Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Lisa O.
Argentina
1 review
0 helpful votes
Follow Lisa O.
Unfollow Lisa O.
Share Review
Report Review

Just went on a day
October 10, 2019

Just went on a day ride with about 73 other bikes and my wife used this new jacket and loved it. Lots more air flow that the other one she was using. Great jacket and it looks good on her too. P.S. bought a gold wing patch to sew on the back so she'll match my jacket.

W.W. from West Point, Va.

Date of experience: October 10, 2019
David W.
Argentina
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

Love this jacket! Light enough
October 10, 2019

Love this jacket! Light enough for warmer temps and comfortable to layer underneath!

Date of experience: October 10, 2019
Jason L.
Argentina
1 review
0 helpful votes
Follow Jason L.
Unfollow Jason L.
Share Review
Report Review

I ordered a XL but
October 10, 2019

I ordered a XL but was to large. Exchange was quick &easy.. Jacket is light weight with lots of airflow. I liked it so much I bought my daughter one &she loves it.

Date of experience: October 10, 2019
Patricia H.
Argentina
1 review
0 helpful votes
Follow Patricia H.
Unfollow Patricia H.
Share Review
Report Review

Love the jacket, especially nice
October 10, 2019

Love the jacket, especially nice when it's hot, because the air goes thru.

Date of experience: October 10, 2019
Amy P.
Argentina
1 review
0 helpful votes
Follow Amy P.
Unfollow Amy P.
Share Review
Report Review

I just my jacket about
October 10, 2019

I just my jacket about a week ago and I love it. Great fit and luv the colors. It's a little heavier than I thought but its still a great jacket for riding in the summer.

Date of experience: October 10, 2019
Bob B.
Argentina
1 review
0 helpful votes
Follow Bob B.
Unfollow Bob B.
Share Review
Report Review

Great jacket, the old lady
October 10, 2019

Great jacket, the old lady loves it! Would definitely recommend. Love leatherup!

Date of experience: October 10, 2019
Charles G.
Argentina
1 review
0 helpful votes
Follow Charles G.
Unfollow Charles G.
Share Review
Report Review

Great Item and great service.
October 10, 2019

Great Item and great service. Bought two mesh jackets and both are super!

Date of experience: October 10, 2019
Andrew L.
Argentina
1 review
0 helpful votes
Follow Andrew L.
Unfollow Andrew L.
Share Review
Report Review

Had this jacket on when
October 10, 2019

Had this jacket on when I had a major mishap this last Friday. Thanks to the jacket, a good helmet and gloves, I'm bruised but alive with nothing broken. The outside of the sleeve shredded when I slid down the highway, but the armor held. Not a scratch on me above the knees (and that was done by the inside of my jeans). BUYING ANOTHER ONE!!! :)

Date of experience: October 10, 2019
Cynthia M.
Argentina
1 review
0 helpful votes
Follow Cynthia M.
Unfollow Cynthia M.
Share Review
Report Review

J'ville, NC - Awesome. Love
October 10, 2019

J'ville, NC - Awesome. Love the jacket, pink gloves & pink shades.

Date of experience: October 10, 2019
Lisa J.
Argentina
1 review
0 helpful votes
Follow Lisa J.
Unfollow Lisa J.
Share Review
Report Review

Great jacket. My wife loves
October 10, 2019

Great jacket. My wife loves it. Very comfortable and seems to be very durable. She feels safer with the pads and mesh armor.

Date of experience: October 10, 2019
Mary W.
Argentina
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Share Review
Report Review

I have not gotten to
October 10, 2019

I have not gotten to use my new jacket yet, as it is winter right now, but the fit was perfect, and I cannot wait to use it. The shipping was pretty fast, and the price unbeatable.

Date of experience: October 10, 2019
Sarah F.
Argentina
1 review
0 helpful votes
Follow Sarah F.
Unfollow Sarah F.
Share Review
Report Review

I love my jacket. It
October 10, 2019

I love my jacket. It fits perfectly, it allows airflow, and it is very nice looking. I would highly recommend this jacket. My boyfriend liked it so much he bought the men's jacket. I am so impressed with the jacket that I bought a helmet as well! Thanks for the great price!

Date of experience: October 10, 2019
John R.
Argentina
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Great fit, fast shipping, air
October 10, 2019

Great fit, fast shipping, air flow is excellent! Great value!!

Date of experience: October 10, 2019
Sarah A.
Argentina
1 review
0 helpful votes
Follow Sarah A.
Unfollow Sarah A.
Share Review
Report Review

I love the Jacket. Feel
October 10, 2019

I love the Jacket. Feel very comfortable. Price is right. I recommend this jacket.

Date of experience: October 10, 2019
Laura T.
Argentina
1 review
0 helpful votes
Follow Laura T.
Unfollow Laura T.
Share Review
Report Review

My jacket & gloves arrived
October 10, 2019

My jacket & gloves arrived fast and was true to fit and color of items are perfect match. I am 5'0 150 lbs and the large is a perfect fit sleeves.are just right in length. I can move comfortable I have room for a sweatshirt if needed. Leather up will be the place for my future purchases. Thank you :-)

Date of experience: October 10, 2019
Shirley D.
Argentina
1 review
0 helpful votes
Follow Shirley D.
Unfollow Shirley D.
Share Review
Report Review

I really love this jacket,
October 10, 2019

I really love this jacket, nice and cool for Florida riding. I bought a Medium, and the only thing that I was not too thrilled about is that the shoulder armor started below my shoulder and the arms were a little too wide. I probably should have bought a small, but I didn't feel like shipping it back. All in all, a great buy for the price.

Date of experience: October 10, 2019
Frank T.
Argentina
1 review
0 helpful votes
Follow Frank T.
Unfollow Frank T.
Share Review
Report Review

Unreal won't find a better
October 10, 2019

Unreal won't find a better deal. She loves it and fits perfect.

Date of experience: October 10, 2019
Linda D.
Argentina
1 review
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

I love everything about this
October 10, 2019

I love everything about this jacket. Fits perfectly and it is very comfortable. You can't go wrong for this price. Best deal ever!

Date of experience: October 10, 2019
Kathleen Q.
Argentina
1 review
0 helpful votes
Follow Kathleen Q.
Unfollow Kathleen Q.
Share Review
Report Review

I bought this at the
October 10, 2019

I bought this at the last minute, just days before my Utah ride, at the insistence of my husband and another biker who said, otherwise, I would FRY. I cannot believe how cool this jacket makes me while riding. It really does work. In addition, I had a motorcycle crash during my trip - nothing too serious. But the jacket is fine - it fell, along with me, on rock and dirt, and everything is fine on it and me. I wish the jacket had two inner pockets, rather than just one. And I wish it had come in a color other than pink. How about neon green? But otherwise, I'm a fan - for this price, it's unbeatable.

Date of experience: October 10, 2019
Lisa N.
Argentina
1 review
0 helpful votes
Follow Lisa N.
Unfollow Lisa N.
Share Review
Report Review

this jacket is great, fits
October 10, 2019

this jacket is great, fits perfectly, I'm very pleased with everything I get from Leatherup.com

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States