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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Robert A.
Argentina
1 review
0 helpful votes
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Heavy duty zippers, great quality
October 10, 2019

Heavy duty zippers, great quality leather, simple to shorten, look and feel great, half the cost (or better!) than anywhere else I've looked. Another one hit out of the park leatherup!

Date of experience: October 10, 2019
Charles A.
Argentina
1 review
0 helpful votes
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6'3" 240lbs. wear jeans in
October 10, 2019

6'3" 240lbs. wear jeans in 36". ordered 38" and they were too big. sent back for 36" and they fit perfect. wife LOVES them too.

Date of experience: October 10, 2019
Cynthia Z.
Argentina
1 review
0 helpful votes
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5' 8" and I wear
October 10, 2019

5' 8" and I wear a 34 waist jeans so I ordered a 36 in the chaps. They were too big so I returned for credit and ordered a 34. They fit perfectly and didn't even have to trim the bottom. 33 degrees this morning and the legs stayed toasty warm. Great product, I will shop here again.

Date of experience: October 10, 2019
Michelle T.
Argentina
1 review
0 helpful votes
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Nicely constructed, medium weight, smooth
October 10, 2019

Nicely constructed, medium weight, smooth leather. In the past I've had problems with the zipper being the point of failure. Time will tell. Similar quality to chaps selling for over $100 at the local outlets.

Date of experience: October 10, 2019
Joe I.
Argentina
1 review
0 helpful votes
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I am really pleased,with my
October 10, 2019

I am really pleased,with my chaps.They are really made out of soft leather,some of the ones I checked in other stores where really stiff and very high priced.These are great and they fit real well on women with small thighs.This makes the 2nd pair we have bought,my husband purchased his first.We will be back for any of our leather needs.Also fast delivery...

Date of experience: October 10, 2019
Laura K.
Argentina
1 review
0 helpful votes
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Great Chaps. Never had a
October 10, 2019

Great Chaps. Never had a pair before, but these fit/feel great. I had to shorten mine a bit, but now they fit like a glove. The weather it getting perfect for them here too. Nothing bad to say about these chaps...go for it!

...Bajakirk

Date of experience: October 10, 2019
Dave B.
Argentina
1 review
0 helpful votes
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Better then I expected. Blocks
October 10, 2019

Better then I expected. Blocks the wind and stray rocks very nicely.

Well worth the money.

Date of experience: October 10, 2019
James J.
Argentina
1 review
0 helpful votes
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Good quality, good fit and
October 10, 2019

Good quality, good fit and great service. Highly recommended!

Date of experience: October 10, 2019
Betty H.
Argentina
1 review
0 helpful votes
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I am very impressed and
October 10, 2019

I am very impressed and happy with the quality of workmanship and durability of the chaps which I received. The thigh zipper comes in handy when wearing additional clothing on cold rides. They are very easy to put on and take off. I would recommend this item to anyone who plans to ride a lot in any weather. Great item!

Date of experience: October 10, 2019
Amanda B.
Argentina
1 review
0 helpful votes
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My husband was totally delighted.
October 10, 2019

My husband was totally delighted. He looks fantastic in them. Very soft leather.

Date of experience: October 10, 2019
David T.
Argentina
1 review
0 helpful votes
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great deal i opened the
October 10, 2019

great deal i opened the box and was suprized at te quality of them all i had to do was trim the length and they fitperfectly again its a great deal i highly recoment theese chaps

Date of experience: October 10, 2019
Ruth K.
Argentina
1 review
0 helpful votes
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Not my fist order with
October 10, 2019

Not my fist order with LeatherUp. As usual the service was great. The sales force knowledgeable and answered all my questions. My order arrived in a couple of days and after cutting them to length went riding. Good fit and very comfortable. I have just ordered a leather jacket and a leather travel bag from them. If I need anything else I will call them first.

Date of experience: October 10, 2019
Michelle V.
Argentina
1 review
0 helpful votes
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Just recieved these chaps, the
October 10, 2019

Just recieved these chaps, the fit is good and I will need to shorten them, which should be no problem at all. Excellent value for the dollar and highly recomment them to any rider. Waist does run slightly big and I am normally a 32 so I ordered a 34 per the instructions, once I adjuted the back lace, they fit perfectly.

Date of experience: October 10, 2019
Tony P.
Argentina
1 review
0 helpful votes
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Bought these chaps for a
October 10, 2019

Bought these chaps for a 700 mile trip in cool weather over two days. They did just fine, and kept my legs warm. After making some adjustments provided for they fit really good. I only have two issues- the belt could be better quality, and the bottom snap on the left legbroke during the trip, so I think while the leather is great, the hardware could be better.

Date of experience: October 10, 2019
Richard F.
Argentina
1 review
0 helpful votes
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Strong zippers and thick quality
October 10, 2019

Strong zippers and thick quality leather for an affordable price. Very pleased with these chaps. Have ordered several items from Leather-up and have been pleased with every purchase.

Date of experience: October 10, 2019
Brian H.
Argentina
1 review
0 helpful votes
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These are a well made
October 10, 2019

These are a well made pair of chaps. They are easy to cut to the right length although you may want to cut them a little long to begin with. You can always cut them shorter later.

Date of experience: October 10, 2019
Jack L.
Argentina
1 review
0 helpful votes
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Bought these with the colder
October 10, 2019

Bought these with the colder weather coming in. The fit is fine and the leather is great! The lining makes them easier to put on and keeps the dye from wearing onto my jeans. Great buy!

Date of experience: October 10, 2019
Lisa E.
Argentina
1 review
0 helpful votes
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Fast shipping and the chaps
October 10, 2019

Fast shipping and the chaps fit perfect and comfortable. Just did a ride in 50 degree weather and They kept the legs warm.

Great job great price,,thanks Leather Up!!!

Paul

Silverton Oregon

Date of experience: October 10, 2019
David O.
Argentina
1 review
0 helpful votes
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What a steal. The chaps
October 10, 2019

What a steal. The chaps work very well in cold weather. Very heavy thick leather with quality zippers, and snaps. I will definitly purchase from , and recomend Leatherup to all my friends.

Date of experience: October 10, 2019
Daniel O.
Argentina
1 review
0 helpful votes
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Received my order in good
October 10, 2019

Received my order in good time and these are really nice. Good quality, good fit and I have seen comparable chaps that sell for well over triple the price. Thank you.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States