Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Michael K.
Argentina
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

These boots are definitely worth
October 10, 2019

These boots are definitely worth trying out. The fit and finish is superb. Comfortable right out of the box and stylish enough to wear even when not riding. Do go 1/2 size higher though due to the narrow toes only if you normally wear thick socks as I do. Toe is perfect for toe shifting. I will be ordering a second pair.

Date of experience: October 10, 2019
Laura U.
Argentina
1 review
0 helpful votes
Follow Laura U.
Unfollow Laura U.
Share Review
Report Review

This jacket is great! It's
October 10, 2019

This jacket is great! It's a nice weight and is very well put-together. I'm 5'8, 173 lbs and ordered the XL and it fits perfectly. Plenty of pockets and good ventilation. The zipper pulls are a little gawky-looking but are a great functional touch when wearing gloves. If you have ever struggled to grab a zipper tab, or even one of the "cool" metal zipper pulls shaped like a skull or whatever with gloved fingers you'll appreciate this feature. I had never worn a jacket with armor before and was concerned about that but it's perfectly comfortable.

Date of experience: October 10, 2019
Mark N.
Argentina
1 review
0 helpful votes
Follow Mark N.
Unfollow Mark N.
Share Review
Report Review

This is a great jacket..I'm
October 10, 2019

This is a great jacket..I'm getting alot of compliments on just the overall look of it.

I will take the armor out and wear it out in the city and my gf loves it.

It is a very warm jacket even without the liner. I normally wear a 2xl shirt but

had to order a 3xl jacket..when the 2xl was to small.

I would not hesitate to buy this jacket again

Date of experience: October 10, 2019
Stephanie T.
Argentina
1 review
0 helpful votes
Follow Stephanie T.
Unfollow Stephanie T.
Share Review
Report Review

I have had a few
October 10, 2019

I have had a few leather jackets over the years...this one is a winner. Nice cut ( I am 5'9" about 160lbs bought a large - fits true to size). THick leather, but soft. Nice full jacket liner. I have to say i do really like the collar - fits great with my full face helmit. Would buy again. I gave it 4 stars since not all the zippers say YKK on them.

Date of experience: October 10, 2019
Stephen W.
Argentina
1 review
0 helpful votes
Follow Stephen W.
Unfollow Stephen W.
Share Review
Report Review

I received the jacket very
October 10, 2019

I received the jacket very quickly and was so happy. Jacket looked great, the leather was very nice, and it looked just like the pictures. Unfortunately it was too big (I'd crossed my fingers that it would run small like some other jackets). Paid return shipping for the jacket and I was refunded quickly without hassle. I was then hoping to buy Item: #B4510 only to find that as with most of the smaller sized items on LeatherUP, it isn't in stock. I hope LeatherUP will stock more jackets in size 38 soon. Please!!!

Date of experience: October 10, 2019
Frank Q.
Argentina
1 review
0 helpful votes
Follow Frank Q.
Unfollow Frank Q.
Share Review
Report Review

Great jacket for the price...
October 10, 2019

Great jacket for the price... worth every penny!

-Pros: very comfortable, great ventilation, easy to remove liner, easy to unzip vents while riding.

-cons: If i'm just being picky I would say the forearms are a little snug.

Overall this is a wonderful jacket at a great price. This is my first Vulcan jacket and I would rank it as high if not higher than my Icon jackets. Great buy for the money.

Date of experience: October 10, 2019
Angela X.
Argentina
1 review
0 helpful votes
Follow Angela X.
Unfollow Angela X.
Share Review
Report Review

This is GREAT jacket !!!!!well
October 10, 2019

This is GREAT jacket !!!!!well made, fit perfect I 6'0 and 180 and XL is perfect!!!!!! Worth every penny. I just love it. Only one thing pictures show white Vulcan tags on zipper but comes orange.

Date of experience: October 10, 2019
Anna Y.
Argentina
1 review
0 helpful votes
Follow Anna Y.
Unfollow Anna Y.
Share Review
Report Review

I went one size up.
October 10, 2019

I went one size up. PERFECT fit. Its true that the perforated sleeves can be cold when the temp goes down below 50, but the liner does a fine job, and a hoodie plus the liner should do the trick! Otherwise the vents are AWESOME for air flow when the heat is on, and the leather is SOOO soft, yet thisk, and the armor is thick yet the jacket is VERY comfortable. Best leather I have owned so far! Leatherup hit another home run!

