas so cold weather is not a huge problem, but in my opinion at times it's realy cold. This is my first pair of chaps & I couldn't be happier with the product I received. I ordered chaps & a lined jacket, the reviews were very helpful, and i definately plan to shop at this sight again. Ican't say enough to say how pleased I am with my order. Big Thanks!

Date of experience: October 10, 2019
Michelle C.
Argentina
1 review
0 helpful votes
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i wear these every day
October 10, 2019

i wear these every day and they are better than i could have hoped for way to go

Date of experience: October 10, 2019
Thomas Z.
Argentina
1 review
0 helpful votes
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Could not be any happier
October 10, 2019

Could not be any happier with my new chaps.Great price and even better product.Thanks Leatherup,keep up the good work..oh yeah FAST shipping to...

Date of experience: October 10, 2019
Angela B.
Argentina
1 review
0 helpful votes
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My first purchase from LeatherUp
October 10, 2019

My first purchase from LeatherUp and was pleasnatly surprised at the quality of the leather for the price, did not have to order up and the fit was perfect, this is the place to shop for any leather procuct, excellnt job keep up the good work.

Date of experience: October 10, 2019
Mike R.
Argentina
1 review
0 helpful votes
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Wayne From MO.... very nice
October 10, 2019

Wayne From MO.... very nice chaps. Just what I expected as a friend had ordered some earlier. I'm trying them out today.

Date of experience: October 10, 2019
Thomas F.
Argentina
1 review
0 helpful votes
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As always great product, great
October 10, 2019

As always great product, great price and on time shipping. this is the fourth pair I've bought this pair for my son. He loves them.

Thanks Leather-Up

Date of experience: October 10, 2019
Kevin U.
Argentina
1 review
0 helpful votes
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This was my first purchase
October 10, 2019

This was my first purchase from Leather up and I am very pleased. Great quality and price. Went riding the other day, temperature around 40. Kept my legs toasty warm with no wind penetration. Fixing to order a jacket next week also.

Date of experience: October 10, 2019
Jeff O.
Argentina
1 review
0 helpful votes
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Nice chaps!!!!!!! GREAT price!!!!!!!! Super-fast
October 10, 2019

Nice chaps!!!!!!! GREAT price!!!!!!!! Super-fast shipping!!!!!!Love doing business with Leather.Up.com!!!!!!!!!

Date of experience: October 10, 2019
Chris C.
Argentina
1 review
0 helpful votes
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for the price you cant
October 10, 2019

for the price you cant beat them, they are worth much more then the cost

Date of experience: October 10, 2019
Christine T.
Argentina
1 review
0 helpful votes
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perfect fit and quality is
October 10, 2019

perfect fit and quality is great, would cost twice the price from other companies

Date of experience: October 10, 2019
Stephen Y.
Argentina
1 review
0 helpful votes
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Once again the shipping was
October 10, 2019

Once again the shipping was fantastic. Received the chaps mid week and went riding that weekend at what ended up in the high 30's. Fit comfortably and kept the chill off of my legs. Have ordered other products and if needed will order again. Thanks Leather-up for a great job.

Date of experience: October 10, 2019
Anna B.
Argentina
1 review
0 helpful votes
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Great Product. This is my
October 10, 2019

Great Product. This is my first set of chaps and I really pleased.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States