Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased this jacket for my wife. She is a new rider and probably won't ride a whole lot, but I want her to be safe and comfortable while on the motorcycle. This has similar features as every other mesh jacket that I have owned in the past. I have owned Joe Rocket, Fieldsheer, Tourmaster and First Gear jackets, and this jacket closely compares with those. The fabric seems to be durable and the fit is good. Of course there is only one way to truly know how a jacket holds up to its intended purpose, but hopefully that will not happen. My wife likes the look and fit of the jacket, which we all know, if you don't like it, you probably won't wear it, so that is definitely a plus.
Love this jacket...I picked pink to let everyone know I'm a woman! lol anyway it def. has lots of holes in it for breeze which really helps on a hot summer day! Also although I am a size large, everybody said get 1 size larger cause they're running small...glad I did! Got me an XL. Very light weight too...has armor inside the jacket for elbows, shoulders and back...hope I never have to use that!! Drive Safe!
My new jacket is great! It fits very well, and the sleeves are just the right length, unusual for me in a women's jacket. It is cool but seems to provide the protection I wanted. My only issue is the front of the collar is rough on my skin when the zipper is all the way up. I will eventually line the inside of the collar in a soft fabric. Overall, excellent value! (especially when I saw a very similar jacket without armor in a pricey motorcycle shop, and you know the brand I'm talking about, for just over twice the price.)
I actually got this for my son, for his bicycle rides. It's definitely high visibility, light and easy to wear. He carries it with him in order to have it handy to slip on when he leaves the wooded bike trails and heads out on the city streets.
Great jacket! Very comfortable even on hot days and feel very protected with all the padding.
I would HIGHLY recommend these sandals. They are so comfortable and they fit well . I walk a lot and I felt like I had a cushion under my feet. Thank you LeatherUp !!!!
The straight up review. A decent jacket for warm to mild climate riding. I'd say it would offer a bare minimum of protection in lowside fall. Some protection is better than none. The spine pad is uncomfortable, and the velcro inside the sleeves can be a bit scratchy on bare skin. I removed the spine pad because it was too cumbersome with my backpack.
On the road it handles windblast as well as a $300 jacket. If you don't expect perfection and are not expecting all the bells and whistles, this is a good jacket at a good price.
Lightweight jacket that is perfect for warm weather. Gave it away as a gift. Unfortunately it was trashed when the person wearing it fell off his bike. The armor did provide good shoulder and elbow protection. Even though the jacket was ruined, it was better than nothing at all. It is kind of short for guys with long torsos, but I definitely would recommend it.
Jacket fit was good and very comfortable but the best feature is the cool breeze flowing through your torso as you ride. I highly recommend it for hot weather conditions like sunny south florida.
Lightweight, comfortable and great protection at an affordable price (with excellent service as well). A WIN-WIN! all the way around!
This Jacket is lightweight and flexible. Great jacket for the price.
Good fit overall....the sleeves are a little too short, for me anyways. I definitely will buy from leather up again!
Great jacket for spring and summer riding, lightweight and very comfortable, fits to the waist. Great price as usual from leatherup.com
Can't be beat for the money or the protection it gives. Looks nice too!
This jacket is great for riding in warm to hot weather. It's very light and comfortible. The mesh allows unrestricted air flow to keep me cool. Why ride unprotected when I don't have too. You can't beat the price. Definitely a good investment for the money.
Excellent Motorcycle jacket, nice fit, great price! Will be back again
Thanks again Bob Nava Azusa ca.
I Give this jacket a five star rating for comfort and overall value for the money.
I was really impressed how it looked when i opened the box.
Good Jacket! light, well armored runs small and is a fraction short well worth the cost!!
Awesome balaclava with excellent face protection. Haven't used it in really cold weather yet, but it doesn't seem like it'll be very warm on freezing days. It looks great and feels great. Keeps my headphones secure. Smells funky when fresh out of the package (rubber / plastic smell), but fades with time.
I have no complaints with this product, keeps me warm on cold days. Breathing with it on is fine, but does tend to fog goggles when I'm stopped to longer periods of time, but I think that's unavoidable. Takes the edge off the cold on my face, that's all I need it for so I'm satisfied. Buy with confidence from Leatherup.com
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

