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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Lisa K.
Argentina
1 review
0 helpful votes
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Fits good. Worked out very
October 10, 2019

Fits good. Worked out very well on recent 800 mile ride. Good value.

Date of experience: October 10, 2019
Peter I.
Argentina
1 review
0 helpful votes
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I'm a happy camper. Just
October 10, 2019

I'm a happy camper. Just took a ride in 40 degree weather and was comfortable. Norm in Anderson, Indiana

Date of experience: October 10, 2019
Sam R.
Argentina
1 review
0 helpful votes
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Great chaps at a great
October 10, 2019

Great chaps at a great price. Well made and easy to tailor to fit for length. Would and will buy again from here. Fast shipping.

Date of experience: October 10, 2019
Shirley C.
Argentina
1 review
0 helpful votes
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Bought a pair and a
October 10, 2019

Bought a pair and a womens pair for my wife. Smooth transaction, shipping was fast and the Chaps are a great deal for the price. I would not hesitate to do business with Leatherup again

Date of experience: October 10, 2019
Anthony K.
Argentina
1 review
0 helpful votes
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Hey just wanted to let
October 10, 2019

Hey just wanted to let you know that I got these chaps some time back but did not have the chance to use them .They are well made fit good and sure keep the chill off early in the spring and will offer protection whenever theyre worn

Date of experience: October 10, 2019
Mary A.
Argentina
1 review
0 helpful votes
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You all have done an
October 10, 2019

You all have done an incredible job of offering quality products at extremely affordable prices. Your customer service is second to none!!

Date of experience: October 10, 2019
Stephen X.
Argentina
1 review
0 helpful votes
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Very good value in chaps.
October 10, 2019

Very good value in chaps. Perfect fit. Very comfortable while riding....

Date of experience: October 10, 2019
Kathleen F.
Argentina
1 review
0 helpful votes
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Great response on the order,
October 10, 2019

Great response on the order, received within 3 days, haven't gotten to use them yet due to very bad weather starting the day arrived. I had to cut them to fit, which they do perfectly, they are a little loose around the thighs, but still very comfortable. Can't wait to try them out and the look terrific with the Rampart boots I ordered to match!

Date of experience: October 10, 2019
Mark B.
Argentina
1 review
0 helpful votes
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I will give these a
October 10, 2019

I will give these a 5. They fit fine and are comfortable.

Date of experience: October 10, 2019
Lisa J.
Argentina
1 review
0 helpful votes
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If I knew how nice
October 10, 2019

If I knew how nice these Chaps where and knew it was what I was looking for, I'd had them a long time ago. Thanks John

Date of experience: October 10, 2019
Karen N.
Argentina
1 review
0 helpful votes
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One of the best pair
October 10, 2019

One of the best pair of chaps available for the price. The nylon lining and thigh zipper make it easier to put on chaps over boots without unzipping the leg zipper all the way. The leather is good quality and is buttery soft to the touch. I definitely recommend the Xelement product and the service I received from LeatherUp. This was not my first purchase and will definitely not be the last.

Date of experience: October 10, 2019
Maria H.
Argentina
1 review
0 helpful votes
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I just received my chaps,
October 10, 2019

I just received my chaps, they are as good a quality as the chaps around here that I've looked at that cost $149. to $189. (I just wish that I would have known about Leather-up before I outfitted my wife with her leather riding gear, cause I could have saved 40 to 50% DAMN) I've shown these chaps to several of my bike riding buddies and they all say that they will be ordering a pair.

Leather-up is a GREAT place to buy from, the product is exactly as advertised and their service is unmatched!!!!! I'll be ordering ALL our leather needs from LEATHER-UP in the future!! Again THANKS

Date of experience: October 10, 2019
Angela K.
Argentina
1 review
0 helpful votes
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I think they are a
October 10, 2019

I think they are a awesome i have problems finding things to fit my thighs and these are perfect and i still have room they are very comfortable and a great deal for the price. All I can say is wow

Date of experience: October 10, 2019
Jeff Y.
Argentina
1 review
0 helpful votes
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Great pair of chaps. The
October 10, 2019

Great pair of chaps. The zippers and buttons provide different fits for different people. Have enjoyed mine and I know I will.

Date of experience: October 10, 2019
Angela U.
Argentina
1 review
0 helpful votes
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my husband liked the chaps
October 10, 2019

my husband liked the chaps right away... the fit was perfect and the material very moveable. Me, I liked the price, including shipping cost and the customer service.

Date of experience: October 10, 2019
George S.
Argentina
1 review
0 helpful votes
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These chaps are GREAT. Well
October 10, 2019

These chaps are GREAT. Well made and fit well. Easy to shorten. Worth twich as much as they cost. I will be a repeat customer.

Date of experience: October 10, 2019
Bill M.
Argentina
1 review
0 helpful votes
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They are easy to put
October 10, 2019

They are easy to put on and take off. Helps taking out the sting of rocks also.

Date of experience: October 10, 2019
Tony A.
Argentina
1 review
0 helpful votes
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Pertect fit and great quality
October 10, 2019

Pertect fit and great quality and fast shipping. Highly Recommend Leatherup.com for all uour leather needs. Everything that I have ordered from them was exactly what they said it would be.

Brent ,Buna Texas

Date of experience: October 10, 2019
Rebecca L.
Argentina
1 review
0 helpful votes
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My recent purchase of a
October 10, 2019

My recent purchase of a mens vest ( American Eagle & US Flag ) and also MENS CHAPS were beyond what I had expected. The quality was really great and the price, well I don't think could be matched anywhere else. Thank You Leather Up for offering such great products in times where extra money for good quality is hard to come by.

Date of experience: October 10, 2019
Martha N.
Argentina
1 review
0 helpful votes
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Excellent fit and very soft
October 10, 2019

Excellent fit and very soft leather best of all great price. I get a lot of compiments on them. I can wear them with shorts!!!!!!!!!!!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States