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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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George I.
Argentina
1 review
0 helpful votes
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Love them. I'm a big
October 10, 2019

Love them. I'm a big boy and they fit great and look even better.

Date of experience: October 10, 2019
Eric S.
Argentina
1 review
0 helpful votes
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These chaps saved my ride.
October 10, 2019

These chaps saved my ride. As it happens so many time the weather man was wrong......bad wrong. Just completed a run through the Smokey Mountains and it was cold.

They were comfortable to wear and keep me very warm for the entire trip. I have not problem recommending these.

Don from Louisisana

Date of experience: October 10, 2019
Peter L.
Argentina
1 review
0 helpful votes
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Great pair of chaps except
October 10, 2019

Great pair of chaps except for the belt,the pen slides sideways through the buckle.Will be buying another pair from a different store,Leatherup should have known this would be a problem with it's customers but chooses to sell the product anyway.

Mac,

Date of experience: October 10, 2019
Diane R.
Argentina
1 review
0 helpful votes
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I bought these chaps as
October 10, 2019

I bought these chaps as I thought they would be a comfortable fit and I couldn't be happier with the quality and the fit. I have ordered several things from Leatherup so far and I will continue to order from them as their service is wonderful and so are their prices. I've ridden in 30 degree weather and these chaps have kept me warm and comfortable.

Date of experience: October 10, 2019
Chris J.
Argentina
1 review
0 helpful votes
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What a great deal. Quality
October 10, 2019

What a great deal. Quality matches and surpasses the quality of other chaps with a name brand motorcycle brand on it.

Thanks,

B.Wray

Date of experience: October 10, 2019
James A.
Argentina
1 review
0 helpful votes
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for the price I paid
October 10, 2019

for the price I paid I am very happy with the overall quality of the chaps, I actually wish they had an option of not having a zipper in the back of leg as I am slender and don't like the look but if I had a little more heft to my legs the ability to make an adjustment to give my leg more room would be great also wish they had a second belt loop to hold in the extra belt material when tightned A

Date of experience: October 10, 2019
Michelle E.
Argentina
1 review
0 helpful votes
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Pants are exactly as described.
October 10, 2019

Pants are exactly as described. VERY comfortable and quality leather. The belt is a little on the flimsy side but overall construction is solid. These pants make riding in low temps (30's) easy. Arrived in days - true LeatherUp fashion. You guys rock!!!

Delta from Manassas, VA

Date of experience: October 10, 2019
Stephen T.
Argentina
1 review
0 helpful votes
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My boyfriend loves them. They
October 10, 2019

My boyfriend loves them. They are soft and comfortable. They are also designed to be cut to length and hemmed.

Date of experience: October 10, 2019
David G.
Argentina
1 review
0 helpful votes
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I love the chaps they
October 10, 2019

I love the chaps they fit great and are very comfortable to wear, tried them out the day I recieved them it was 29 degrees along with the xelement jacket I recieved, jumped on the bike and went for a ride I would truely recomend these to anyone that is contemplating buying chaps, so I will be returning as a customer because you cannot beat the price or the product.

Date of experience: October 10, 2019
Andrew F.
Argentina
1 review
0 helpful votes
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Great Chaps. I am 6'
October 10, 2019

Great Chaps. I am 6' 190lbs. Wear 34 pants, but I ordered 36 because I have big Thighs from bicycling. Fit great everywhere. Can't believe the quality for the price.

Date of experience: October 10, 2019
Adam V.
Argentina
1 review
0 helpful votes
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Better than expected. Perfect fit,
October 10, 2019

Better than expected. Perfect fit, a little trimming but, that should be no problem. Excellent pricing. Will/have buy here again!!

Date of experience: October 10, 2019
Susan T.
Argentina
1 review
0 helpful votes
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Having never used leather chaps
October 10, 2019

Having never used leather chaps or a leather jacket in all my years of motorcycling until this year i never realized how warm they were. These chaps are just about the best thing to staying warm in cooler wheather. And you,ll never beat Leatherup prices Mike Bedford,In

Date of experience: October 10, 2019
Nancy Q.
Argentina
1 review
0 helpful votes
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Would be 5 stars, but
October 10, 2019

Would be 5 stars, but the belt buckle prong is too thin and will not stay against the frame. The prong needs to be thicker/stronger. Otherwise, perfect fit and great quality of the chaps themselves.

Date of experience: October 10, 2019
Margaret V.
Argentina
1 review
0 helpful votes
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Fantastic chaps at a great
October 10, 2019

Fantastic chaps at a great price. Nothing out there even comes close.

Date of experience: October 10, 2019
Tom J.
Argentina
1 review
0 helpful votes
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Bought these for my boyfriend,
October 10, 2019

Bought these for my boyfriend, they fit perfect. Measure your thigh and u cannot go wrong, had to cut them off but was no problem. They look awesome on him :)

Date of experience: October 10, 2019
Peter P.
Argentina
1 review
0 helpful votes
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These have a nice fit
October 10, 2019

These have a nice fit and are pretty comfortable. At first I thought they were too long but as I rode I found them just right. The only thing that I was not too happy about is the buckle. It could be a little beefier other than that everything it great. Bill B Suffolk, Va.

Date of experience: October 10, 2019
Pamela Q.
Argentina
1 review
0 helpful votes
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These chaps are really comfortable
October 10, 2019

These chaps are really comfortable and keep you warm in the coldest temps. Worm them on a ride in the low 30's and had no problem. They are very soft and fit great. I like that they were plenty long when you get them, just use some sharp scissors to cut hem to the length you need. Leatherup.com has once again delivered a great product and great customer service.

Date of experience: October 10, 2019
James W.
Argentina
1 review
0 helpful votes
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Order these for my wife
October 10, 2019

Order these for my wife as very happy with the chaps previously ordered. These are great looking, fitting, and affordable chaps. I would highly recommend.

Date of experience: October 10, 2019
Amy H.
Argentina
1 review
0 helpful votes
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Excellent value for the price.
October 10, 2019

Excellent value for the price. My only critique would be for a more substancial belt buckle.

Date of experience: October 10, 2019
Nancy K.
Argentina
1 review
0 helpful votes
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I ride every day. These
October 10, 2019

I ride every day. These are GREAT Chaps EXCEPT the belt buckle. It's too small and cheap. I replaced the buckle, and now they are perfect. Much better qualaity than I expected and well worth the money.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States