On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
All I can say is these boots are awesome, very comfortable! I unpacked the boot and put them on and wore them around for two days to break them in and there really was no break in time, they were just that comforable right off the get go. I normally wear size 10.5 but ordered 11 and I have a slight movement in case I want to add inserts. IMO the width is perfect, not to wide and not to skinny they look great. I hope I don't wreck my bike looking down at my boots. lol! Never a disapointment odering for leatherup!
It only took me Ten Minutes to break these baby's ,best boots I have bought in years. They look Bad $#*! too when you wear shapes with them plus they don't slip on your floor boards or the ground even if there's oil in the street.
Great looking boots and comfortable too!! Did not hurt my feet at all from Day 1. Feel like they are already broke in. Take advise of others and order a size larger then you wear in normal shoes. I wear a 9-1/2, ordered that and hand to return. Got a 10-1/2 and they are perfect!! I have ordered several items over the years from LeatherUp and have always been very satisfied. I wish they had this same boot in a gray color.
GREAT boots, I have purchased others but for fit, style and durability, I seem to always reach for these when I go riding. I would highly recomend these boots...
This is quite possibly the best boot I've ever bought. Only took a couple of days to break in. Great quality for price. I did order half a size up and was pleased with the fit. I will probably order another pair and my biggest complaint is that this boot is not offered in brown with brass colored metal pieces. I would order two of those as well. Comfortable for riding the Harley and for walking as well. Every day boot. MAKE IT IN BROWN!!!!
I also ordered a half size larger than normal.. per previous recommendations for this style of boot. First time ever buying boots here at Leather up. The boots fit well.. Easily broken in. Nice finish and styling.. and great price! I wear boots everyday.. it took about two days for these to fit comfortably. But now perfect! Great for on the Harley... Non slip soles. and stylish to wear out on the town
Nice boots, great fit ( Snug fit, though still breaking them in), well made, great price. I have nothing but praise for the quality, style and great value of these boots!
Highly recommended.
Like many, I ordered a half size larger and they fit perfectly.
Excellent fit, very comfortable right ot of the box. Just what I was looking for as I prefer the western style more that the engineer style.
Ordered a half-size larger due to wide feet, only took a few hours for the leather to conform to my feet. Very comfortable, seem to be well made, very good product for the price. Extremely fast shipping - I got them 3 days after ordering them, and I live up in the Boundary Waters of Minnesota.
Best boot ever. Lasts me for a few years. Comfortable best boot ever. Love them definitely worth every penny. Comfy looks great will never shop anyplace else ever again for my boots. Leather up is the best store for boots and gear. Highly recommend it to all my friends. Thank you for having great boots that look and feel great.
Peter K, Magnolia TX, ordered boots Saturday, arrived Thursday, Fedex guy was nice at drop off, bike was warmed up, slipped on the boots and rode for 50 miles,. peeeeeeeeerfect feel to them, great quality, the hard part will be to convince wifey to let me wear them to bed tonight. Thanks guys, best footwear I have ever had.
I bought these boots for my son in law as a Christmas present and he loved them. The are absolutely worth every penny that I paid for them. Really well constructed and different from any boot I've seen. The leather is soft right out of the box and they fit perfectly. First time you put it one as every other boot the fit felt a little tight by the ankle, but the sizes are a perfect match. They are so comfortable and cool looking that you can wear them all day long. The service and delivery was excellent and I will recommend this company to all my friends. A
The only issue with these boots is keeping them off your feet. They are such a good casual boot that I wear them everywhere. The leather is soft and comfortable so they broke in in no time. You won't find a better boot for the price. I wear a 9.5 in some boots, and a 10 in others. A 10 fit just fine in these. Go Leather up!!!
They arrived with God Speed. Perfect in every sense of the word anyway as far as boots are concern. The pictures are valid and depicts exactly what you will receive. If these boots ever wear out; I will purchase another pair, although, I purchased them for the long haul.
My review on the leather pants classic fit, AWESOME. My boyfriend loves them, I got them for his birthday from me of course and he wears them every chance he gets!! they are comfortable and fits him well.
I have had these boots for two weeks now. I have found them to be extremely comfortable and gives my feet the support that I require. I have found the size to be a half size larger than what I ordered. These boots are very much so a great buy.
My second set of these boots. Great value! My first set I just plain wore out the soles over the last 5 years from wearing them while riding. They fit great...I am an 11 and I odrered 11. They break in fast. I own a couple of other sets of more expensive boots but these are my most comfortable ones.
Very skeptical purchasing clothing on line but read the reviews and took my chances. BLOWN AWAY!! Everything everyone stated and shipped faster than expected. I live in my Aria's which are $200 but these are like slippers! Fit perfect! Excellent purchase!
When I first ordered these boots I ordered size 9.5 but was sent them in size 9. Leather up customer service was amazing!!
i had wanted the boots to go to a rally , leather up sent them 2nd day air and gave me credit for my cost to ship original boots back. The boots themselves are really good looking and very comfortable, well worth the money. snug at first but broke in within minutes. Thank you leather up!
These boots fit perfectly right out of the box. Kudos'.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members