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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Fitting a boot is hard to do on-line. I ordered a 10 which is my normal shoe size, turned out to be tight getting on, but a little loose once in. A sole insert worked out great.
Just got these and have not worn yet as I have broken leg and am not riding right now. I did try on the left one and the fit was perfect! This seems to be a very comfortable boot and good for walking as it has a walking heel. I think this is the perfect boot for those days when you want to be wearing boots but you're at an event and know you're going to be walking a lot. I have boots that I only wear when I won't be walking, just riding (you know what I mean) these will be good for both. They also have slits in the tongue's that the laces pass through so they stay centered....great feature....wish I had that on another pair of Xelement boots I have.
For the price these are great boots. I have recieved compliments on them from people and love the horse hair on them. As for the fit, They are are bit loose near the ankle on my and tend to bunch up sort of. I wish the inside was thicker but for 50 dollars you won't find better and thick socls make it better. I have ridden with them and they seem to feel good on the bike and are a good size to get under the shifter on the left comfortably. I am not sure how long the sole will last because the threading all the way around is visible which leads me to think it may need to be replaced eventually. At any rate, if you like the way they look I would say get them. You probably won't find better boots at this price...
I got this pair of boots because they were so economical. When they arrived, I saw immediately that they were going to be my riding boots for as long as they last. They are 8 1/2 inch boots, so they protect above the ankle. They are laced boots, so I can get a secure fit with them from the arch of my foot all the way to the top. They are flexible so I can do the gear shifting dance when I need to. They are so comfortable, I want to wear them everywhere I go. As soon as I put them on, I had to get on my bike and ride around a bit. It was great. Overall, a good boot and a good buy.
Fit is great and they look good. The leather is a little thinner than expected, but for the money they were a great deal. I wish they had a zipper up the inside seam as lacing up takes a bit of time, but again, overall they are fine, and I would recommend them.
Nice looking boot. I found they run about a 1/2 size to big, I usually wear a 10 1/2, and had to exchange them for a 10. I haven't worn them riding as yet but they are comfortable to walk in. 2 issues are the heel really marks up linoleum and hardwood floors and the inside back of the foot and lace up area are very loose, but quite a bang for the buck.
Love the boots!! Look great and I love it that they are not heavy, very comfortable. Not stiff and easy to put on. I am 62 years old and these are the first motorcycle boots I have ever bought. I always perceived boots to be stiff, heavy and hot.
I bought a Honda Goldwing and I am almost to short and can't be completely flat footed when stopped. I thought boots with the higher heels may help so I thought I would try them, especially at the close-out price of $39. They work perfectly, gave me enough height to be able to sit flat footed when stopped. I wish I had bought them sooner.
Thanks Leatherup!!
I really like the feel of these boots. The leather appears sturdy as well as the sole. I've seen similar HD boots for twice the price.
1/2 the price of a H-D boot, excellent quality, fit and finish. Sizing is spot on. Excellent ankle support. Not sure yet about cold weather wear but in the heat of summer they do not over heat your feet. I always "mink oil" all of my boots and so far, no water has entered the boots . I would buy again and recommend to anyone.
Great boot, good price...but be forewarned that the sizing runs 1/2 - 1 size large and it cost me $$ to send them back and get the right size. Great boot with a comfortable fit.
I purchased these boots for myself and ordered a Men's size 9. The fit was perfect once I put in my comfort insole. I love the style of these boots and the skulls on them!
Boots ran about a half size large for me. I usually wear a 11.5 and ordered the 12 first, paid to ship them back, and the size 11 fit best.
Just a great glove for the price. Fit is true to their sizing, just love them.
Great gloves for the price. Fits well. Seams to get more and more comfortable the more they are worn. Not fancy, just good relatively inexpensive leather gloves.
I love these gloves however that large is a tight fit and decided not to return for thr XL size. After wearing them now they seem to be a good fit.
Gloves run small for me. I ordered the XL, but needed to pay to return them, and ordered the 2XL which fit best. My glove size in other gloves is a large or XL if available. Nice gloves.
These gloves seam to be just what I needed.
I don't have large hands but they fit a little snug for large size. I think that they will stretch out a little over time and be just fine. Overall I like them and feel they were a good value for the price. Shipping was fast also. Happy Camper so far.
This is the baddest jacket ever. I am 6 ft, 240lbs I ordered the XXL and it fit perfect and leaves some room for a hoodie or something when its cold. the jacket took no time to break in, almost straight out of the box. Ordered on a wednesday and showed up at my door sat. morning first thing. Leatherup is awesome!
Overall, I'm happy with the jacket. However, it has a hole in the stiching on the right sleeve that I took to an upholstery shop and had fixed instead of going through the hassle of sending it back. But, like I said, over all I'm happy with the jacket
So far it's a pretty solid jacket. I am 6' and 220 lbs and a large is on the bigger side for me. However that allows me to put a fleece/windbreaker under it which is good because the perforated leather will make you cold if its a cool day out. on the flip side, on a 70 degree day i felt great. The leather is heavy duty, and the piping is a nice feature. Oh and the quilted liner is a joke. Over all a really good jacket for the price.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

