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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I love my boots, they are well made, warm, and you can't beat the price. Like everyone else's suggestion, order at least a half size up. I also ordered the deer skin gloves, very worm and very soft and must for winter riding. Thanks again Leather Up
Awesome boots !! good quality ,fast delivery, super pleased !!!
I ordered a pair for my son, he is a rocker, and he loved them. I decided to get myself a pair, with his permission, and I am happy as all get out.
Excellent boots, thought thay would hurt break ing them in. Not the case, comfort and style from the start.
Well made boot and it looks great. It is a tight fit in the toe box area even when I ordered a half size up. Loose in the heel but small up front and I have narrow feet.
I am very happy with the boots just what i was looking for i think evey biker should have a pair very well constructed .
Just a little small for me if I was going to walk much in them, but good quality heavy duty boots. Well worth the money.
Ordered half size larger based on other comments and they are a good fit. Seem like they will be durable. Good looking boot.
Great looking boot at great price. I took the advice of others and ordered the 1/2 size up. When the boots arrived I thought no way are they the right size.... If you have a high instep (top of foot) you will struggle to get it on. Once past the instep there is good fitting room with no pressure ponts. Getting caught in a major down pour these boots and socks and feet were soaked. But will say after a couple of days putting them on and off has broken them in nicely and they now slip on easily. I also like others swapped out the inserts for gel pads. Suggest applying a water proof gel and these boots will become a favorite. Going to order another pair just in case they quit making them.
I received my pair of Men's King Harness Boots last week. I am going to agree with Leatherup customer, Steven S from Stony Brook, New York. Like Steven, I also wear size 11 and purchased that size. Although most people recommended purchasing 1/2 size larger, I went along with my regular size since this recommendation was given by another wearer, who also wears size 11. They were a bit snug at first but they definately loosen up after a few wearings. As I am writing, this is my fourth wearing. I almost forget I have them on. I would like to comment on a statement made on the label that was attached to one of the boots. It stated, in part, "The most technologically advanced Work-Boots." They look like they are definately up to the task of a work boot. However, they look very dressy and, are very comfortable, now that they have loosened up. I will be wearing my pair business casual with khakis and a blazer. As far as sizing, everybody is different. If you have a pattern of buying 1/2 size larger, as most people recommended, buy this style 1/2 size larger. If you buy true to size and that works for you, expect the boots to be a bit snug for the first few wearings. Thereafter, the leather will stretch.
This is an excellent boot for the price. I ordered my regular shoe size and when the boots arrived they fit snug but not too tight. The first full day I wore them they began to loosen up. Now I have had them for about three weeks and I wear them everywhere! I have never had a pair of boots I liked so much. They aren't too heavy and they loosened up enough now so they fit perfect! I wear them to work where I am walking on concrete all day and my feet never hurt. The only negative thing I have found about them is that they do tend to get warm on the feet and that may just be me. Either way I love them and would suggest anyone to order these boots from here! Excellent Product!
The boot was a very good value for the money. The toes were a little to pointed for me but the comfort of the boot made up for that. I am very happy with the purchase.
Over all the best boot I ever had in my life its great. Thanks you for this excellent boot for the price. I love them and would suggest anyone to order these boots from here! Excellent Product!
Great looking boot. Exactly what I was looking for. Delivery was amazing. I rated the durability but need to wait and see. Thanks leatherup!
I bought these boots for my husband for Christmas. He loved the boots. The fit was perfect, no need to break them in. He wore them on Christmas day. Great boot and great company. Will be returning.
The boots fit great after I returned for a larger size. They are pointier than the ones I usually wear. The turn around time was easy and fast. They feel broke in right out of the box. Very nice boots. Also bought a helmet with drop down visor. Fit was good and if I drop the visor before i put it on it clears my glasses. Customer service was very helpful. Will buy fro LeatherUp again.
I was a first time buyer from Leatherup. I am in Australia.
Very impressed with these boots.
Really hard to get them on the first few times, and had to persevere, and use thin socks just to get them on.
They are quite tight at the ankle and getting your foot past this point took some effort and persistence.
Once I got them on, very comfortable.
I was a bit worried that given how hard they were to get on, that I might be buried still wearing them, but they come off a lot easier than they went on.
I wore them around the house for a couple of days to break them in and rubbed some really good quality leather cream into them to help soften and water proof.
They are coming along nicely and are really comfortable considering only worn a couple of times.
Terrific value for money.
These boots are beautiful. I wear a 10 and ordered a 10. They fit great , broke in within 30 mins. I do suggest if you have a wide foot go for a half size bigger..
I had to send back for one size bigger, but that was so easy to do that it was no big deal. Confortable right out of the box, I'd reccommend these to anyone looking for a well constructed boot on a budget.
Just received my boots yesterday, and they are perfect. A great fit, unlike some of the others. I ordered the size that I normally wear and the fit is excellent. I did not even wait to leave the FED EX facility to open them up and put them on. I wore them for a 160 mile ride yesterday afternoon and for a total of 9 hours. No discomfort at all nor any breaking in period. Sharp looking boots, a great buy for the cost.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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