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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Ben X.
Argentina
1 review
0 helpful votes
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Boots came in and look
October 10, 2019

Boots came in and look great. I tried them on and they feel pretty good. The only complaint would be they don't have mark resistant soles. Not too much of a biggie, when I wear out these I'll replace them with one. They appear to be well made. I look forward to lots of riding with them.

Date of experience: October 10, 2019
Deborah L.
Argentina
1 review
0 helpful votes
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These boots look great! I'm
October 10, 2019

These boots look great! I'm very happy with leatherup's fast shipping and superb products.

Date of experience: October 10, 2019
Peter J.
Argentina
1 review
0 helpful votes
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These boots are first class
October 10, 2019

These boots are first class boots at a reasonable price. I bought them for my son - the first pair he got from Harley Davidson and I paid over $200 for them. They lasted 2 years. These boots are the same quality as the ones I paid $200.00 for. Thank you Leatherup.com!!!

Date of experience: October 10, 2019
Ruth A.
Argentina
1 review
0 helpful votes
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AWESOME BOOT FIT REAL GOOD
October 10, 2019

AWESOME BOOT FIT REAL GOOD RIGHT OUT OF THE BOX A LITTLE SNUG ON SIDE OF FOOT I WISH THAT IT CAME IN A WIDE BUT NO BIG DEAL BUT STILL LOVE THE BOOTS GREAT JOB LEATHER UP

BOB FROM THORNTON CO

Date of experience: October 10, 2019
Alex Y.
Argentina
1 review
0 helpful votes
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I ordered this boot a
October 10, 2019

I ordered this boot a little large as that is how I order any foot wear. They came and fit great. These are very wide on top and easy to get on. My chaps actually are really tough to close around these but in the cold weather it makes for a great snug closure and the wind up your legs is an absolute NO ISSUE!!! Great boot so far but I have not had them for too long so I can't vouch for their longevity but it looks like they should hold up well.

Date of experience: October 10, 2019
Jennifer D.
Argentina
1 review
0 helpful votes
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great pair of boots. They
October 10, 2019

great pair of boots. They were comfortable right out of the box. I ordered my normal size and they fit good. will definately buy from here again. I ordered 7 items for my wife , my daughter and I. Everything fit , didn't have to return anything.

Date of experience: October 10, 2019
Patricia R.
Argentina
1 review
0 helpful votes
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I really like these boots.
October 10, 2019

I really like these boots. They look good and feel good. The soles are a good thick rubber with some good deep groves to help you keep your footing. Getting these boots on sale when I did was the icing on the cake.

Date of experience: October 10, 2019
Patricia N.
Argentina
1 review
0 helpful votes
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The boots took a while
October 10, 2019

The boots took a while to get to me, but I really like them. They were confortable right out of the box. Unfortunately, I received them a little too late for the riding season here in NY. I normally wear a size 10-11 depending on the shoe. I ordered these in a 10 and they're perfect. The only issue that I have is for some reason they pull down (almost off) my socks very quickly. I'm going to try a different material for these boots. Overall, I'm very happy with the boot and I think they are a good value for the money.

Date of experience: October 10, 2019
Charles R.
Argentina
1 review
0 helpful votes
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My husband is EXTREMELY picky
October 10, 2019

My husband is EXTREMELY picky and a stickler for quality-He loves these boots, comparable to Harley Davidson brand, the leather is heavy and the stlye is impressive. We ordered 1/2 size smaller than his reg. size and they fit comfortably with room for inserts or thick socks. Price was GREAT for the quality, shipping was fast and easily tracked. THANK YOU LEATHER UP for a great boot-we searched all over looking for the right pair and are pleased with what you provided!

Date of experience: October 10, 2019
Anthony F.
Argentina
1 review
0 helpful votes
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Though not my first choice
October 10, 2019

Though not my first choice of boots, was monitoring another pair for several weeks and came to conclusion you do not restock very readily, so took a chance on these. Luckily the eagle thing is covered by pant legs, that was my major dislike of this product. Other than that they fit well, general look is what I wanted.