Date of experience: October 10, 2019
Kimberly Y.
Argentina
1 review
0 helpful votes
Follow Kimberly Y.
Unfollow Kimberly Y.
Share Review
Report Review

Just got my jacket today
October 10, 2019

Just got my jacket today and was able to wear it on my way to work. It is a much cooler jacket then I thought it would be. It is quite breathable. I wouldn't recommend for very low temps. It was 38 degrees tonight and I was extremely cold. Had to pull over and put my rain coat on. It will make a wonderful summer jacket though. I am 5'9" 185lbs and I ordered a medium. The sleeves are perfect length for me and the coat overall fits well. I could use another inch or two in the front and back but didn't want to order a large due to my short arms. The leather is excellent, soft and supple. The perforated inner arms allow great airflow and will keep me cool in the hot weather. Would totally recommend this jacket to anyone. Just not for the winter. Very happy thanks Leatherup

Date of experience: October 10, 2019
Patricia K.
Argentina
1 review
0 helpful votes
Follow Patricia K.
Unfollow Patricia K.
Share Review
Report Review

Overall this is a great
October 10, 2019

Overall this is a great jacket. Except for the fact that the left sleeve wrist zipper broke the fourth time I wore it! All of the zippers are not YKK as it says in the description. Some of them are cheap junky zippers that break. The only solution I have been given by leatherup.com is to either take it somewhere and have it repaired and they will reimburse me or I can send it to them and they will repair it and have it back to me in 3 to 4 weeks. Pretty disappointing considering I have only owned the jacket for 12 days and only worn it 4 times. Buyer beware!

Date of experience: October 10, 2019
Chris C.
Argentina
1 review
0 helpful votes
Follow Chris C.
Unfollow Chris C.
Share Review
Report Review

I don't understand the other
October 10, 2019

I don't understand the other comments all over this site regarding sizing! I ordered a different jacket a year ago - all the reviews recommended ordering one size up, but my instinct said I should order my size according to the chart. So I ordered an L. I was SWIMMING in it. I am 5'11" 165 and in very good athletic shape. I knew that I would need an S. So I have been waiting for this Jacket in S for a year. I wonder why S is so sold out? Its because that is the size that MOST men would wear. Listen riders... I know americans like to wear things over sized but moto leathers should be FORM FITTING - that is what protects you if you go down. Look at the real racers. There is a reason they wear it snug.

I got my S and to be honest it fits OK, it could be snugger around the small of the back and the biceps - it should fit like the picture.

Just sayin'

Date of experience: October 10, 2019
Stephen F.
Argentina
1 review
0 helpful votes
Follow Stephen F.
Unfollow Stephen F.
Share Review
Report Review

love the jacket and shipped
October 10, 2019

love the jacket and shipped really fast. i am 5'10" 135 lbs and the small fit great. I would definitely order more product from leatherup.

Date of experience: October 10, 2019
Dan J.
Argentina
1 review
0 helpful votes
Follow Dan J.
Unfollow Dan J.
Share Review
Report Review

Just got my jacket and
October 10, 2019

Just got my jacket and was very impressed. Fit and finish were excellt. I'm approx. 5'5", 165lbs and ordered a size small. It was a snug fit, but for a sport jacket that is just what you want. Leather seems very thick and quality overall seem good.

Will need to put some miles on this jacket to really know for sure, but can honestly say out of the box I was pleasantly surprised!

Date of experience: October 10, 2019
Melissa X.
Argentina
1 review
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Share Review
Report Review

The jack has some positives
October 10, 2019

The jack has some positives and negatives. The leather, feel, and fit were amazing. very comfortable and very warm. However, my complaints are with the zippers. At 30 years old, I would like to think i know how to use a zipper correctly. However, within the first week of wearing the jacket, the zipper "stoppers" broke 3x. Once on the zip out liner, once on a random pocket, and once on the main zipper on the front. I zip up the jacket, and then im holding the actual zipper in my hand. Thank heavens my friend can sew... much easier than sending in for a replacement and paying the shipping charges. Maybe just my jacket was defective, but the zipper quality left a lot to be desired.

