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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jessica Q.
Argentina
1 review
0 helpful votes
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This Jacket absolutely the best
October 10, 2019

This Jacket absolutely the best value out there at any price. I've looked high and low for a good quality jacket at a resonable price and this is it. It is totally wind proof and is well vented front and back. I love the padded back panel and the adjustable mid section. The construction is excellent. Baring that I done get any bigger this will be the last Jacket I will have to buy.

Date of experience: October 10, 2019
Jack W.
Argentina
1 review
0 helpful votes
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Great jacket. Couldn't believe the
October 10, 2019

Great jacket. Couldn't believe the price, it's warm and it goes good when I'm riding my Honda scooter to work.

Date of experience: October 10, 2019
David C.
Argentina
1 review
0 helpful votes
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Quality warm jacket, accurately depicted,
October 10, 2019

Quality warm jacket, accurately depicted, incredable price. We are now looking for a ladies jacket from Leatherup.com

Date of experience: October 10, 2019
Patricia R.
Argentina
1 review
0 helpful votes
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WOW, Of my three leather
October 10, 2019

WOW, Of my three leather jackets this one is the nicest. It fits perfectly. I was surprized by the weight and thickness of the jacket, it is truely worth the price and more. Needless to say I am very happy with my purchase. THANKS Leatherup!

Date of experience: October 10, 2019
James G.
Argentina
1 review
0 helpful votes
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I wasn't really sure what
October 10, 2019

I wasn't really sure what I'd be getting for the price, but this jacket is great! I've ridden in 80* weather with it & not roasted & down to 50* weather & not been cold. I ordered a 2XL thinking it would be big enough for me, but I ended up needing a 3XL because I want to be able to have a sweatshirt or fleece underneath for the 20* weather. Great jacket for the price!

Date of experience: October 10, 2019
Diane I.
Argentina
1 review
0 helpful votes
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JACKET WAS MUCH HIGHER QUALITY
October 10, 2019

JACKET WAS MUCH HIGHER QUALITY THAN EXPECTED. CUSTOMER SERVICE WAS VERY HELPFUL. WILL BUY FROM AGAIN.

Date of experience: October 10, 2019
Lisa Z.
Argentina
1 review
0 helpful votes
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This jacket is awesome. It
October 10, 2019

This jacket is awesome. It is heavy, reinforced and warm! It looks great too! I have had jackets that I paid 3 times the price that weren't as good.

Date of experience: October 10, 2019
Kathleen E.
Argentina
1 review
0 helpful votes
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excellent buy, compares to jackets
October 10, 2019

excellent buy, compares to jackets I've seen over $200.00

Date of experience: October 10, 2019
Peter B.
Argentina
1 review
0 helpful votes
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Great Jacket, fits like a
October 10, 2019

Great Jacket, fits like a glove and great for any weather. Zip vents work great.

Date of experience: October 10, 2019
Kimberly D.
Argentina
1 review
0 helpful votes
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Great jacket. I worried about
October 10, 2019

Great jacket. I worried about quality because the price is so low. I like my jackets to be fairly form fitting for good style, and this jacket has a better fit than the $200-300 leather jackets I wore before I started riding. Xelement will be the first place I look from now on.

Date of experience: October 10, 2019
Jim E.
Argentina
1 review
0 helpful votes
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What a great jacket. It
October 10, 2019

What a great jacket. It does fit to form (I'm 6'1" 170lbs 40" chest) I ordered the large and it is just comfortable. It is very heavy not that lightweight skimpy leather. The zip-out lining is not some light material it is heavy and useful in the colder weather. (BRING ON THE SNOW) I highly recommend not only the jacket but lleatherup. They treated me very well throughout the process will definetly buy here again

Date of experience: October 10, 2019
Mary O.
Argentina
1 review
0 helpful votes
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This jacket replaced one that
October 10, 2019

This jacket replaced one that I had worn for years, and I have to say I am very impressed with the fit ,the comfort,and the look of this jacket, no more collar digging in my neck , what a value, would buy again thanks LeatherUp

Date of experience: October 10, 2019
Robert N.
Argentina
1 review
0 helpful votes
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Great jacket, at a great
October 10, 2019

Great jacket, at a great price. I love it, and the zip out liner works very easily.......sometimes they are more of a hassle than they are worth. Would highly recommend this jacket to others.

Date of experience: October 10, 2019
George M.
Argentina
1 review
0 helpful votes
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I compared my/this jacket to
October 10, 2019

I compared my/this jacket to a friend's who paid $450 for his... same quality leather... same quality zippers and buttons... I think I scored with this jacket, yet I'm chagrin that my friend basically paid $360 too much.

Date of experience: October 10, 2019
Jennifer T.
Argentina
1 review
0 helpful votes
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A wonderful jacket. With the
October 10, 2019

A wonderful jacket. With the liner removed and vents opened, its just right on cool but not cold evenings

Date of experience: October 10, 2019
Tom E.
Argentina
1 review
0 helpful votes
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Excellent jacket for the money!
October 10, 2019

Excellent jacket for the money! So good I just placed an order for ANOTHER one and a pair of gloves too. Do as they say and order a sive or two big as they DO RUN SMALL

Date of experience: October 10, 2019
Jeff Z.
Argentina
1 review
0 helpful votes
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I got this for my
October 10, 2019

I got this for my husband and it's a steal for the price, but I really don't like the zipper on the lining. I have a feeling that will be the first thing to go. I also think the snap at the neck is ugly. Overall, it's a great jacket though. I'd definitely buy it again.

Date of experience: October 10, 2019
Michael V.
Argentina
1 review
0 helpful votes
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This Jacket is awsome I
October 10, 2019

This Jacket is awsome I look it that price was great the quality is on point I will be buying more stuff see ya'll soon

Date of experience: October 10, 2019
Barbara W.
Argentina
1 review
0 helpful votes
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Good quality jacket. I normally
October 10, 2019

Good quality jacket. I normally wear a 3XL jacket, I ordered a 4Xl and it was way to small, I sent it back and ordered a 5Xl which still fits a little snug, but wears ok. Shipping the jacket back cost more than I thnk it should have. I priced a similar jacket at different cycle shops and it cost twice as much as the one I ordered.

Date of experience: October 10, 2019
Sharon N.
Argentina
1 review
0 helpful votes
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Got my jacket today and
October 10, 2019

Got my jacket today and in time for Christmas I might ad. Very well made sturdy, good zippers. quality leather great price...Im happy

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States