Date of experience: October 10, 2019
Sarah M.
Argentina
1 review
0 helpful votes
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VERY FAST SHIPPING, EXCELLENT QUALITY,
October 10, 2019

VERY FAST SHIPPING, EXCELLENT QUALITY, BOOT'S FIT LIKE A GLOVE! WILL FOR SURE BUY FROM THIS COMPANY AGAIN IN THE NEAR FUTURE! DO YOURSELF A FAVOR AND BUY FROM A REAL BOOT COMPANY THAT KNOW'S HOW TO MAKE REAL BOOT'S! THANK YOU!

Date of experience: October 10, 2019
Patricia D.
Argentina
1 review
0 helpful votes
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Perfect fit, very easy to
October 10, 2019

Perfect fit, very easy to break in, looks great... We are very pleased!

Date of experience: October 10, 2019
Richard K.
Argentina
1 review
0 helpful votes
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These boots fit great! I
October 10, 2019

These boots fit great! I wear a size 10 and ordered a size 10 and they fit very well. I have high arches in my feet so I an insert in them and they make them fit a lot better. The heel was a bit loose, but with the insert it was not an issue. I did wear this walking around for 7 hours and it was comfortable, but for me the toes started to get cramped. The leather on these boots are EXCELLENT! Nice, soft leather, with a sturdy sole. Great buy! I have already bought these boots, gloves, a jacket, and riding pants. Will buy from leatherup.com again!

Date of experience: October 10, 2019
Stephen T.
Argentina
1 review
0 helpful votes
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good boots i ordered a
October 10, 2019

good boots i ordered a 1/2 size smaller just rite!

Date of experience: October 10, 2019
Sharon X.
Argentina
1 review
0 helpful votes
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Just got these boots today.It
October 10, 2019

Just got these boots today.It took about a week. I went to Wally world and measured to get a good estimate it showed almost a 9 and with boot socks it is a perfect fit.They look really good and brake in is easy. They were bought to fight the sand and salt on the roads they work well!!!!

Date of experience: October 10, 2019
Helen O.
Argentina
1 review
0 helpful votes
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These boots look great &
October 10, 2019

These boots look great & are well constructed. Nice rugged sole should provide good traction. I saw comments all over the board re: sizing with the majority stating they were on the large side...I ordered a 10 and they are snug. They seem to be a "narrow" size 10 so I hope they stretch in time. I may try buying a size 11 and give these to my brother who is usually a size 9-9 1/2. I do not buy "wide" shoes and think this just might be narrow by design. Overall, very pleased with the quality. I would buy 1/2 to 1 size larger than usual.

Date of experience: October 10, 2019
Carol Y.
Argentina
1 review
0 helpful votes
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First pair of boots I
October 10, 2019

First pair of boots I ever bought without trying on fit perfect to exact size Very impressive Quality Excellent boot all around Thank you

Date of experience: October 10, 2019
Alex S.
Argentina
1 review
0 helpful votes
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These boots look bad $#*!,
October 10, 2019

These boots look bad $#*!, feel bad $#*! and are bad $#*!. They are heavy duty and feel comfortable when wearing. I highly recommend these boots. You can't beat the quality for the price.

Date of experience: October 10, 2019
Mary W.
Argentina
1 review
0 helpful votes
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My husband rarely finds boots
October 10, 2019

My husband rarely finds boots wide enough to fit comfortably - and we were reluctant to order these online knowing they would most likely end up being sent back. I wasn't surprised when these arrived and they were a bit too snug but he liked the looks of them so much that he decided to give them a day or two to break in. Imagine his surprise to find them perfectly broke in, and conformed to his feet just right by the very next day! These boots are super comfortable, have great traction, and the buckle detail on them is awesome. He really wanted the pair sold on this site without the eagle stitching, but they were out of stock - and you don't see it once they are on anyway. LeatherUp is the best!

Date of experience: October 10, 2019
Elizabeth W.
Argentina
1 review
0 helpful votes
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Ordered these boots and received
October 10, 2019

Ordered these boots and received them in 7 cays (Calif to Minn). Size in length was good, but the width was tight (I have a somewhat wide foot). I brought them to a shoe repair shop and they stretched them for $2.00 and now they are very comfortable. Good looking boot and am very satisfied with them.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States