Date of experience: October 10, 2019
Steve Z.
Argentina
1 review
0 helpful votes
Follow Steve Z.
Unfollow Steve Z.
Share Review
Report Review

while overall i'm quite happy
October 10, 2019

while overall i'm quite happy with the jacket, a BIG chunk has been taken off the rating due to non-YKK zippers. the ones on my jacket (i also have orange vulcan lettering on the tags) look cheap - and time will tell how long they last. if it's not long, the jacket is pretty much worthless.

looks like i learned my lesson and will spend more money on tried and true brands (Alpinestars, Joe Rocket, etc)

Date of experience: October 10, 2019
Brenda P.
Argentina
1 review
0 helpful votes
Follow Brenda P.
Unfollow Brenda P.
Share Review
Report Review

Jacket seems to be very
October 10, 2019

Jacket seems to be very well made. Really like the fit.

Date of experience: October 10, 2019
Sarah N.
Argentina
1 review
0 helpful votes
Follow Sarah N.
Unfollow Sarah N.
Share Review
Report Review

I am 6'2" 200 LBs
October 10, 2019

I am 6'2" 200 LBs and an extra large fits me perfect. the back armor is more of a Pad than CE armor, Zippers are not YKK... but the leather is high quilty and it looks really good. over all the jacket is great and i would recommend it for the 200 dollar prize

Date of experience: October 10, 2019
Adam X.
Argentina
1 review
0 helpful votes
Follow Adam X.
Unfollow Adam X.
Share Review
Report Review

Very, very nice jacket! If
October 10, 2019

Very, very nice jacket! If you are under 6 foot tall, do not hesitate to buy this jacket for one second, you WILL love it!! ***BUT*** it is NOT for people over 6 foot tall!!!! I am 6' 4" and 180 lbs, and even a 3X is not anywhere close to being long enough!! It is almost 6 inches short of coming to my pant waist line. It comes to just above my belly button!! The sleeves on a 3X are the perfect length for my long arms, how can the rest of the jacket be THAT MUCH too short!?!? Ridiculous!

Date of experience: October 10, 2019
Anna W.
Argentina
1 review
0 helpful votes
Follow Anna W.
Unfollow Anna W.
Share Review
Report Review

June 2013. Yes, I recommend
October 10, 2019

June 2013. Yes, I recommend this jacket. I'm 270 lbs, 5.10 ht, 44 pants waist. Size 3XL good fit.

Nice smooth leather grain. Many surprize positive features. Full waist & eight inch kidney belt are zippered bands and in my opinion are to sew onto a set of pants...not really kidney belts. Zippers are plastic not metal. Thinsulate liner easily removable. I am a repeat Leatherup customer. Shipping was accurate and timely.

Date of experience: October 10, 2019
David V.
Argentina
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Share Review
Report Review

February 11, 2014 Larry N.
October 10, 2019

February 11, 2014

Larry N.

Eden Prairie, MN

I'm 5' 9", weigh 180 and ordered the large. it's a snug fit which I prefer and will find someone to shorten the arms. Thought about returning the jacket but reviewing the options at Leatherup convinced me I had made the right decision. The two most important features to me were the quality of leather and ventilation. In the past I've ridden with a heavy leather jacket without air flow and was miserable. No other jacket appeared to meet these conditions. The liner zipper is defective and Leatherup was going to exchange it for me but decided to do my own layering. Being from Minnesota, I've learned a few tricks to stay warm.

I can't speak to the durability of the jacket as it's been below zero here for almost two months and that makes riding pretty miserable but based on the leather quality, detailing, and fit I expect good results.

I fully expected to pay return postage and would have been happy to do so. Buying online provides many choices, good products and outstanding value. The advantage of shopping a retail store is immediate feedback on size, material and finish. The disadvantage of retail is price. Someone needs to pay for brick and mortar and that someone is the shopper.

I'm happy with my choice!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States