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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jim L.
Argentina
1 review
0 helpful votes
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I was grestly surprised by
October 10, 2019

I was grestly surprised by the quality of the jacket. This jacket fits like it was designed for me. You cant beat the price!!! You now have a customer for life. Thanks so much for your great product. Danny from Corsicana, Texas

Date of experience: October 10, 2019
Amy X.
Argentina
1 review
0 helpful votes
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This jacket is everything it's
October 10, 2019

This jacket is everything it's advertised to be. I was skeptical about ordering a leather jacket online but it turned out to be a great purchase. A friend also ordered a jacket from Leatherup and he is totally pleased. Thanks a lot!

Date of experience: October 10, 2019
Amanda P.
Argentina
1 review
0 helpful votes
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Now we are talking...This is
October 10, 2019

Now we are talking...This is the best value on any jacket we have seen. My husband loves it and it is heavy and warm. We showed it off at the last charity ride and some folks had paid over $300 for the same jacket.

Date of experience: October 10, 2019
Diane G.
Argentina
1 review
0 helpful votes
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Great jacket fits nice very
October 10, 2019

Great jacket fits nice very heavy leather with good protection definitely worth more than the price.

Date of experience: October 10, 2019
Susan S.
Argentina
1 review
0 helpful votes
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Nice jacket. My only complaints
October 10, 2019

Nice jacket. My only complaints are:

1. I ordered an XL and it's a bit snug. Wearable but snug.

2. One of the button loops on the removable liner basically came undone upon the first removal of the liner. It's been re-sewn but it was way too fragile.

Date of experience: October 10, 2019
Sarah X.
Argentina
1 review
0 helpful votes
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Extra Sharp looking jacket. Exceptional
October 10, 2019

Extra Sharp looking jacket. Exceptional quality and workmanship for the price. Even for 2X the amount this would be a great deal. Serves the purpose of extra warmth for cold weather riding. Turn around of order very quick. With all that I have seen, this will be the only place for our leather orders. Thanks!

Date of experience: October 10, 2019
Richard M.
Argentina
1 review
0 helpful votes
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what a great jacket, fit
October 10, 2019

what a great jacket, fit is good I cou;d of waisted alot more money and still not had the quality. I usally take an xl listen to the reviewa and ordered a XXL.

Date of experience: October 10, 2019
Rebecca K.
Argentina
1 review
0 helpful votes
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The Speedster Jacket I just
October 10, 2019

The Speedster Jacket I just bought is a better quality than I had anticipated. It arrived in about thee days from ordering online and I was wearing it on a ride that night. I have recommended LeatherUp to everyone I know.

Date of experience: October 10, 2019
Elizabeth K.
Argentina
1 review
0 helpful votes
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Great jacket! Inside finishing is
October 10, 2019

Great jacket! Inside finishing is not quite 5 star, but everything else is. Yes, this runs SMALL!!! I am an XL, and can wear about anything off the shelf XL, with no trouble. I ordered a 2X in this jacket, and it is still seriously snug with anything but a T shirt under it. Nice liner, great vents and pistol pockets on both sides, a real bonus for those needing extra "storage". Many complements since I started wearing it!

Date of experience: October 10, 2019
Eric W.
Argentina
1 review
0 helpful votes
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Jacket is very warm and
October 10, 2019

Jacket is very warm and looks great, according to my woman.

Date of experience: October 10, 2019
Lisa B.
Argentina
1 review
0 helpful votes
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I was pleasantly suprised with
October 10, 2019

I was pleasantly suprised with the quality. I was expecting some thin cheap made product with cheap construction. Wow was I suprised how heavy and well made, with thick leather, heavy duty zippers and snaps. I still can't believe what I got for the price.

Date of experience: October 10, 2019
Tom V.
Argentina
1 review
0 helpful votes
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The Jacket is even better
October 10, 2019

The Jacket is even better than I thought it would be fits me like a glove Thanks for such a great jacket Bob

Date of experience: October 10, 2019
Jason C.
Argentina
1 review
0 helpful votes
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great jacket vary happy well
October 10, 2019

great jacket vary happy well be buying more stuff in the future

Date of experience: October 10, 2019
Mike L.
Argentina
1 review
0 helpful votes
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It is a good jacket.
October 10, 2019

It is a good jacket. Very warm. Great price. I would buy it again.

Date of experience: October 10, 2019
William T.
Argentina
1 review
0 helpful votes
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Very nice jacket. Fits perfect.
October 10, 2019

Very nice jacket. Fits perfect. Can't beat the price. Will buy again from Leatherup

Date of experience: October 10, 2019
Elizabeth N.
Argentina
1 review
0 helpful votes
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Great jacket. Was a Christmas
October 10, 2019

Great jacket. Was a Christmas gift for my 15 year old son. He loved it! Quality is great for the price. Cost less than half the price of a similar jacket we saw at the mall. Thanks!

Date of experience: October 10, 2019
Diane M.
Argentina
1 review
0 helpful votes
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There is undoubtedly an element
October 10, 2019

There is undoubtedly an element of risk and doubt when purchasing a "Motorcycle Jacket" on-line especially at such a reasonable price. The wonderfully surprising fact is that the jacket was exactly as described and the quality superb. I highly recommend this "Classic" jacket as well as the convenient service from LeatherUp.com.

Date of experience: October 10, 2019
Joseph T.
Argentina
1 review
0 helpful votes
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Best jacket for the price
October 10, 2019

Best jacket for the price anywhere I have looked.I would buy again.

Date of experience: October 10, 2019
Andrew F.
Argentina
1 review
0 helpful votes
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I recieved the jacket today
October 10, 2019

I recieved the jacket today and ordered 4 days ago. Outstanding leather quality and heavier than I thought. I normally wear XL to XXL but decided with the 3XL and was really glad I did. I'm 6'2" and weigh 245. A great buy!

Date of experience: October 10, 2019
William S.
Argentina
1 review
0 helpful votes
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I bought this for my
October 10, 2019

I bought this for my boyfriend as a Christmas present and he was thrilled. I was very surprised at the quality of the leather and the weight. It's a heavy jacket and I was very impressed. I especially like the liner and the vents. It's in the teens right now in Missouri and its wearable, and overall I think it's a much better quality jacket than any found in stores near us.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States