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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I LOVE this jacket. This is the 2nd Xelement jacket I have purchased in 4 yrs. and I love both of them.
Bought this jacket for my wife for summer riding. It was out of stock. Glad I waited. This jacket really delivers across the board. Fits great, has super ventilation and was priced to fly off the shelves.
I bought this jacket for my wife for summer use. It fir her just right and she loves it. I like the fact she has the extra protection from the armor. Great jacket very reasonable price and fast delivery. I love doing business with Leatherup
Great for summer, mesh lets the air flow right in. Great fit and style and price also.
wife loves the look and fit of the jacket. she is a cold natured gal who rides behind a batwing, and she hasn't rode with this jacket yet. it is a see thru mesh designed to have air blow thru to keep cool. will try to update after she uses it
My wife likes this jacket. The only 2 drawbacks are the waist fits tight compared to the upper part and it does not come with a removable liner like mine. The liner is great for when the weather starts to cool down. But overall the jacket was a good deal.
Wife loves the jacket! It should be much safer riding with the jacket during warm weather, instead of no jacket when it's hot. The design passes air through the jacket making it comfortable when the mercury goes up.
I love my jacket! I especially love the mesh that allows it to ventilate. Living in TX we need this.
Bought this for my wife so she will ride with me more often as she didn't like wearing on of mine. It looks great on her and the fit is perfect. I think this jacket will work out great since she will only ride with me in warm weather. I also picked up pink glasses and pink/black gloves (which were too small).
It is very cute! I bought this particular jacket because the video looked like you could see through the mesh but it was not, it was heavier than I thought it would be.. It was also a teeny smaller that I thought it should be. I'm a 38 waist so I got the L (which made it big in the chest) but it just barely closed without much "wiggle" room. It was nicely made and really cute though
This jacket is very nice, but I found it less comfortable than the Men's Mesh Armored Jacket. The mesh will provide a nicer, cooler ride than other jackets.
I bought this jacket for summer riding, and it works great in the heat of Sacramento valley. The armor is comfortable. the air moves nicely through the jacket. The fit is good, with the exception of being a little short at waist - but I prefer my jackets to sit below waistline. Would recommend this jacket for summer riding in hot places.
My wife loves it! Bought it a size up as suggested and it is perfect. She was suprised how little I paid for it.
I love my jacket. It looks really nice. I am about 5 feet 7. I"m on the curvy side. I ordered the xl. It fits great. The only thing I wish was that it was just a little longer below my waist. It's not a big deal. I haven't been disappointed with anything I've ordered from leather up.
Fit great; according to size chart. Multiple layers and pockets inside a plus. Overall a great deal. Very happy with end product.
I I ordered this as a summoner jacket that i have not rode in yet but the fit and quality is good. I wish it has more pockets on the inside. The armor sits where it should and does not feel to bulky at all. I wore it around the night i opened it and it is nice.
I love my jacket! Definitely a great investment as my very first motorcycle jacket. The mesh is great, as I happened to ride of a particularly warm and muggy evening. I was not hot at all. The inside pocket easily holds a large cellphone. I usually order extra large in jackets, but this one in Large fits just perfect.
I got this jacket a few months ago during the so cal summer. The mesh really helped with the air flow, its really comfortable, and is 95% perfect. The jacket fits and is loose enough that once its cooler I have room to add a long sleeve or layer sweaters. The only negative is that the jacket tapers down to my hip. As a top heavy plus woman it was surprising that the jacket (a 5X) is quite tighter on my hip than on my chest, but at least its long enough to reach my hips and cover my whole back while I'm riding.
Despite that, I'll be buying another jacket from the maker.
This is a great jacket for the price. I live in Houston Hot Texas...when its hot it is sizzling.....I wore this jacket and it kept me cool while riding. The padding gave me piece of mind. I have no complaints with this jacket. It it well worth the price. The fit is a little small. I would suggest to order a size up. The arm length is good and the waist length is good however the overall fit runs small in the women size. I love this jacket, the color is vivid and the mesh allows for good air flow.
I ordered another jacket according the given inches and it was too tight. Instead of spending 23 $ to send it back, I bought this one for 60 $ and am happy with it. Great fit, not bulky, ventilated and light. the smaller one goes with me to Europe to be sold there. Great jackets!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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