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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Love these boots! Very comfortable and fit well. Glad I went down 1/2 size--I think my usual 7 would have been a bit loose. Thanks again LeatherUp!
Just got my boots.. Ordered Monday, got today... Wow that was fast.. Took them out of the box, tried them on and all I can say is WOW!!! Awesome pair of boots and fit like a glove... Almost tooo pretty to wear riding. THe leather is soft and beautifull. I am glad I ordered a half size down...Now I just need to order the braown ones!!! These are some pretty awesome rockin goots!!!!
Retta
"Mighty Mouse"
Love these boots!!! I ordered a half size down and am super happy with the fit. Arrived quickly, great price, A
These boots are literally the best ever! I work in the service industry and wear them 5 nights a week. They not only hold up for almost 5 years between pairs (I am not on my 3rd) but are immediately comfortable and supportive for someone working an 8 hour shift. I get complements all the time and have turned at least a half dozen co-workers onto these amazing boots.
These boots are the bomb! I ordered a half size down and they fit perfectly!! Very comfortable to walk in. The price is fantastic!
Have a pair of River Road harness boots that are very comfortable & I wear all the time at work as well as riding. After 4 years, all that wear is starting to show, so started looking around at other harness boots because it was hard for me to justify $150 on another pair of RRs. Decided to try the Xelement Harness boots...just got my boots yesterday and they are very comfortable right out of the box. I did order a half size down after reading other reviews and they fit perfectly.
What I am REALLY pleased with is the sole/heel construction, which is more substantial than my RRs. The RR's have a "cutaway" heel, which has less surface area where it meets the road. The heels are also very noisy on hard surfaces, which is annoying. The heels on the Xelements are not cutaways, AND they are quiet; the sole is a bit thicker than the RR's, too. Look at the picture profile of the two harness boots and you'll see what I mean.
These boots don't have the zippers like the RR's, but I never used those anyway, used the bootstraps if I needed to pull them on. I still love my RR's and my Frye harness boots, they are old comfy friends, but the Xelements are fantastic and the price for what you get is fabulous!!
I meant to give these boots 5 stars in all the categories- I think I accidentally gave less than 5 in one or more categories, but didn't see an option to edit the ratings. I love these so much I ordered a second pair along with some other goodies from LeatherUp! So glad I found this website!
After reading the reviews, I ordered a size smaller and they fit perfectly. I have long feet and was concerned these were pull on. I've had absolutely no trouble getting them on or off, even with an old broken bone. They fit great from day one, no breaking these in...and you can't beat the price.
Listen to the reviews on size. I am usually a 7.5 and I ordered a half size down. Fits perfectly.
Returned the original order as they were too small. They were ordered because of the comments, but were too small. The boots apparently don't run big. Ordered the actual shoe size and they fit perfectly.
I read all the reviews prior to my purchase. Followed the recommendation to order a half size smaller. Worked out perfectly. Put the boots on and they fit right away no breaking in necessary. Wore them at motorcycle school and I'm very impressed. Can't wait to use them on my new ride. I recommend black socks!
Bought these for my wife. Great price, fast delivery, great quality....and she loves them. Bought a smaller size based on previous reviews and that worked out great.
I read the reviews. Sounded too good to be true. I work outside daily doing fairly heavy labor. I have a high arch and a wide foot (most ladies boots do not ft, must order boy's size 5). HOWEVER, I ordered my usual size. They looked nice out of the box.
Put on my usual "boot socks" and pulled on the boots. I couldn't believe it. The boots fit perfectly, no pinch or rub. Immediately went outside and burned brush all day. The next day, wore all day working on the tractor. It was like working in slippers.
The wear; TBD. Will update the review as required.
I recommend, for working outside and they certainly would look nice if I still rode.
Good boot, wish they weren't made in CHina.
I put a full review over on my site. Not sure if I can put it up here. Hopefully I can. We shall see if this stays. http://cruisncanada.com/?p=1308
Love these boots - they are simply amazing! Everything from the price, to the qualtity and durability to the service! Very comfortable for everyday use - and they keep my feet warm & dry!! I did have to exchange my normal size for 1/2 size smaller (I shoudl I have listened to the other reviewers) but even the exchange process was quick and easy.
Not true to size!!! Ordered size 8. Made in China and sized incorrectly. Tag says size 8 no way they are a size 9. Now I have to pay $18 to ship them back and the smaller size is out of stock. Will never buy from company again because a customer should not have to have return shipping on a pair of oversized rejects.
outstanding service the day i placed the order it shipped 2 hours latter i had them in two days! awesome fit and just the right amount of added height love how it has the tuff look to it im a tomboyish gal and wanted a unisex look then i found these and there perfect fit and look for me for everyday casual to the tuff biker chick look thanks perfect christmas gift to myself worth the splurge 110%
I bought my wife these boots in brown, she loved them so much and they were so comfortable that i had to get her the black ones so she would a pair to go with whatever she wore. We ride a lot and these are perfect.
SO I have to say I was so excited to order these boots and couldn't wait to get them in the mail! I had read down through the reviews and they had 5 stars all the way and one of the biggest compliments was the boots overall comfort. When I received the package I excitedly opened the box and pulled them out they look amazing! I love the overall look of the boot and the sole you can tell is going to stand up well to the road. However when I went to put the boot on I was EXTREMELY dissapointed. It was not comfortable at all! It was hard as a rock! I was sooo bummed! But my awesome boyfriend told me to try them on and walk around with them for a bit so I did. I found that I have to wear socks that go up past the top of the boot so my skin doesn't get irritated from the rubbing but they didn't feel as hard as I remembered. SO I decided to wear them to work the next day (Because they go great with a pair of jeans!!) I was very surprised to find that they really ARE comfortable! I haven't taken them off since I have worn them to work everyday! They are very comfortable! So even if you pull them out and try them on and are disappointed like i was. I urge you to wear them for a bit and see! I would buy again!
Wow! what value and extremely comfortable. I ordered size 8 (I'm an 8.5) and they fit perfectly. Usually buy Harley brand but I'm sick of the high prices so took a shot at these and I'm super happy. Ridden in them twice already and they are easy to shift in, which can be a problem with boots that are too soft in the toe area. Would buy again without any hesitation. Thanks!
Great Boot! Ordered a 9 1/2 true to size.. quality for the price..fast shipping..very comfortable ..
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members