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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I just received the Jacket. I didn't think I would like it as much as I do. It fits well. I'm in between sizes. I've been looking for the right combination of fit, function and style. I ordered and returned several other jackets because they either didn't fit well or didn't look good. One jack looked gread and fit will but wasn't thick enough. This jacket has the best combination of the three. I'm 5'10" and 165 lbs with long arms so I can fit in a large or medium depending the cut of the item. It sucks b/c I have try on everything before I make a purchase.
I have yet ride with the jacket but I'm sure it will be fine. I am concerned about the zippers. I've read in other review that the zippers will go eventually.
I'm also had an issue with two customer service reps. I placed a second order that was sent to the address of an old employer which they kept on file from an order I placed 4 years ago. The reps were rude and not helpful. I had to call the old employer to track down the package and arrange for me to go there and pick it up. Very inconvenient. I'll probably never order from Leather up for that reason and they don't provide return shipping labels. I've made purchase from three other websites and they all provided free return shipping lables. You guys need to get on that. Just a suggestion.
This jacket feels great and seems to be very well made..The only problem I have with it is the sizing...I am 6'1" 245lbs and have a 48" chest...According to size chart should take a med or large, I ordered an XXL thinking it may ran small and it did...The jacket fits perfectly..
The size chart is completely wrong. Go off what size of jacket/coat you normally wear, then get one size larger. The fit is really nice, haven't had problems with any zippers. Great quality and a tough jacket. Highly recommended. Just need to fix the size chart to more aptly depict the true size/dimensions of the jacket.
I received my Vulcan jacket four days after I placed my order. It more than met my expectations. This is a good looking, comfortable jacket. Thank You Leather-Up for the offers you have for your consumers!
Fast shipping. If you are normally a medium get a small. I thought the zipper tab dangler things were ugly so I removed them. Also the two chest pockets are useless, would also look better if they just left those out altogether. Haven't been able to see how well it vents yet as it's been cold here so I've got the liner in as well as a hoodie underneath. Feels solid though, armor feels like it sits good. Seems like a good inexpensive option for a nice leather.
I am 6' 2" at about 190 lbs. and ordered the XL. Normally I would have to get a tall but this jacket fits great. the arm length was great and the body goes just passed my waist. The armor doesn't stiff and bulky. The inner liner can be easily removed and installed and the same for the armor. The only thing I don't like is the collar the velcro strap doesn't always stay strapped. However, at $190 you wont find a better armored leather jacket.
Jacket seems very well made and will more than likely meet my needs - I listen to the other reviewers a and order an XL when I normally wear a large - (it is a little big - but will probably be fine for wearing a sweat shirt underneath
My jacket arrived today. Leather is thick, soft, and the jacket fits well. If this jacket had a quality lining, it would be a great buy, it is a good buy. The arms of the liner are held in place by one button. In the left arm of the button it was not even attached to the jacket. Overall this seems to be a quality jacket with a cheap liner. You get what you pay for, so for the price I am pleased with the jacket.
I like the look of this jacket, practical and not too flashy. My zipper pulls are orange, I can change them,
I was skeptical & confused by the sizing chart. I used to wear a large but have put on a few pounds in the middle in my old age, so normally wear XL now. I'm 5'9" & weigh 200lbs. and ordered 2XL, a size up. The sleeves are a little longish, but it fits fine & I still have room for a sweatshirt if it gets cold. It's heavy weight leather and looks/feels great! Order a size up from what you normally wear and you'll be fine. I just wish these Asian manufacturers would get their sizing right.
One word WOW was very reluctant to order off line. Very Very impressed with this coat !! Seems very durable and fits very well. YES take other reviewers advice order 1 size larger male or female I usually wear an XL got a 2 XL fits great sleeves are very long just like I like them. I will admit Vulcan did go overboard with the zipper tassels .... other than great coat for the money......
just got my Vulcan leather jacket. took 4 days. this jacket is just what I was looking for. I'm quite pleased with the fit I'm 5/8 &180 usually wear an xl and ordered an xl fits excellent. very quality leather. quite thick yet soft, Very nice armor not the typical sponge like on a Harley jacket this armor looks like it will actually protect you. Is waterproof, can be seen at night very nice jacket. buy this jacket you won't be disappointed. leather up thumbs up.
Awesome jacket! Arrived quickly after order. I am 5'9" 175 and ordered the my normal size - M. Fits perfectly though the arms are a little long. Not a big deal and I am very happy with this purchase!
This is a great product at a great price. Can't really believe I haven't seen more folks gushing about this jacket. Super thick leather, excellent venting and removable padding, all features you would find on a coat for 2x the $$. I would highly recommend this to anyone who wants a serious riding jacket with some nice style points for good measure.
Great jacket. Very pleased with quality, look, and fit. The fit was perfect. I usually wear an extra large so that is is what I ordered and it could not have fit better. This was the perfect jacket for me and exactly what I was looking for! Thank you Leather Up!!!
This is a great purchase for the price. My only wish is that the closures at the neck, waist and wrist were snaps instead of velcro, but that's part of the reason it's under $200 with all the other features.
I'm a 6' tall woman, 190lb, with very long arms and a long torso. I couldn't find a women's jacket anywhere close to fitting me. This jacket has great adjustments to snug in around my waist while still having room for a sweatshirt underneath. I bought an XL. I'm so excited about the sleeves being long enough, even in the riding position!
Just Received mine i'm 6'3" bout 200 fit is great the body lenght is a bit short for fashion but perfect for riding nice and heavy quality leather.
I like the design; it matches my bike (an black/orange Monster S2R 800) perfectly. The jacket is strong but a little heavy. I'm 5' 10" and the L size fits rather well.
To begin with I'm 6'8 240 lbs, so I had my doubts bout this jacket not fitting, but I bought the 3xl jacket and everything fits perfect! Its snug around my waist, and it fits the length of my arms very well too... i highly recommend this for someone who wants a nice jacket that provides that extra layer of protection while maintaining a nice clean look too!
Looks great! Love all of the details and the reflective sections really fit with style rather than being obvious and distracting like on some jackets. This jacket is definitely very heavy, but also very warm. There are lots of vents though to make it somewhat cooler. My only complaint is that the arms are very long. This is definitely made for riding where your arms are constantly bent. Standing up and wearing the jacket like any other, the sleeves want to run completely over my hands. Just something to keep in mind.
This jacket is great. I am 6-5" and 215 lbs and the jacket fit very well and the sleeves fit my long arms well also. The leather is thick and supple and has a nice flat finish. I bought some AGV Sport Willow pants ( non perforated ) and the pant leather matches the jacket's leather perfectly in collor and texture and the zipper matches the jacket's zipper as well to boot. Together they make a great set of leathers with my new Alpinstar SMX5 black boots. This jacket is a supper buy and sets a new standard for leather jackets in this price range. Outstanding job Leather Up.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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