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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Karen P.
Argentina
1 review
0 helpful votes
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Great quality for the price.
October 10, 2019

Great quality for the price. Leather is very soft and pliable. Service is excellent and shipment was very fast. Would recommend product to anyone.

Date of experience: October 10, 2019
Bill B.
Argentina
1 review
0 helpful votes
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They Fit my Guy like
October 10, 2019

They Fit my Guy like a Glove! We had looked all over an d couldn't find anything for him. He had seen a pair like this and seemed to like the looks of them. He really likes the way they fit!.

Thanks

Date of experience: October 10, 2019
Adam S.
Argentina
1 review
0 helpful votes
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Son seemed v ery happy
October 10, 2019

Son seemed v ery happy with the chaps. They were a Xmas gift to him. I was very happy with the sell & fast shipping. Thank you.

Date of experience: October 10, 2019
Virginia O.
Argentina
1 review
0 helpful votes
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chaps arrived in a reasonable
October 10, 2019

chaps arrived in a reasonable time frame and the fit was amazing. they are very comfortable and affordable. Thanks for being such a good retailer for the big and short.

Date of experience: October 10, 2019
Andrew P.
Argentina
1 review
0 helpful votes
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Unbelievable quality for the price!
October 10, 2019

Unbelievable quality for the price! I will buy everyting from Leatherup. The same quality stuff with "harley" written on it cost 4 times as much!

Date of experience: October 10, 2019
Maria K.
Argentina
1 review
0 helpful votes
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This was my first set
October 10, 2019

This was my first set of chaps, and I am VERY happy with the chaps, the price, and the speed of shipping. I had to trim the length, and this was much easier than i thought it would be.

Date of experience: October 10, 2019
Kimberly G.
Argentina
1 review
0 helpful votes
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better quality than I expected.
October 10, 2019

better quality than I expected. Very soft, comfortable and keep me warm . Great Product

Date of experience: October 10, 2019
Betty L.
Argentina
1 review
0 helpful votes
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OUTSTANDING.....I HAD ANOTHER COMPANY PICKED
October 10, 2019

OUTSTANDING.....I HAD ANOTHER COMPANY PICKED OUT TO ORDER AND MY WIFE FOUND YOUR SITE AND SAVED ME 75%. I LOVE ALL THE PRODUCTS.

Date of experience: October 10, 2019
Nick S.
Argentina
1 review
0 helpful votes
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These are great chaps. I
October 10, 2019

These are great chaps. I have problems with pants fitting my thigh properly, but the thigh zipper allows me to adjust as needed.

Date of experience: October 10, 2019
Steven Y.
Argentina
1 review
0 helpful votes
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Arrived quickly with no problems.
October 10, 2019

Arrived quickly with no problems. As advertised, I had to trim some of the length, but they fit great now. I wore them to ride on a windy/ slightly chilly day, and the leather combined with the inner lining kept me comfortable. Great price for the quality.

Date of experience: October 10, 2019
Diane I.
Argentina
1 review
0 helpful votes
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Great chaps! I purchased a
October 10, 2019

Great chaps! I purchased a jacket and was impressed so I bought the chaps as well! Very impressed with the quality which is equal to higher priced chaps. Recommended! Can't beat the price or the FAST shipping!

Date of experience: October 10, 2019
Christine R.
Argentina
1 review
0 helpful votes
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Great quality and fit. Soft
October 10, 2019

Great quality and fit. Soft leather, and very comfortable.

Date of experience: October 10, 2019
Maria M.
Argentina
1 review
0 helpful votes
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What can I say??? The
October 10, 2019

What can I say??? The chaps are absolutely great! Fit perfect, feel great, look even better than that and do a great job of keeping the cold out. I'm VERY impressed with the quality AND the price. Thanks so much. I look forward to doing a lot more business with you. Thanks again.

Date of experience: October 10, 2019
Nicole O.
Argentina
1 review
0 helpful votes
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Wow! I never thought I'd
October 10, 2019

Wow! I never thought I'd be able to get such quality at such a low price. These chaps are definately well worth every penny. The craftmanship, appearence, and fit are excellent. I love the thigh zipper. It make getting into these chaps so much easier. Kudos to Xelement for the quality and Leatherup for the great price

Date of experience: October 10, 2019
Janet J.
Argentina
1 review
0 helpful votes
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Good quality leather and excellent
October 10, 2019

Good quality leather and excellent zippers and snaps! Great value and fit just right!

Date of experience: October 10, 2019
Bob D.
Argentina
1 review
0 helpful votes
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My husband is very happy
October 10, 2019

My husband is very happy with these chaps, they fit well and keep him pretty warm too. I love the way he looks in them!

Date of experience: October 10, 2019
Laura Z.
Argentina
1 review
0 helpful votes
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I have been riding motorcycles
October 10, 2019

I have been riding motorcycles for many years and had never owned a pair of chaps. After buying these I wonder why I waited so long.

The are of very good quality, the fit great and make riding much more confotable especially in the cooler months.

I plan to buy a Leatherup jacket soon.

Richard in N Calif

Date of experience: October 10, 2019
Maria Y.
Argentina
2 reviews
0 helpful votes
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My husband loves these chaps!!
October 10, 2019

My husband loves these chaps!! The fit was great and quality outstanding.

Date of experience: October 10, 2019
Melissa Q.
Argentina
1 review
0 helpful votes
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Great Chaps for the price.
October 10, 2019

Great Chaps for the price. I was able to tailor them, with out any difficulty to get the proper fit. I would defiantly buy again. Over high marks and I would recommend them to anyone.

Date of experience: October 10, 2019
Kimberly V.
Argentina
1 review
0 helpful votes
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i am a hard person
October 10, 2019

i am a hard person to fit,short and stocky,but these fit me right .i just cut in between the four snaps and perfect fit.in texas the days are 70 and the nights are 30-40 in february,and i ride home at night.these chaps work excellent,i was doubtful ,but now i reccomed them.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States