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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Melissa S.
Argentina
1 review
0 helpful votes
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Better quality and less expensive
October 10, 2019

Better quality and less expensive that the one's I found in retail stores. It looks great and fits perfect.

Date of experience: October 10, 2019
David V.
Argentina
1 review
0 helpful votes
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love this jacket have a
October 10, 2019

love this jacket have a hard time taking it off thanks leatherup will be ordering all my leather goods from you's

Date of experience: October 10, 2019
Virginia G.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my husband 1 week before Christmas. It arrived before Christmas and was his favorite gift. The quality is great and the price is amazing. I will be a leather-up customer for a long time.

Date of experience: October 10, 2019
Bill Q.
Argentina
1 review
0 helpful votes
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I gave this jacket to
October 10, 2019

I gave this jacket to my husband for Christmas and he loves it! He is a slim 40 and the medium fit him perfectly. The quality is better than any jacket he has seen in the Harley shops. Thanks for a wonderful product.

Date of experience: October 10, 2019
Karen O.
Argentina
1 review
0 helpful votes
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best buy you can get....
October 10, 2019

best buy you can get.... forget the 5 rating, this jacket is a 10....

Date of experience: October 10, 2019
Robert T.
Argentina
1 review
0 helpful votes
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great jacket for the money
October 10, 2019

great jacket for the money ! priced similar jackets at several mc shops for around 200.00. I'm 5'8" 200 lbs XL fit me snug but I wanted a form fit. You can't go wrong with the price or quality. Tom Sing , Goldsboro,nc

Date of experience: October 10, 2019
James Q.
Argentina
1 review
0 helpful votes
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My new jacket fits great.
October 10, 2019

My new jacket fits great. It's both padded and flexible in the right places. The quality of the leather and the hardware are amazing considering the price. Delivery was very speedy and I've got to thank LeatherUp for helping me to affordably gear-up my ride. I'm already shopping LeatherUp for the next thing on my list.

Date of experience: October 10, 2019
Christine N.
Argentina
1 review
0 helpful votes
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extremly small normally wear a
October 10, 2019

extremly small normally wear a 2-3xl orderd a 5xl and had to return it for a larger lacket but love the one that I have now

Date of experience: October 10, 2019
Chris H.
Argentina
1 review
0 helpful votes
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This jacket is excellent.Very heavy
October 10, 2019

This jacket is excellent.Very heavy duty,can't beat the price on a jacket like this.

Date of experience: October 10, 2019
Laura N.
Argentina
1 review
0 helpful votes
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Best jacket I ever bought.
October 10, 2019

Best jacket I ever bought. Can't beat the price. Very warm. Love it!

Date of experience: October 10, 2019
Patricia O.
Argentina
1 review
0 helpful votes
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Love the jacket, Great fit,
October 10, 2019

Love the jacket, Great fit, good protection against the wind, and is heavy enough with enough thickness to protect against a little pavement if it has to. Shipping time was great.

Date of experience: October 10, 2019
Kathleen D.
Argentina
1 review
0 helpful votes
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you cant go wrong with
October 10, 2019

you cant go wrong with this jacket.....and looks great......the vents are awesome especially with the warmer weather coming.

Date of experience: October 10, 2019
Kimberly Z.
Argentina
1 review
0 helpful votes
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I was skeptical when the
October 10, 2019

I was skeptical when the salesperson said to order a 3xl. I'm 5'11", 212#, and normally wear a 48 regular. I took a chance and ordered the 3xl. It fit perfectly and the quality is the same as $300-$400 Harley jackets. Very pleased. Will order again. Bill K. from Green Ohio

Date of experience: October 10, 2019
Eric L.
Argentina
1 review
0 helpful votes
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I was impressed with the
October 10, 2019

I was impressed with the quality of this jacket. It really fits well and I like the zip out liner. The only thing is that when I am riding, I have to keep the collar snapped or else the flap will blow and keep flapping against my neck. It is just irritating, but the jacket is very comfortable.

Date of experience: October 10, 2019
Carol G.
Argentina
1 review
0 helpful votes
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Great jacket, even better price
October 10, 2019

Great jacket, even better price and fast delivery. Everything you would want in a leather jacket purchase.

Date of experience: October 10, 2019
Charles F.
Argentina
1 review
0 helpful votes
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LeatherUp does it again! Great
October 10, 2019

LeatherUp does it again! Great Jacket, great price.

Date of experience: October 10, 2019
Dorothy Q.
Argentina
1 review
0 helpful votes
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Excellent product. Excellent company to
October 10, 2019

Excellent product. Excellent company to do business with...

Date of experience: October 10, 2019
Jim C.
Argentina
1 review
0 helpful votes
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Fantastic Value! I have received
October 10, 2019

Fantastic Value! I have received many comliments on this jacket! Outstanding Value and Quality! Will Defineltly order from your company again.

Date of experience: October 10, 2019
Ruth B.
Argentina
1 review
0 helpful votes
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Excellent quality. I am 5'8"
October 10, 2019

Excellent quality. I am 5'8" and weigh 175. I ordered the XL and it fit perfectly.

Date of experience: October 10, 2019
Joseph Z.
Argentina
1 review
0 helpful votes
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This coat fits me like
October 10, 2019

This coat fits me like a glove. Just wore it this weekend in a monsoon. Not water proof in that kind of rain, but it kept me alive for 40 miles in 30 mph winds, rain, and tornados.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States