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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Andrew M.
Argentina
1 review
0 helpful votes
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These boots are very stylish
October 10, 2019

These boots are very stylish and comfortable! However be warned they are sized to men's feet, and not women's. I'd highly advise buying TWO sizes smaller than what you wear in a woman's shoe size!

Date of experience: October 10, 2019
Steve O.
Argentina
1 review
0 helpful votes
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I love these boots! Broken
October 10, 2019

I love these boots! Broken in really well and very comfortable to ride in!

Date of experience: October 10, 2019
Tom Q.
Argentina
1 review
0 helpful votes
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These are not men sizes
October 10, 2019

These are not men sizes as the other rater suggested. I had to send my boots back to get the correct size. These are women's boots. They look great and feel good on my feet. It was easier to shift that with my older boots. I am looking forward to my next ride, so I can show them off again.

Date of experience: October 10, 2019
Sarah J.
Argentina
1 review
0 helpful votes
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The sizing is terrible! These
October 10, 2019

The sizing is terrible! These are like a mans sizing chart!!! I own over 30 pairs of boots, and I always buy a size 9, these boots in size 9 were HUGE!!! Even 2 pairs of thick socks did not work! Definitely order a size or 2 down!!!!

Date of experience: October 10, 2019
Stephen K.
Argentina
1 review
0 helpful votes
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***BUYERS BEWARE*** These boot run
October 10, 2019

***BUYERS BEWARE*** These boot run at about 1 to 1-1/2 sizes LARGER! I ordered a size 7 1/2 for myself and an 8 1/2 for my friend...she was able to fit into the 7 1/2! I sent the others back but did not re-order for me because if they still did not fit then I would have been out almost $25.00 for having to ship them back a second time!

Date of experience: October 10, 2019
Brian K.
Argentina
1 review
0 helpful votes
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I LOVE these boots. They
October 10, 2019

I LOVE these boots. They DO run a 1/2 size to one size big. Returned for a 1/2 size smaller and I think I could go for a 1/2 size smaller still. The return went very well and the boots are very comfortable, I really like the fabric upper, nice and cool on hot days.

Date of experience: October 10, 2019
Donna H.
Argentina
3 reviews
0 helpful votes
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Excellent boots with a biker
October 10, 2019

Excellent boots with a biker look. I have been complemented with these boots. I love the quality. This is a heavy boots. I wear a size 7 shoes and ordered a 7 1/2....gives my toes room to wiggle and better for thicker socks when the weather gets colder. Xelement definately makes quality products and Leather Up is the only place I buy alot of my riding clothings, helmets and boots! Fast shipping, well packaged items upon arriiving...I am definately a local customer!

Date of experience: October 10, 2019
Eric I.
Argentina
1 review
0 helpful votes
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I love them, glad I
October 10, 2019

I love them, glad I ordered a half siza smaller, they look & Feel great. But they are so think and I am having a hard time shifting my left foot gears in these. I rode for 468 miles and OMG I struggled but going to try them again on another long ride to see if I do better this weekend. GOOD PRICE & LOTs OF COMPLIMENTS! Thanks.

Date of experience: October 10, 2019
Mark B.
Argentina
1 review
0 helpful votes
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These boots run extremely large.
October 10, 2019

These boots run extremely large. I normally wear a size 9 so that's what I ordered. When I got them they was way too big. I had to pay to ship them back and had them send me an 8. I have the 8's now and they are still too large. I can either wear them too big or pay another $16 to ship them back. I must say I am pretty disappointed in the service.

Date of experience: October 10, 2019
Mary Q.
Argentina
1 review
0 helpful votes
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These boots are so comfortable.
October 10, 2019

These boots are so comfortable. I ordered a half size smaller then what my shoes are. They fit good. They are a little snug on my calf. My feet did not get too hot or sweaty in the hot weather. They are good quality.Comfortable to wear for a long period of time.

Date of experience: October 10, 2019
Maria I.
Argentina
1 review
0 helpful votes
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I ordered these a half
October 10, 2019

I ordered these a half size smaller than i normally wear, needed to go down another half size, but didn't have time before our trip to exchange. I did insert a pair of thick insoles and they wore very nicely. Very comfortable to walk around in for several hours as well as riding.

Date of experience: October 10, 2019
Betty Q.
Argentina
1 review
0 helpful votes
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Excellent product for the price
October 10, 2019

Excellent product for the price ,my Wife was very happy with the boots the fit was great and the construction was outstanding. She tells me they are very comfortable and not as hot on the warm days as you might think.

Date of experience: October 10, 2019
Steve E.
Argentina
1 review
0 helpful votes
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I had to return these
October 10, 2019

I had to return these boots. They looked cool, but the fIt just didn't work for me. They were too small in the ankle and shaft but too big across my foot. I intended my overall rating to be 3 stars, but doing it from my phone it didn't get the correct response and I can't find a way to go back.

Date of experience: October 10, 2019
Margaret L.
Argentina
1 review
0 helpful votes
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Great boots! I love the
October 10, 2019

Great boots! I love the look of them, they are very stylish and go great with my biker jacket, fingerless glove and biker wallet. I'm rockin the biker style and these boots rock the outfit!

Date of experience: October 10, 2019
Joseph C.
Argentina
1 review
0 helpful votes
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I usually wear a size
October 10, 2019

I usually wear a size 8. I ordered a size 8 and they were way to big. I reordered in a 6 1/2 and it's a great fit. I wear them to work every day and am on my feet all day long and have not had any issues!! They have broken in quickly! A great price and I am hoping for a long term relationship with these boots!

Date of experience: October 10, 2019
Nancy V.
Argentina
1 review
0 helpful votes
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These boots look great. They
October 10, 2019

These boots look great. They were a little stiff at first, but by the end of day they were already getting broken in. I wore them on a cold snowy day and they kept my feet nice and warm. Very nice quality.

Date of experience: October 10, 2019
Ruth T.
Argentina
1 review
0 helpful votes
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I really loved the look
October 10, 2019

I really loved the look and style of the boots. The only thing I had issues with is that the inside back of the boot keeps pressing uncomfortably into the upper part of my heel. Also, its a little tight around the calf; the size is right, but aware that it's tight around the calf. Wearing and walking in them is great. Sturdy and great for all weather. The price is a little steep but overall; it is worth every penny.

Date of experience: October 10, 2019
Amanda N.
Argentina
1 review
0 helpful votes
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I am very pleased with
October 10, 2019

I am very pleased with my boots and the cost. I have recommended this site to others.!

Date of experience: October 10, 2019
Elizabeth N.
Argentina
1 review
0 helpful votes
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The quality , the workmanship,and
October 10, 2019

The quality , the workmanship,and the detailing far surpasses any other biker boots I've ever owned! The price is unbelievable for these leather boots! Strong, sturdy,and finally detailed. These boots were comfortable from the very first time I wore them . They draw admiring glances wherever I go. One thing you must remember is that they are sized for men. Example i.e. if you take a womans 7 1/2 you will have to buy the mens size 6.

PS I love mine!

Date of experience: October 10, 2019
Mike F.
Argentina
1 review
0 helpful votes
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When I received the boots,
October 10, 2019

When I received the boots, one zipper was al little funky but I wore them for a day and then the zipper broke. I notified customer service, they sent a Fedex label and tracking number and as soon as Fedex picked up the damaged boots, LeatherUp shipped out a new pair! I am extremely satisfied! Thanks!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States