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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Deborah Q.
Argentina
1 review
0 helpful votes
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I was very suspicious about
October 10, 2019

I was very suspicious about the quality of this jacket when I saw the price. WOW, was I surprised. This is a very well made, high quality, heavy jacket. I am more than happy with it. Put it on for a 40 degree ride and was comfortable the entire day. I am 6' - 250lbs and have the 2XL. Fits perfectly. Told my friends of this website and they have had the same great experience.

Date of experience: October 10, 2019
Lisa E.
Argentina
1 review
0 helpful votes
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this is a great deal
October 10, 2019

this is a great deal but the leather lace was brittle and had to replace the first day and the neck clip is in the way most of the time

Date of experience: October 10, 2019
Margaret U.
Argentina
1 review
0 helpful votes
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Thanks leather up you saved
October 10, 2019

Thanks leather up you saved me lots of money.

best value for the bucks

Again Thanks

Date of experience: October 10, 2019
Dorothy S.
Argentina
1 review
0 helpful votes
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Far exceeded my expectations! Could
October 10, 2019

Far exceeded my expectations! Could not ask for a better jacket. Was worth every penny and then some. 5 ft 11 in and 180 lbs and the XL fit like a glove. I usually wear a LG. Could have used a little more room in the shoulders though. I would definetly buy this jacket all over again. Very cool jacket.

Date of experience: October 10, 2019
Ruth T.
Argentina
1 review
0 helpful votes
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I really like the jacket.
October 10, 2019

I really like the jacket. It's worth every penny I paid for it. I'll deal with these people again.................junglejim

Date of experience: October 10, 2019
Eric I.
Argentina
1 review
0 helpful votes
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Can't believe the quality of
October 10, 2019

Can't believe the quality of this jacket. Rode at 38 degrees for thirty minutes and never felt the cold. 5'8" 228lbs XXXL fit perfect.

Date of experience: October 10, 2019
Amy J.
Argentina
1 review
0 helpful votes
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Great buy. Heavier than I
October 10, 2019

Great buy. Heavier than I expected (good). Like the air vents for not-so-cold weather.

Date of experience: October 10, 2019
Dorothy W.
Argentina
1 review
0 helpful votes
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Found it to be very
October 10, 2019

Found it to be very good quality leather for the price. Zippers could be better quality but over all great value. Buy larger normally I take XL but like everyone else went larger and worked out well. Would and have recomended the site to friends.

Date of experience: October 10, 2019
Dave N.
Argentina
1 review
0 helpful votes
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I like how quick I
October 10, 2019

I like how quick I recieved my coat. I got it in 5 days. It's a nice jacket. The problem I had is I tried to call to talk to someone because I ordered the mens jacket for me and I wanted to see exactly how small the jackets did run. I never got an answer and all I got was a automated answer and I called during your regular hours.....I needed a HUMAN to talk to!

Date of experience: October 10, 2019
Christine B.
Argentina
1 review
0 helpful votes
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Great jacket at a great
October 10, 2019

Great jacket at a great price. A fantastic value I am the envy of all my friends.

Date of experience: October 10, 2019
Anthony J.
Argentina
1 review
0 helpful votes
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You simply cannot beat this
October 10, 2019

You simply cannot beat this jacket ... nice leather, good construction and a price that is unreal. Heavy leather and they run a shade small, but the XL fits my body ... 6'5" and 215 ... just right ... a bit snug, but the sleeves are perfect at about 36; I'll lose 6 or 7 pounds and the fit will be perfect. An XXL might be a bit too big. The removable liner should have snaps to hold/remove, but instead uses buttons/loops, which should have been rethought when designed. Otherwise, looks and is much nicer than the pics indicate.

Date of experience: October 10, 2019
Amy H.
Argentina
1 review
0 helpful votes
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Ordered chaps and a jacket.
October 10, 2019

Ordered chaps and a jacket. Great service and they arrived quickly. Jacket was a bit small so I returned it and requested an upgrade. It also arrived in a timely manner. Great quality for both items. Will order again.

CR

Weiser, ID

Date of experience: October 10, 2019
Charles B.
Argentina
1 review
0 helpful votes
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Great fit and heavy duty
October 10, 2019

Great fit and heavy duty leather, just like the add said. I'm 5'11" and 200 Lbs. Took everyone's advice and ordered a 2XL instead of XL. Glad I did. Now I just need the snow to melt so I can ride my bike!

Date of experience: October 10, 2019
Barbara O.
Argentina
1 review
0 helpful votes
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Exceeded expectations! Didn't expect such
October 10, 2019

Exceeded expectations! Didn't expect such a heavy, well-made jacket for this price. Now looking for a jacket for my wife. Thank you!

Date of experience: October 10, 2019
Jennifer L.
Argentina
1 review
0 helpful votes
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Nice jacket. Very comfortable. Fits
October 10, 2019

Nice jacket. Very comfortable. Fits awesome. Ordered from Canada, and even with the exchange rate & shipping it was still a fraction of the cost of what I'd have paid here. It came to $136 total, and I've seen jackets here of lesser quality & uglier then heck for $800 & more. I'm very impressed.

Date of experience: October 10, 2019
Bill R.
Argentina
1 review
0 helpful votes
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Jacket was well worth the
October 10, 2019

Jacket was well worth the price and leatherup is allways grate to buy from as I have goten 7-8 things and all have been grate. My jacket fites well but dose have some fales. but not to make me send it back.

Date of experience: October 10, 2019
Christine S.
Argentina
1 review
0 helpful votes
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Nice jacket, good quality leather,
October 10, 2019

Nice jacket, good quality leather, I will be back for more.

Date of experience: October 10, 2019
Charles M.
Argentina
1 review
0 helpful votes
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I love this jacket!!! The
October 10, 2019

I love this jacket!!! The fit is great and it just looks so good.Excellent quality and price .You just cant go wrong with this purchase.

Date of experience: October 10, 2019
Maria Q.
Argentina
1 review
0 helpful votes
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Great Jacket! Very comfortable and
October 10, 2019

Great Jacket! Very comfortable and well made. It's a steal. I highly recommend this jacket.

Date of experience: October 10, 2019
Tony R.
Argentina
1 review
0 helpful votes
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GREAT jacket for the price!
October 10, 2019

GREAT jacket for the price! Comfortable and protective! It is a perfect jacket for riding!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States