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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Brenda K.
Argentina
1 review
0 helpful votes
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great jacket my brother bought
October 10, 2019

great jacket my brother bought one similar at a store in town for 265 almost exact same jacket buy this!

Date of experience: October 10, 2019
Linda X.
Argentina
1 review
0 helpful votes
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My leather jacket by Xelement
October 10, 2019

My leather jacket by Xelement has a soft supple feel to it & made very well. It has some many nice features to it like the side laceup & the vents. I also like the extra padding in the lower back. I now I will enjoy it for many years. Thank you.

Date of experience: October 10, 2019
Amy H.
Argentina
1 review
0 helpful votes
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Great jacket. Fits good, very
October 10, 2019

Great jacket. Fits good, very comfortable.Fast service, Great price First time I every shopped online so I was a little apprehensive now I well buy more from leather.com in the future

Date of experience: October 10, 2019
Andrew Q.
Argentina
1 review
0 helpful votes
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Way cool jacket, actually as
October 10, 2019

Way cool jacket, actually as good as everyones review says. Well worth the money. And delivered Fed Ex fast, THANKS!!

Date of experience: October 10, 2019
Paul T.
Argentina
1 review
0 helpful votes
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Great jacket. Heavy, but soft
October 10, 2019

Great jacket. Heavy, but soft leather. Well made, Great all weather jacket.

Not my first purchase, and although the fit sometimes is not right on, LU's return/exchange policy and customer service are tops, so no problems there.

Can't beat price, quality and service here. Always recommend LeatherUp to friends and strangers alike. Next will be another pair of chaps.

Date of experience: October 10, 2019
Dorothy E.
Argentina
1 review
0 helpful votes
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A very good top of
October 10, 2019

A very good top of the line bike jacket. I would wear it out any where it looks that good. Was shipped very quicklyand the price was great.

Date of experience: October 10, 2019
Anna E.
Argentina
1 review
0 helpful votes
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This is a good leather
October 10, 2019

This is a good leather jacket for the price. I like how it feel and look.

Date of experience: October 10, 2019
Frank U.
Argentina
1 review
0 helpful votes
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Great jacket. this is for
October 10, 2019

Great jacket. this is for sure a steal!! Im 5'11 195lbs. and ordered a 2xl.. great for me in the north west because i can wear heavy sweatshirts under and its still comfortable.. xl wouldve fit fine as well.

Date of experience: October 10, 2019
Angela Y.
Argentina
1 review
0 helpful votes
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Excellent jacket for the price.
October 10, 2019

Excellent jacket for the price. Nice soft leather, fits like a glove! Can't wait to try it out in the cold weather.

Date of experience: October 10, 2019
Daniel J.
Argentina
1 review
0 helpful votes
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Very sturdy and comfortable jacket.
October 10, 2019

Very sturdy and comfortable jacket. I purchased a large as everyone recommended (I'm 6'1"/190lbs) and it fits nearly perfectly.

Date of experience: October 10, 2019
Kevin O.
Argentina
1 review
0 helpful votes
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Absolutely phenomenal. The shoulders and
October 10, 2019

Absolutely phenomenal. The shoulders and elbows have a light foam padding in them and the vents are properly positioned. I'm 5' 11" 190lbs, 32" waist with 44" shoulders, ordered the XL and it fits great, very comfortable. Received with only 2 days shipping from their warehouse to south-central WI (Madison area) I purchased basic chaps from leather-up a few weeks ago, now I have a matching jacket!

The jacket is buffalo hide, very sturdy, zipper does not seam to be flimsy. Jacket feels great, more than should be expected for only $98 (after shipping)

Date of experience: October 10, 2019
Virginia H.
Argentina
1 review
0 helpful votes
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REALLY NICE JACKET, I SHOULD
October 10, 2019

REALLY NICE JACKET, I SHOULD HAVE ORDERED 2XL INSTEAD WHICH WOULD HAVE BEEN JUST RIGHT AS I NORMALLY WEAR XL IN NON LEATHER JACKET,I NOW HAVE INCENTIVE TO LOSE SOME MORE WEIGHT.JACKET IS REALLY NICE, I DIDN'T WANT TO SEND BACK TO EXCHANGE BECAUSE I LIKED IT SO WELL.

Date of experience: October 10, 2019
Michael Q.
Argentina
1 review
0 helpful votes
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When I opened the box
October 10, 2019

When I opened the box and looked this jacket over I said wow. Great jacket for a very nice price. The delivery was promt. I am 5''9" 190# I gat an XL. The fit is a little snug but if I went to a XXL I think it would have been to big. Besides I think a bike jacket should fit closely. Again Wow!

Date of experience: October 10, 2019
Virginia O.
Argentina
1 review
0 helpful votes
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I ordered my husband this
October 10, 2019

I ordered my husband this jacket for his 50th birthday. He wears a 2X shirt, so I ordered a 3X jacket. Although it fit him, it was snug. I sent the 3x back and ordered a 4X. He absolutely loves it! He can't wait to wear it. His birthday is in June, so not able to wear it until around Nov. We are in South GA. The return was handled very well. We were very pleased with Leatherup.com. Keep up the good work guys!

Date of experience: October 10, 2019
Nancy M.
Argentina
1 review
0 helpful votes
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Very nice quality for $90,
October 10, 2019

Very nice quality for $90, quick quick delivery. Would definitely recommend! I am 5'10, 165 lbs, fairly trim, and typically wear a large. Based on reviews I went with an XL -- it fits fine, but a Large would have probably been been a better choice for me.

Date of experience: October 10, 2019
Bill B.
Argentina
1 review
0 helpful votes
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WOW!!! Couldn't buy this jacket
October 10, 2019

WOW!!! Couldn't buy this jacket anywhere else for this price. It looks great, is high quality, and has all the features I wanted. Thanks Leatherup.

Date of experience: October 10, 2019
Kevin T.
Argentina
1 review
0 helpful votes
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Good, thick jacket. Heavy enough
October 10, 2019

Good, thick jacket. Heavy enough to handle 55-60 degree riding with no windshield. Ventilation zippers are great for the ride back after it has warmed up for the day. I am 6' 225 lbs with a little gut, and the XL fit snug in the midsection. I traded for XXL which was long in sleeves and body. Should have stuck with XL. LeatherUp has fast shipping, quality products, and excellent customer service.

Date of experience: October 10, 2019
Steven M.
Argentina
1 review
0 helpful votes
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This is one of the
October 10, 2019

This is one of the best jackets I have ever purchased. The quality is beyond my expectations, I have been wearing this jacket during the cool mornings and the hot afternoons while riding my bike and have been comfortable at all times. I am very happy with LeatherUp.com and will be buying more stuff.

Date of experience: October 10, 2019
Barbara P.
Argentina
1 review
0 helpful votes
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Great quality leather jacket! It
October 10, 2019

Great quality leather jacket! It is everything it says it is and more. The jackets are so good i ordered another one of another style. Fast delivery, smooth transaction. I recommend Leatherup jackets to all my friends.

Date of experience: October 10, 2019
William R.
Argentina
1 review
0 helpful votes
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Great, high quality jacket. Shipping
October 10, 2019

Great, high quality jacket. Shipping was extremely quick. Heck of a deal all around.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States