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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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My wife really likes these boots - while size 8 was the right length for her foot, the boots felt a little wide, put in some thick gel inner soles which raised her foot inside the boots making the width feel right. As always Leatherup's service and fast shipping was top notch.
I bought these for my girlfriend. After reading the reviews, we bought one size smaller than what she normally wears. We ended up sending them back because they are still way too big. I would suggest ordering two sizes smaller than what you normally wear. Picking up the cost to return them makes them less of a value, but they do look cool and are well-made.
Great boots, however DEFINITELY order at least 1 size smaller than you wear in women's flat shoes. I wear 8-1/2, ordered and 8 and they were still huge. Had to pay $20 to ship them back and exchange for a 7 which fit perfectly. Customer service was fast. TRUST the reviews and the sizing!
LOVE them an they feel really good worn through out the day an my feet do not hurt however they need to advise people before purchasing that they do run very big so you do need to go down a half size or whole depending on how much room you like an if you have a slim foot or wide foot
These boots are everything I needed and wanted and MORE!! Their a little big in the toe area so I have to doubleup on my sock or even get a 1/2 size smaller... but my feet were very comfortable on a very long ride in which my feet are usually very hot and sore. We happened to drive through a terrible thunder storm and I was the only one with dry feet!!! They're very stylish so I was able to dress them up a bit under the circumsatnces (WET WEATHER) I absolutely love these boots!!!
This was my first purchase from Leather Up. I was apprehensive about ordering leather products online. When I got it, I was pleasently surprised by the quality of the vest. It has been 4 months now and I am still pleasently satisfied with my purchase. Looks great with club patches on it. I have since purchased boots, jacket, and chaps from Leather Up.
Based on reviews, ordered a full size down from my normal size (I am a women's 9, and ordered a size 8). The fit is perfect, and I could not be happier. Boots were comfortable out of the box, and to my delight, the fit for a skinny-calfed person is perfect! They look great with skinny jeans, and even though I was worried the design might be too "tough" looking for me, they actually look amazing on. Bring on riding season!
These are true to fit and are absolutely awesome. I love them and get compliments on them all the time. I only shop and wear Xelement, these are my second pair as i want a boot without the lace up in front. They are very comfortable and you cant beat the price vs Harley $220 pair.
This is one sharp vest, its heavier than it looks and ultra comfortable
Very nice vest, thick leather and super fast shipping
This vest is everything the other fine reviewers say about it. I read every review before I purchased. I normally wear an XL so that is what I ordered--a perfect fit. This vest is nicely lined, with pockets in all the right places. My wife, who is much more astute on clothing than I am, said it was very stylish and a real bargain at this price. Don't delay, order yours today. You won't be disappointed.
Ordered my vest on Friday, had it on Tuesday. Fits great, love the large side pockets. Can't wait to get out on the road with it. All my cycle jackets are large or extra large, ordered the vest in a 2XL and it fits just like I want it too. Tried it on with a long sleeve t-shirt and it was tight enough to wear as is, but there was still enough room to add another light layer is needed. Will recommend this vest and supplier to all my motorcycle friends.
Very impressed once again with Leatherup. Once again a high quality product at an unbeatable price. I will continue to shop at Leatherup.com
DanO from St George, Ut
I love this vest, it's comfortable and has plenty of pockets to carry whatever I have to. It's warm but cool enough to wear on a hot day. I have had many a people ask me about it. thumbs up
Great Vest ,great quality.I love it .The price for this quality vest cant be beat ....
It is a beautiful vest and I would recomend it to anyone looking for a vest. The quality is excellant and the craftmanship is fantastic!
great vest great quality i am a 36 chest with a t shirt, and i ordered a medium and it fits perfect with a shirt. great shipping time for living on the east coast.
I love this product. I purchased one and had it patched out, then decided I need another for my colors so I purchased the second one. Just between you & me: I'm gonna get two more. Thanks LeatherUp.
Great vest, they do run small. The first one I ordered was a 2XL and the fit was OK, but a little tighter than I like, I gave it to my son in law, who wears a large normally and it fits him fine. I ordered a 3XL and really like it.
Very nice vest for the money. I would highly recommend this one.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

