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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Love love love this boot! Great fit, comfortable, and very durable. So happy with this boot!
I like these boots, good looking, but definitely get 1/2 size smaller. I am so glad I did plus I either put an insert in it or wear 2 pairs of socks. I am a true size 10 got 9/12
Great, sturdy boot. I took many customers' advice and ordered a half size smaller and it was perfect. I did a ton of research prior to purchasing and unless something wacky happens in the next few weeks/months, this boot is the best value out there!
Those are my first Motorcycle boots and love them a lot....there are very comfy , glad I ordered those...there do run big ... ..usual I wear 9,5..got those in 9 and there do fit perfect,still enough room for 2 pair of socks and being comfy..would order these boots anytime again..
Upon reading the other reviews, I ended up ordering a half-size smaller (I usually wear an 8 so ordered a 7.5). Can't speak to durability yet, as they only just arrived the other day... the only minor complaint about this product, I have small calfs (as I am a dancer) and the boot have so much calf room I feel like I am swimming in the boot. Otherwise the boots fit amazingly, very comfortable so far, there is enough room for 2 pairs of socks if needed...If I went any smaller, to accomidate calfs, the toe would pinch/not fit at all!
Great boots and great price. I ordered 1/2 size smaller as suggested and they fit perfectly. I recommend these boots!
I gave it 4 stars for fit, only because they run large. Leather up made it extremely easy to return and get my new size 8, instead of an 8.5- in a short amount of time. I love the boots, they are made very well- but I haven't gotten a chance to use them very much, but they are fantastic!
THIS IS MY SECOND PAIR OF HARNESS BOOTS, BLACK, FROM XELEMENT. I ORDERED A WHOLE SIZE DOWN FOR MYSELF AND I ORDERED A HALF SIZE DOWN IN THE MEN'S HARNESS BOOTS FOR MY HUSBAND. BEST BOOTS EVER AND I HOPE THEY ALWAYS CARRY THESE ONES HERE BECAUSE IF SO, THIS WILL BE THE ONLY PLACE I WILL PURCHASE THEM.
I have worn these boots one time for a 900 mile bike excursion. They are great at keeping feet warm, no issues there. Not very comfortable for walking in for an extended time, although biker boots are not made to walk in for long periods. They run very large! I ordered a half size smaller than I usually wear but could have gotten away with a full size smaller. I have extra room now for socks. Overall I really like them. Can't speak to durability as I just got them, but am happy so far.
I ordered these approx. 1 size small, based on other reviews. They fit well, other than a little loose in the heels, but I tend to have a more narrow heel. I am able to wear a heavy pair of socks for both warmth and comfort. These boots look great. I haven't ridden with them yet, but looking forward to it!
She loves them and that's the most important thing in this home. If Momma's happy...
Great boot..great price..quick delivery ...wear an 8 ordered an 8 ..fits perfectly ..good sturdy leather.. non slip sole .....even with a wide foot and there is enough room for warm socks without too much slippage with thin socks...was a bit nervous ordering online but these are just perfect ..wore them all day the last 2 days and no problems at all...looking at the brown boots, a vest and new jacket now ...so maybe the boots were a bad idea ..but I love them !
These boots are great, i have the same thing in a men's boot. I bought these for my fiance in a womens boot and she loves them. Thanks, Leatherup. Always is a pleasure. These fit well and are right on target with sizing.
I purchased these boots and did like most people said, ordered a half size down. They fit perfect! Not only that, they took no time at all to break in! I love them, I will def be purchasing a lot more from you!
Excellent product! I spent over 800 miles in the breeze this weekend and they are comfortable and offer great protection!
Great boots, fit just right, this is my second pair only because my dog ate my first pair.
I bought these for my son who just returned from a tour-of-duty in Iraq. He really likes them and he is looking forward to wearing them as he cruises on his Harley. Great looking and comfortable boot.
I placed the order and was not sure how the boot would be when I received them and put them on the fit was good and the look was great, real nice boot for the price can't wait to wear them on a ride.
Out of the box they fit and are very comfotable. These boots a very cool looking also. Can't wait to get in the wind for a few hundred miles. Oh quick shipping also.
Great Boots!. Heavy duty quality. I think they my run 1/2 big. But otherwise wonderful.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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