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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Vest looks great and love all of the pockets; however, I'm 5'10'' and I ordered an XL because everyone said they run small and everything fits great except it's like a mid-drift top. They definitely should consider making women's vests in tall options.
I totally love this vest, I have purchased two of them and always tell others to go to this site
Awesome vest!! Price, leather quality, and fits my wife great accents her figure and was able to adjust using laces on side. Good purchase
I normally wear a medium, but bought a large so I can wear it over heavy clothes for winter. The fit is perfect, and I love, love, love it! I hate cold weather, but can't wait to wear it. The material is wonderful, and I love all the pockets. Thank you for a great product.
Amazing vest! Great thick quality! I listened to past customers and ordered XL, im 5'1 and a 36B but read about needing that extra room..i love it and already ordered my leather jacket!! Highly recommend XELEMENT products.
Awesome item. Have the same vest in denim, but after losing a bunch of weight, had to get a new one. Since the denim is no longer available, waited months for this item to be back in stock. So glad I did, as it is PERFECT! Since I don't carry a purse, the pockets are essential. My only mistake is not taking into consideration that smallerr vest also means smaller poickets, so some re-thinking what I carry is in order. Thanks, LeatherUP.com, you NEVER disappoint me!
Some girlfriends and I have just started a female-only riding group in our state and were looking for some matching vests to get the "gang" going... we found a few through Leather Up we liked, but went with this one in the end... and it did not disappoint! Following on from the reviews we read, this vest is TOP quality and definitely value-for-money (nothing compares to it from any other online retailer). Loads of fun pockets and it feels and smells amaaaaaaaaaaazing.
We followed suggestions from others and ordered sizes 1-2 bigger than we normally wear. They all fit perfectly! I usually wear a medium on my upper body, but ordered the XL to be on the safe side. I was a little nervous about this and considered the large, but am glad I went for the XL. It's still a little big for me (even with the side ties pulled in tight), but if I wear a hoodie or similar underneath, it will be PERFECT.
Great for sewing on patches as well. Another fabulous product from Leather Up!
Very nice quality and fits perfect. Love all the pockets. Will shop here in the future for my riding needs.
Vest looks and feels great. The size chart is spot on and all the pockets are a must. Even though it's not advertised as one, two pockets are large enough to be gun pockets. Love this vest!
Great value, fit, lots of good size pockets. I measured my GF prior to ordering, fit is perfect. Quality vest, this is the 2nd vest I've ordered and they both are great.
I love my vest, best overall for quality and looks.
It was difficult finding a vest for my wife. Your sizing chart was tremendous in terms of getting the best fit. Qality i svery good and should hold up on the back of my motorcycle.
I ordered this jacket because it was the only brown one I could find. Why is everything black, black and more black. When I got it I did not like how dark brown it was - almost black. Leather was somewhat stiff but I suppose softens with wear. I was really on fence between L and XL and went with XL which was a good move based on how it fit. It fit excellent . . . however was a little snug around the breast area. One thing I LOVED about this jacket was the little side zippers . . . so you can unzip for comfort while riding !! Opens it up a bit and I've never seen that before. Jacket also had several air vents you could unzip. I guess I realized I don't like armour jackets. If I rode more than I do I would get the armour, but I ride only occasionally.
Overall this is a fabulous vest, only drawback is my size. If only the leather ties on the sides where about foot long!
I am a large breasted woman. Finding a jacket that fit was difficult at best. This jacket fits perfectly. It looks great and kept me very warm. I love this jacket and the price was very good. I whole heartedly recommend this product. If you ride even rarely armour is necessary. I am a nurse seen to much damage done to people not attired properly..Safety first. This jacket does that and looks cool. thanks
I have never owned a leather jacket before, but since I started riding with my boyfriend, I thought it's time to get my own.
I love the fit. I got a M and it fits just fine. The zippers are awesome and I love the color. All I have to do it break it in and enjoy. :)
LOVE the jacket -- it is VERY dark brown (almost black) but I like the hint of earthiness in it. Ventilation is awesome because of how customizable the jacket is (You can remove the inner fleece layer during summer months and there are zippers EVERYWHERE - front, sleeves - where you can unzip them for coolness). Armor makes me feel confident and protected and the jacket looks badass. My ONLY complaint: my VERY FIRST TIME putting on the jacket and going out on a ride, the zipper broke. Literally. I've had to create a makeshift zipper using a bobbie pin. I'd be very pleased if I could have a new zipper mailed to me :) Otherwise, awesome jacket, can't beat the looks and quality for the price!
Purchased for my wife, who is a new rider. She loves the look and style of the jacket, and it appears to have a good, rugged build quality that looks like it will last a long time. Only downside so far has been the zipper, which has been difficult at times to get working correctly. Other than that, this jacket is an excellent value.
I really wanted to love this jacket. The color and vintage details was exactly what I was looking for, however the fit was off. I ordered a L (34D, 5'5, 138 lbs) thinking that I would be able to layer a hoodie underneath for fall rides. The jacket completely swallowed me. I considered exchanging it for a medium, however the jacket is too boxy for my tastes.
As other reviewers stated, the jacket is more black than brown and the leather upon opening is slightly stiff. However you can't beat the price point.
Am new to bike riding, so I had a hard time choosing a jacket.I was very pleased with the choice I made.Jacket a little heavy but fit very well,not as hot as I thought it would be, plenty of vents.Received merchandise in a very timely manner. Very pleased
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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