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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Rebecca S.
Argentina
1 review
0 helpful votes
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The product is of very
October 10, 2019

The product is of very good quality-the fit is right on. Kudos to Leatherup for their prompt, on time delivery.

Bill Federer

Date of experience: October 10, 2019
Paul I.
Argentina
1 review
0 helpful votes
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Wow what a difference riding
October 10, 2019

Wow what a difference riding in cooler weather. these fit great...

Date of experience: October 10, 2019
Michael G.
Argentina
1 review
0 helpful votes
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First time buying from leather
October 10, 2019

First time buying from leather up, Extremely satisfied! Great fit,Great quality.Would shop with you again.

Date of experience: October 10, 2019
Anna K.
Argentina
1 review
0 helpful votes
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Quality product. Fit nicely and
October 10, 2019

Quality product. Fit nicely and easy to put on and take off.

Date of experience: October 10, 2019
Thomas Y.
Argentina
2 reviews
0 helpful votes
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Very Nice, Got just what
October 10, 2019

Very Nice, Got just what i ordered, thumbs up to Leatherup.com

Date of experience: October 10, 2019
Anthony J.
Argentina
1 review
0 helpful votes
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Great Buy! I like being
October 10, 2019

Great Buy! I like being able to put the chaps on with my boots already on. I feel that the belt should be a bit thicker, I'm almost afraid it will rip off. A little more insulation wouldn't hurt either. I rode at 50 degrees for half an hour and got chilly. Chaps are really long and I suggest not cutting them. Where they bunch up at the foot helps keep you warm. all said. great for the money.

Date of experience: October 10, 2019
Dorothy F.
Argentina
1 review
0 helpful votes
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Great set of chaps! Worth
October 10, 2019

Great set of chaps! Worth the money, easy on, easy off. Fit is great!

Date of experience: October 10, 2019
Pamela X.
Argentina
1 review
0 helpful votes
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Leatherup is where I buy
October 10, 2019

Leatherup is where I buy all of my leather clothing and I will tell you why. I have gone to other sites and their prices are either higher or quality is not there. At leather- Up, prices are great, quality can't be beat and when I had to exchange a coat, I sent mine back and in two days I received the exchanged item. You just can't beat that. Usually it takes 3 or 4 days but not this company. That is why I stay with LeatherUp and urge you to do the same.

Steve1583

Rhode Island

Date of experience: October 10, 2019
Amanda A.
Argentina
1 review
0 helpful votes
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I reciently wore my chaps
October 10, 2019

I reciently wore my chaps over my Xelement riding pants on a 500 mile ride in weather from 28- 47 dergee - never got cold. My butt was a little chilly in the 28 degree weather, but not freezing, The chaps fitted great and the addition of back zippers is a great add on.I've been extremely pleased with everything I've purchased from Leaatherup.

Date of experience: October 10, 2019
Bob F.
Argentina
1 review
0 helpful votes
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Excellent product. Excellent service. Five
October 10, 2019

Excellent product. Excellent service. Five stars on both.

Date of experience: October 10, 2019
Bob S.
Argentina
1 review
0 helpful votes
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The chaps fit perfect. Love
October 10, 2019

The chaps fit perfect. Love the texture and they way they look on. Great buy!

Date of experience: October 10, 2019
Michael Z.
Argentina
1 review
0 helpful votes
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I purchased a pair of
October 10, 2019

I purchased a pair of Men's Premium Chaps on 12/01/09 and used them about three times. On 12/28/09 I had my chaps on and was hit from behind by car around 40 MPH. I don't remember what happened next, but remember trying to get off the gound and saw that my chaps had held up. I have no road rash and my uniform pants are great. Time to order a new pair!

Sgt. W G Kinney

Braselton, GA

Date of experience: October 10, 2019
Kevin V.
Argentina
1 review
0 helpful votes
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Got for my bf for
October 10, 2019

Got for my bf for Xmas. He loves them - wears 34x34 pants and the 34 fit perfect - last loop (but room to grow as he says... ). Nice quality - fit nice.

Date of experience: October 10, 2019
Peter V.
Argentina
1 review
0 helpful votes
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They look great, great price,
October 10, 2019

They look great, great price, and they are a good fit.

Date of experience: October 10, 2019
Linda Y.
Argentina
1 review
0 helpful votes
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Went on a ride it
October 10, 2019

Went on a ride it was snowing then it started to rain (freezing).The whole time my legs never got cold.I would recommend these to anyone.

Date of experience: October 10, 2019
David D.
Argentina
1 review
0 helpful votes
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Great Chaps, kept off the
October 10, 2019

Great Chaps, kept off the wind in 35 degree weather.

Date of experience: October 10, 2019
Richard O.
Argentina
1 review
0 helpful votes
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Bought these for my son
October 10, 2019

Bought these for my son for Christmas, he has not been able to find any due to having larger thighs from working weights. but with the extra thigh zipper these fit him perfectly!! He LOVED them! Wonderful product and wonderful place! Have ordered from here before and will continue to do so!!

Date of experience: October 10, 2019
Cynthia F.
Argentina
1 review
0 helpful votes
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Love da chaps, good fit.
October 10, 2019

Love da chaps, good fit. Makes world of difference when riding n da cold

Date of experience: October 10, 2019
Dan X.
Argentina
1 review
0 helpful votes
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Chaps are great looking, made
October 10, 2019

Chaps are great looking, made well, great zippers and fit well but at 6'4" I could have enjoyed a couple more inches in length. At 10 degrees today (2/6/10) and past few weeks, I have not been riding much. I think that they will be just fine when New York warms up Delivery was swift. I like Leather Up and this product.

Date of experience: October 10, 2019
Peter H.
Argentina
1 review
0 helpful votes
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Excellent quality and looks for
October 10, 2019

Excellent quality and looks for the money. Huge difference riding in sub 50 degree weather. Would buy again!!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States