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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Deborah B.
Argentina
1 review
0 helpful votes
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I wear an 11D boot.
October 10, 2019

I wear an 11D boot. I ordered the 11. It is the correct length but is a bit wider than normal sizing. I put an insole in the boots and they are fine. I still have enough room for light winter socks and can take the insoles out and put on heavy socks if needed. I just road 950 miles to Yellowstone over very cold passes and my feet never got cold. On long trips my feet tend to swell a bit and the larger size works. If you do not like a narrow toe, you might want to go with the traditional harness boot with the square toe. These boots are well made.

Date of experience: October 10, 2019
Dan X.
Argentina
1 review
0 helpful votes
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my wife got me these
October 10, 2019

my wife got me these for christmas, but she didn't read reviews I guess they run small, sending back for a larger size, but they look great. can't wait to try the right size.

Date of experience: October 10, 2019
Tom Z.
Argentina
1 review
0 helpful votes
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I really like the boots
October 10, 2019

I really like the boots very nice great prices you have a customer for life

Date of experience: October 10, 2019
Jay A.
Argentina
1 review
0 helpful votes
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This boot is very comfortable
October 10, 2019

This boot is very comfortable right out of the box,excellent quality quick to break in the nicest boot i ever bought for the money just order a half size larger than you normally wear and you will be glad you did,excellent buy

Date of experience: October 10, 2019
Nicole M.
Argentina
1 review
0 helpful votes
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OMG! These boots are very
October 10, 2019

OMG! These boots are very nice. I normally wear a size 7 but the smallest they come is an 8. Debated for almost a year now; took the chance they would fit based on others saying order at least a half size bigger and they fit very nice. Now I've got my eye on another pair. Speedy delivery, LeatherUp you ROCK!

Date of experience: October 10, 2019
Carol R.
Argentina
1 review
0 helpful votes
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I really like the boot.
October 10, 2019

I really like the boot. I wanted a 2' heel and that's what attracted me to these boots. I wear and 8 1/2 wide and ordered a 9 med. and they fit great. Thinking of buying a second pair for dressup and these just for riding my bike.

Date of experience: October 10, 2019
Janet W.
Argentina
1 review
0 helpful votes
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Quality material- bought them as
October 10, 2019

Quality material- bought them as a christmas present- he loved them- has been "breakin them" in for a week now Shipped Quick, priced right... thank you

Date of experience: October 10, 2019
Shirley B.
Argentina
1 review
0 helpful votes
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The toe was more square
October 10, 2019

The toe was more square than the picture reflected, however, they still look good. I went 1/2 a size from 9.5 to a 10 and wish I had not, however, I added a Dr. Scholls and all is good. Overall quality seems good. They slip off my pegs after taking off from a light, but I think that is more of a getting used to this style boot.

Date of experience: October 10, 2019
George K.
Argentina
1 review
0 helpful votes
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nice boot looks great fits
October 10, 2019

nice boot looks great fits well they are a fast shipper would buy again

Date of experience: October 10, 2019
Eric J.
Argentina
1 review
0 helpful votes
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Awesome boot very comfortable very
October 10, 2019

Awesome boot very comfortable very durable my last pair outlasted my last relationship

Date of experience: October 10, 2019
Tony E.
Argentina
1 review
0 helpful votes
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great looking boot i wear
October 10, 2019

great looking boot i wear a 9 1/2 and ordered a 9 1/2 they fit great but they do need to be broken in though and you might want a insole but other than that they are amazing

Date of experience: October 10, 2019
Richard H.
Argentina
1 review
0 helpful votes
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i ordered these boots.i wear
October 10, 2019

i ordered these boots.i wear a size 12 but ordered a size 13.it took them a little longer to get here.almost 2 weeks but,other than that they fit good out of the box.there was no needed break in period.im actually able to feel the shifter now.i ve ordered other products from leather up and am very satisfied with the quality.i will definately continue to order through leather up.

Date of experience: October 10, 2019
Michael Q.
Argentina
1 review
0 helpful votes
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Received my boots 3 days
October 10, 2019

Received my boots 3 days after I ordered them and am 100% happy with them. A great alternative to the everyday clunky engineer/biker boots. They are comfy and well built. Wish they had a brown version too.

Date of experience: October 10, 2019
Kathleen U.
Argentina
1 review
0 helpful votes
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I found these boots to
October 10, 2019

I found these boots to be not only great looking but comfortable on my aging feet.So feel confident in purchasing these boots for the first time and after. I wear them riding or casually or even working.

Date of experience: October 10, 2019
Sam F.
Argentina
1 review
0 helpful votes
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Awesome Boots. I wear a
October 10, 2019

Awesome Boots. I wear a size10, I ordered a size 10, and they fit perfectly. Stylish, functional, and inexpesive. Awesome Boots

Date of experience: October 10, 2019
Adam M.
Argentina
1 review
0 helpful votes
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I like them. Comfortable and
October 10, 2019

I like them. Comfortable and the style that takes me back to those I wore a long time ago (Flagg Brothers circa 1971). Very supple leather - my shifter is making a permanent imprint on the left toe. So much the better; adds character. Recommended for general wear. Ordered the size that I always buy and they fit perfectly.

Date of experience: October 10, 2019
Mary X.
Argentina
1 review
0 helpful votes
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Again LeatherUp hits the nail
October 10, 2019

Again LeatherUp hits the nail on the head with another exceptional product! Like other products on offer, order a size larger, these boots run a bit small. I ordered just a half size larger and they fit snug, but when broke in they fit perfectly.

Exceptional Xelement quality of workmanship makes this boot an automatic favorite of both myself and my wife.

Date of experience: October 10, 2019
Betty H.
Argentina
1 review
0 helpful votes
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Only negative I can say
October 10, 2019

Only negative I can say about this boot is that it doesn't come in an 11.5. The 12 was too big and the 11 is a little tight. I'll work on breaking them in and they will be fine. The quality of the leather is good and the looks of the boot even better.

Date of experience: October 10, 2019
Brenda W.
Argentina
1 review
0 helpful votes
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These boots are AWESOME! I
October 10, 2019

These boots are AWESOME! I ordered a half size bigger than my normal size and they fit PERFECTLY! Very soft on top and great traction on the bottom. I bought these to ride my Harley with and they work great and look great! I get compliments everywhere I go. I will be ordering another pair to use to go out on the town!

Date of experience: October 10, 2019
David R.
Argentina
1 review
0 helpful votes
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Bought these for my wife
October 10, 2019

Bought these for my wife who has BIG feet... they fit perfect, size was right on and they look great... very heavy duty boot and nice quality.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States