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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Kathleen I.
Argentina
1 review
0 helpful votes
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great chaps,good thick leather. LeatherUp
October 10, 2019

great chaps,good thick leather. LeatherUp is good quality merchandise. I will buy

more gear from LeatherUp again.

Date of experience: October 10, 2019
Scott U.
Argentina
1 review
0 helpful votes
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Leather and construction very good.
October 10, 2019

Leather and construction very good. Buckle is cheesy at best.

Date of experience: October 10, 2019
William Z.
Argentina
1 review
0 helpful votes
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very nice, good leather and
October 10, 2019

very nice, good leather and I will order from you again

Date of experience: October 10, 2019
Margaret P.
Argentina
1 review
0 helpful votes
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Great chaps. Super comfortable and
October 10, 2019

Great chaps. Super comfortable and outstanding quality. Leatherup is the best price on the market

Date of experience: October 10, 2019
Anna B.
Argentina
1 review
0 helpful votes
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Very happy with the chaps
October 10, 2019

Very happy with the chaps I ordered, fit is excelent, along with the coat for my wife and one for me, we're out fitted for less than at the dealership for one coat. Heavy duty quality. Thanks.

Date of experience: October 10, 2019
Pamela M.
Argentina
1 review
0 helpful votes
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Great chaps for the money.
October 10, 2019

Great chaps for the money. Plenty of length to grow into! Rugged construction.

Date of experience: October 10, 2019
David S.
Argentina
1 review
0 helpful votes
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great product, very happy with
October 10, 2019

great product, very happy with this. one improvement would be to have a loop & pocket on both sides

Date of experience: October 10, 2019
Sarah F.
Argentina
1 review
0 helpful votes
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For $69.95 I don't know
October 10, 2019

For $69.95 I don't know how you could beat them. Heavier than some I looked at locally for much less. I wear 34" levis and order 34" chaps and they fit fine........Good value!!

Date of experience: October 10, 2019
Amanda E.
Argentina
1 review
0 helpful votes
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This isa an outstanding pair
October 10, 2019

This isa an outstanding pair of chaps for the money, Just went on a current bike ralley & all who asked about the clothes were at envy of the price. This is not only the best deal I found but also an outstanding company to deal with, no hidden cost, great customer service & delivered right on time just as they claimed. This is how a company should be ran!!!!! Great Job to all

Date of experience: October 10, 2019
Chris Q.
Argentina
1 review
0 helpful votes
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Excellent quality. Haven't worn them
October 10, 2019

Excellent quality. Haven't worn them on the bike yet, but after trimming about 6 inches off the legs, they fit great

Date of experience: October 10, 2019
Cynthia D.
Argentina
1 review
0 helpful votes
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The quality of the leather
October 10, 2019

The quality of the leather is great and overall the chaps are the best. The one small complaint is the buckle couldn't be any cheaper. I am a little concerned about the dual comfort zipper system in that it is very close to rubbing the leather seat of my motorcycle. (I think it should have been covered with a leather flap just like the zipper down the legs.)

Date of experience: October 10, 2019
Jim Z.
Argentina
1 review
0 helpful votes
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I bought these for the
October 10, 2019

I bought these for the upcoming fall and they are excellent. First day I wore them it was 37 degrees and they kept me nice and warm. They run a tad bit long and if you workout, they may be a bit snug on your thighs. I will be a repeat customer.

Date of experience: October 10, 2019
Karen O.
Argentina
1 review
0 helpful votes
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Great chaps. Didn't know what
October 10, 2019

Great chaps. Didn't know what to expect for that price, however, I was very surprised by the quality and fit. Great pair of chaps

Date of experience: October 10, 2019
Nick H.
Argentina
1 review
0 helpful votes
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I bought these chaps about
October 10, 2019

I bought these chaps about two months ago and am extremely impressed with the quality and fit. The best money I've spent in a very long time

Date of experience: October 10, 2019
Diane P.
Argentina
1 review
0 helpful votes
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Great for the money, seem
October 10, 2019

Great for the money, seem to be just as good as the ones that cost $125.00 at the bike dealership.

Date of experience: October 10, 2019
Charles O.
Argentina
1 review
0 helpful votes
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A lot heaver than they
October 10, 2019

A lot heaver than they look, good protection. I am pleased with the zipper on the upper leg to get a great fit, and confortable with the elastic. Trim the legs as needed and you have a tailored fit. Used on cold mornings to keep legs warm did an outstanding job. Leather up has done it again.

Date of experience: October 10, 2019
Mike W.
Argentina
1 review
0 helpful votes
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Bought these for my friend
October 10, 2019

Bought these for my friend right before a 2000 mile trip, went from Orem, Utah, through Yosemite, over to Monterey, then rode around and saw the area, then came back home via Vegas. He'd never worn chaps before, and says that they absolutely saved his butt when it got cold. Kept the cold and wind out. The extra elastic and the zipper closures made for a perfect fit and came in handy after hours of riding. Chaps were completely comfortable, thick durable leather, and did exactly what they were supposed to. Perfect gift for my friend. :)

Date of experience: October 10, 2019
Ruth S.
Argentina
1 review
0 helpful votes
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Awesome item for the price.
October 10, 2019

Awesome item for the price. My whole family owns a pair of these now. Don't think you will find a better pair for this price!!!

Date of experience: October 10, 2019
Ben O.
Argentina
1 review
0 helpful votes
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Good Chaps , leather is
October 10, 2019

Good Chaps , leather is nice the Buckle though is a bit weak for the chaps , but over all not bad, great price.

Date of experience: October 10, 2019
Nicole E.
Argentina
1 review
0 helpful votes
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My first purchase of chaps,
October 10, 2019

My first purchase of chaps, and thanks to others reviews, it was a good purchase!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States