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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Great styling, well made, nice and comfortable fit, many compliments. Thanks Leatherup...
These boots are awesome, they fit great out of the box and are very comfortable not to mention they look cool. Great quality for the price, dont hesitate to buy. Shipping was very slow though to MN
i like the style and comfort of the boots,have had nothing but compliments
These are very nice and heavy boots. very good for the price. As was said in other reviews, these DO run at least a 1/2 size bigger. If you need a 10, get a 9 1/2. I wish I did. I guess I'll sell these in a garage sale and order myself another pair. This time a 1/2 size smaller.
My husband ordered these after looking at many boots. The price and quality was excellent. He wears them everywhere.
Great boots. Tough, thick leather and well made. Fit was a little loose, I just bought some insoles to fill the difference and now they're perfect.
Don't let the price fool you, they are 1st class. Thank you LeatherUp for a very reasonable price your products.
great looking boots and great price. got them 2 days before going on week vacation and yhey were great fitting. rode 1 day for 10 hours in pouring down rain and when they dried fit and still look like brand new. great boots.
First pair, fit great right out of box, no break in req'd. Just like HD, fraction of price!
i bought the boots for my boyfriend for xmas. he really loves them. the fit and the look are great.
Excellent quality and appearance. Ordered a half size smaller than normal shoe size and they fit great. I would buy these again shen needed.
Excellent boots! The look is great, and comfy out of the box. I probably will be changing out the insole, it's a little on the thin side. I did order one half size smaller than my normal shoe size and am glad I did. If I'd ordered my regular size, I think they would've been too big.
Excellent boot and you cannot beat the price. I have spent twice as much and gotten less. Everyone wants a pair and the service from LeatherUp is always top notch.
Great boots. They look good, feel good. The soles have great traction. Highly recommended.
the boots loke very nice but they are too small for my feet they are not wide at the foot part so they fit tight even if i had ordered larger ones they would still be tight would be nice if they made them in a wider size.
Great boots!!! The fit is a little loose, very comfortable... Love the style... have worn army boots for 21 yrs and I really like these boots..
great boots for a fair price. they run a little large but with an insert perfect
I love LeatherUp.com. Everything I have ordered has been just as I expected. These boots are no exception. I ordered a 10 as I normally wear, they fit well and are breaking in just fine.
It's funny how two people can have a completely opposite experience with the same boot. I had the opposite problem as David from WOODINVILLE, WA. The boots were on the small side, so much so that I had to return them and order a larger size. Normally I wear a size 10, but with these boots I could barely get them on. They were so tight, I couldn't move my foot at all inside them. So, I returned them. Forget about any help from the company either, if your boots don't fit properly count on paying an extra 10 bucks, for your boots. This really made me angry, and made my decision not to order through LeatherUp.com again. I think they should know enough about their product to make recommendations like this size runs tight, or in David from WOODINVILLE, WA, they run loose. I just didn't like the idea, that I order from them, and then I have to pay extra because they don't fit. I won't buy boots from them again, I'll just buy where I know whether, or not they will fit before I pay for them. It aggravates me to have to pay, for something twice. In this case shipping twice. They could at least split the difference with the customer on the shipping. Anyway, that's enough on that topic. All I can say is good luck on the size lottery, because whether I am right, or David from WOODINVILLE, WA is right, you will have to pay extra to get the right size boot.
Nice boots! Seems like study construction. Would be nice if they were offered in wide sizes. They seem to run a little narrow for the length, but the leather is soft and breakin quick. will probably steatch to a perfect fit. Overall I'm very pleased!
Well made Boots, Comfortable and strong. I Bought these for thier tread to help give traction on loose ground. I made the right choice.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members