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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Daniel E.
Argentina
1 review
0 helpful votes
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This arrived in just a
October 10, 2019

This arrived in just a few days and I love it. It increases visibility and at night the silver trim quite is reflective. It is lightweight and cool but still gives great protection.

Date of experience: October 10, 2019
Sharon I.
Argentina
1 review
0 helpful votes
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I like the jacket. -
October 10, 2019

I like the jacket. - and received it within a few days. It is very lightweight and comfortable.

Date of experience: October 10, 2019
Kimberly U.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my wife to ride with. The pink color on her jacket is sort of pale compared to the photo. The jacket fit her good and is light weight. Her complaint was the first time she wore it the velcro for the pockets came apart from the jacket. I just bought a Frank Thomas jacket for myself at the same time as hers. The Frank Thomas is a much better made jacket, with even a rain cover included. My Frank Thomas was cheaper that this jacket too.

Date of experience: October 10, 2019
Jack U.
Argentina
1 review
0 helpful votes
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I really love the jacket!
October 10, 2019

I really love the jacket! Great fit, light weight as it states in the ad. Very speedy delivery. I would order from you again in a heart beat. Best wishes and thanks so much for your wonderful service and product.

Date of experience: October 10, 2019
Nancy B.
Argentina
1 review
0 helpful votes
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Quick shipping. Excellent customer service.
October 10, 2019

Quick shipping. Excellent customer service. Product as advertised. What more could you want? I've order from Leatherup.com in the past and will continue to do so in the future.

Date of experience: October 10, 2019
Margaret H.
Argentina
1 review
0 helpful votes
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Love the jacket. Was not
October 10, 2019

Love the jacket. Was not happy with the shipping. When I asked if it would be shipped UPS I was told it would be. It came Fedex which took a week longer than told because Fedex only comes 2 days a week. JACKET is perfect just not the shipping.

Date of experience: October 10, 2019
Maria E.
Argentina
1 review
0 helpful votes
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I was alittle worried about
October 10, 2019

I was alittle worried about the fit of the Jacket but it turned out to fit perfect!! My items were delivered in a timely manner and I was very pleased with the prices.....I would most likely purchase something from LeatherUp again :)

Date of experience: October 10, 2019
Diane R.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my wife and she loves it! Fit was just what the chart said it was. I will purchase from Leather Up again.

Date of experience: October 10, 2019
Nick K.
Argentina
1 review
0 helpful votes
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Love it,love it,love it. Great
October 10, 2019

Love it,love it,love it. Great price and a excellant mesh jacket. So much cooler than my other jackets. In fact my husband is going to buy the mens version but the yellow and black one. Can't go wrong with this jacket and Leatherup is the place to buy. Marlene, Terrell,TX.

Date of experience: October 10, 2019
Kimberly I.
Argentina
1 review
0 helpful votes
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Love this jacket, comfortable and
October 10, 2019

Love this jacket, comfortable and cool while keeping me safe!

Date of experience: October 10, 2019
Michelle E.
Argentina
1 review
0 helpful votes
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Judy love's the jacket, said
October 10, 2019

Judy love's the jacket, said she feels alot safer because the bright pink alerts people there is a bike ahead. Judy couldn't believe the price either tthought I paid a lot more then I did. Ken.

Date of experience: October 10, 2019
Christine T.
Argentina
1 review
0 helpful votes
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I purchased this jacket for
October 10, 2019

I purchased this jacket for my wife. The quality is every bit as good as my $200 fly jacket. I only wish I would have purchased my jacket through LeatherUp and saved money. Shipping was quick.

Date of experience: October 10, 2019
Scott L.
Argentina
1 review
0 helpful votes
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Exactly what we were looking
October 10, 2019

Exactly what we were looking for.......... the jacket is so light and comfortable yet provides the armor we were looking for........... we have always been impressed the quality of everthing we have purchased from Leather Up

Date of experience: October 10, 2019
Brenda H.
Argentina
1 review
0 helpful votes
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My wife really likes it.
October 10, 2019

My wife really likes it. It seems to be a little large, but that makes it layerable. It also adjusts down. Can't beat it for the price.

Date of experience: October 10, 2019
Cynthia C.
Argentina
1 review
0 helpful votes
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Ordered my jacket on Friday
October 10, 2019

Ordered my jacket on Friday night and received it on the following Saturday. It fit perfectly. I like all the snaps for cinching it up to fit my build. I love it. I will be ordering future motorcycle items from LeatherUp.com.

Date of experience: October 10, 2019
Anthony Q.
Argentina
1 review
0 helpful votes
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I'm looking forward to wearing
October 10, 2019

I'm looking forward to wearing this on warm days. I'm wearing it now (Jan/Feb) under a snowsuit that doesn't have protective padding. After reading comments, I ordered a 2XL, but had to return it for an XL. Well worth the shipping to exchange it, since I'd have had to sew the arm pads higher up.

Date of experience: October 10, 2019
Sharon C.
Argentina
1 review
0 helpful votes
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Great Jacket had to get
October 10, 2019

Great Jacket had to get the REALLY big one so would fit around my middle but all fit well inspite of that. Keeps me cool so far and we have had 80 degree weather. Will see about washing it so the inside mesh isn't so scratchy. Wish you had mesh in all white to help reflect sun heat.

Date of experience: October 10, 2019
Betty O.
Argentina
1 review
0 helpful votes
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Got one of these for
October 10, 2019

Got one of these for my wife and it fits her perfectly! The adjustable armor straps in the arms are definitely a plus! Fit and finish are up to snuff with any of the competition!

Date of experience: October 10, 2019
Ruth O.
Argentina
1 review
0 helpful votes
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My wife loves this jacket.
October 10, 2019

My wife loves this jacket. She took out the back armor for more comfort. It is perfect for riding all of New Mexico's roads, in the mountains and on the desert flats.

Date of experience: October 10, 2019
Angela F.
Argentina
1 review
0 helpful votes
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I have had a mens
October 10, 2019

I have had a mens version of this jacket for several years. Excellent quality. Just bought this one for gf, and she loves it. The fit was right on, and the quality is what I expect from Xelement. Highly recommend.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States