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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Nick Z.
Argentina
1 review
0 helpful votes
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Great product at a great
October 10, 2019

Great product at a great price. Purchased chaps for a trip to Zion National Park in Utah, it was very comfortable and I had no problems with it. I wore it during entire weekend trip and had no issues. Would recommend this to anyone that wants chaps that are good quality but don't want to pay the harley davidson prices. Will continue to buy from leatherup.

Date of experience: October 10, 2019
Amy B.
Argentina
1 review
0 helpful votes
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Purchased a pair for myself
October 10, 2019

Purchased a pair for myself and my wife the fit was good and the quality was great. Theses are the first pair that we have bought and they are comfortable and easy on and off great for the east coast where the weather in the fall can change as much as 30 degrees during a days ride. Theses work great and I would recommend them.

Date of experience: October 10, 2019
Andrew K.
Argentina
1 review
0 helpful votes
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These are a beautiful set
October 10, 2019

These are a beautiful set of chaps and being able to adjust, in case extra room is needed, is a nice feature. Bought these on sale and saved a lot of money. Money that I can use to buy more goodies from LeatherUP!

Date of experience: October 10, 2019
Diane D.
Argentina
1 review
0 helpful votes
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Awesome chaps! I have huge
October 10, 2019

Awesome chaps! I have huge 27" thighs and these chaps actually fit. Very comfy. While riding, or just standing around, I forget I even have them on. Very easy to trim to length with scissors.

Date of experience: October 10, 2019
Michael T.
Argentina
1 review
0 helpful votes
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Chaps seem to be good
October 10, 2019

Chaps seem to be good quality, especially for the price. I am a waist 33 and ordered the 34 and they fit perfect. Length was long but easily trimmed with a pair of scissors! Would definitely recommend! Delivery was fast and easy! Will certainly shop at LeatherUp again!!

Date of experience: October 10, 2019
Sandra X.
Argentina
1 review
0 helpful votes
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Better than I expected. Very
October 10, 2019

Better than I expected. Very comfortable fit. Very easy to wear, and you can have the leg ends trimed easly. Recommend to any one looking for a great set of Chaps. Wear them all the time. Cold weather, warm weather.

Date of experience: October 10, 2019
Michael U.
Argentina
1 review
0 helpful votes
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look good, fit good very
October 10, 2019

look good, fit good very fast delivery. hard too find a better deal than this one.

Date of experience: October 10, 2019
Bob N.
Argentina
1 review
0 helpful votes
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Excellent delivery time and perfect
October 10, 2019

Excellent delivery time and perfect fit. Very comfortable - my first pair of chaps! Leather -Up is the only place I'll shop for items when needed!

Date of experience: October 10, 2019
Nick J.
Argentina
1 review
0 helpful votes
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These were the first pair
October 10, 2019

These were the first pair of chaps I have ever ordered online. I was a bit skeptical, not being able to try them on, as by nature I don't like "buying a pig in a poke". I was not disappointed! I cannot say, in this space, just how much I like my new chaps! The fit and finish, comfort, attention to detail was beyond my expections, even if they had cost twice the Leatherup price. Delivery was "on spot". I just don't have anything negative to say. "Thanks LEATHERUP for a great product at a great price." Ultrarider, NC

Date of experience: October 10, 2019
Maria O.
Argentina
1 review
0 helpful votes
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For the price...these are the
October 10, 2019

For the price...these are the best chaps you can get. Leather is of good quality and thicker than I expected. Fit was a little long but, able to cut off excess to fit properly. Again, I'm totally sold on Leatherup.com and can't wait till my next purchase. Totally satisfied with everything I have purchased. Thanks !

Date of experience: October 10, 2019
William R.
Argentina
1 review
0 helpful votes
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Great fit, comfortable. Were A
October 10, 2019

Great fit, comfortable. Were A little long , but that was easily trimmed off. I'm looking at boots next, Hope they fit as snug as the chaps.

Date of experience: October 10, 2019
Sandra E.
Argentina
1 review
0 helpful votes
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Du tres bon material, livre
October 10, 2019

Du tres bon materiel, livre en France rapidement ,un tres bon prix. J'en suis tres satisfait et je recommande cet achat.

Date of experience: October 10, 2019
Maria G.
Argentina
1 review
0 helpful votes
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Pros: Good quality, thick leather,
October 10, 2019

Pros: Good quality, thick leather, looks good and feels pretty good.

Cons: Even though they have a zipper on the thigh, if you have big thighs these are going to be super tight on you.

Date of experience: October 10, 2019
Robert H.
Argentina
1 review
0 helpful votes
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The chaps are excellent quality
October 10, 2019

The chaps are excellent quality and great fit. I enjoy wearing them.

Date of experience: October 10, 2019
Kathleen V.
Argentina
1 review
0 helpful votes
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Excellent chaps. Warm and fit
October 10, 2019

Excellent chaps. Warm and fit perfect. Highly recommend

Date of experience: October 10, 2019
Shirley Y.
Argentina
1 review
0 helpful votes
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I was a bit skeptical
October 10, 2019

I was a bit skeptical about ordering leather chaps online and was concerned about getting the proper fit. I ended up following the advice of one reviewer to focus on the Thigh Measurement. I have shorter legs but larger thighs so I wanted to make sure they fit correctly...And I couldn't be more satisfied. They fit great and it was easy to trim off the bottom to fit the length. The leather is great quality and heavy duty with the lining and such. The zippers are strong and all around a great product...especially for the price. I am very pleased with my purchase and suggest you do the same before they run out. You won't be disappointed.

Date of experience: October 10, 2019
Joseph F.
Argentina
1 review
0 helpful votes
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These chaps are great!Very high
October 10, 2019

These chaps are great!Very high quality which i did not expect for the price.Would highly recommend to any rider looking for a heavy leather pair of chaps.Ordering a pair for the wife next week.Thanks Leatherup !

Date of experience: October 10, 2019
Ruth O.
Argentina
1 review
0 helpful votes
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Very fast shipping. Fit great
October 10, 2019

Very fast shipping. Fit great and great quality chaps. Will continue to purchase from Leather Up.

Thanks

Date of experience: October 10, 2019
Kimberly X.
Argentina
1 review
0 helpful votes
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I ordered by the thigh
October 10, 2019

I ordered by the thigh measurement like others had suggested. If I had to order again I would order a little larger but these fit fine. I am kinda short so I had to cut some off but that is not a problem. They are nice and thick leather and are quality made. I love them and would recommend them to others.

Date of experience: October 10, 2019
Jason G.
Argentina
1 review
0 helpful votes
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The date I received the
October 10, 2019

The date I received the chaps I cut them off and wore them for a ride with the Patriot Guard Riders. They fit well and my wife says they look real good on me. I like them very vell. I have reccomended leatherup to others in the PGR.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States