Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Chris O.
Argentina
1 review
0 helpful votes
Follow Chris O.
Unfollow Chris O.
Share Review
Report Review

Love these boots. It took
October 10, 2019

Love these boots. It took only one time to wear and break in these boots. I would buy a pair again.

Date of experience: October 10, 2019
Brenda P.
Argentina
1 review
0 helpful votes
Follow Brenda P.
Unfollow Brenda P.
Share Review
Report Review

Great boot, after quick break
October 10, 2019

Great boot, after quick break in felt comfortable after a 12 hour ride.

Date of experience: October 10, 2019
Susan L.
Argentina
1 review
0 helpful votes
Follow Susan L.
Unfollow Susan L.
Share Review
Report Review

didn't fit, but I returned
October 10, 2019

didn't fit, but I returned them and hopefully I'll get the right size sent to me soon!

Date of experience: October 10, 2019
Steve G.
Argentina
1 review
0 helpful votes
Follow Steve G.
Unfollow Steve G.
Share Review
Report Review

I am not one to
October 10, 2019

I am not one to review something as soon as I take it out of the box. That being said, my boots are nearly 14 months old and have just over 10,500 miles on them. Good comfort in the heat and with an extra pair of socks, no problems in the cold. The tread is soft enough to grip the road without sliding. If you've ever had boots with a hard rubber compound you will love these in wet weather. I have read a few reviews about the zipper, what I do is lace them up snug then pull the zipper up. Soon they will fit around your ankles like a glove. Break in time is very short. Mine still have about a 1/16" of lugs remaining on the LT boot. (Got more miles out of them than with my tires) I will be ordering my new pair as soon as I submit this review.

Date of experience: October 10, 2019
Shirley F.
Argentina
1 review
0 helpful votes
Follow Shirley F.
Unfollow Shirley F.
Share Review
Report Review

desent boot..but wanted to get
October 10, 2019

desent boot..but wanted to get away from tying them still need to with zipper other wise nice boot

Date of experience: October 10, 2019
Dave C.
Argentina
1 review
0 helpful votes
Follow Dave C.
Unfollow Dave C.
Share Review
Report Review

Great Boot at a great
October 10, 2019

Great Boot at a great price. Fit true to size, broken in and very comfortable after being worn only once. Have been very happy with my purchases in the past and this one is no different. Thanks LeatherUp!

Date of experience: October 10, 2019
Nicole U.
Argentina
1 review
0 helpful votes
Follow Nicole U.
Unfollow Nicole U.
Share Review
Report Review

This is a very nice
October 10, 2019

This is a very nice boot. You would think I payed alot more for them. Just like others have posted you have to loosin the laces to get them on or off but, you would have to do that with any other boot. This was money well spent. Could not have asked for anything better.

Date of experience: October 10, 2019
Susan M.
Argentina
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

boots look good and fit
October 10, 2019

boots look good and fit as good as they look true to size also zippers stay up no zipper ride down wore them in the rain suprisingly no wet feet they give good ankle support and good grip on stones or other surfaces must untie to get them on or off small price to pay they are a great bargain great service leather up !

Date of experience: October 10, 2019
Donna V.
Argentina
1 review
0 helpful votes
Follow Donna V.
Unfollow Donna V.
Share Review
Report Review

Not a great fit but
October 10, 2019

Not a great fit but a good quality boot for the price.

Date of experience: October 10, 2019
Jennifer P.
Argentina
1 review
0 helpful votes
Follow Jennifer P.
Unfollow Jennifer P.
Share Review
Report Review

These are great boots at
October 10, 2019

These are great boots at half the price of a similar item with the name of a popular US motorcycle manufacturer on them. Time will tell on the durability but they appear to be built to last (unlike the "bar & shield" item mentioned above which started coming apart within a year). I ordered the same size as my other shoes and they fit fine. My only quibble is that I ordered a zipper boot expecting to only ever had to fiddle with the laces once, and as others have stated the design requires untying and loosening the laces a bit in conjunction with the zipper to put them on and remove them. So it takes an extra 15 seconds. Big whoop.

Date of experience: October 10, 2019
Nicole R.
Argentina
1 review
0 helpful votes
Follow Nicole R.
Unfollow Nicole R.
Share Review
Report Review

Overall I like the boot.
October 10, 2019

Overall I like the boot. However, the zipper seems useless as I still need to untie the boots to remove them or put them on. It seems to defeat the purpose of the zipper. Very solid boot.

Date of experience: October 10, 2019
Carol V.
Argentina
1 review
0 helpful votes
Follow Carol V.
Unfollow Carol V.
Share Review
Report Review

These boots are awesome. Very
October 10, 2019

These boots are awesome. Very comfortable to wear from the first time I put them on. No break-in period with them due to the soft uppeer leather. They are true to size and fiit great. For the price I paid for them I should have bought 2 pairs. Also, fast shipping. Arrived in 5 days via Fed Ex.

Date of experience: October 10, 2019
Nancy I.
Argentina
1 review
0 helpful votes
Follow Nancy I.
Unfollow Nancy I.
Share Review
Report Review

Love these boots! Ordered my
October 10, 2019

Love these boots! Ordered my normal size and they fit perfect with warm socks. Wore them on a long ride the day after they arrived and my feet were warm and walking was comfortable. You do need to unloosen the shoe strings to get them on/off, but no problem. For the price, you can't beat these boots. I have flat feet with narrow heels and have a hard time finding shoes that fit well, so I was thrilled when I tried them on and they fit so well.

Date of experience: October 10, 2019
Sam B.
Argentina
1 review
0 helpful votes
Follow Sam B.
Unfollow Sam B.
Share Review
Report Review

actually like these boots for
October 10, 2019

actually like these boots for what i paid...rarely buy boots/shoes without trying them on...they fit nice (size 11) and are of good quality. only complaint is that the left boot has a noticeable lump in the arch...i would consider returning for a replacement if it wasnt a hassle/time consuming

Date of experience: October 10, 2019
Patricia M.
Argentina
1 review
0 helpful votes
Follow Patricia M.
Unfollow Patricia M.
Share Review
Report Review

I am in the process
October 10, 2019

I am in the process of exchanging these for a larger size. I ordered the size I wear but they were way too tight. They dont offer wide sizes so hopefully the next size up workks!

Date of experience: October 10, 2019
Kimberly R.
Argentina
1 review
0 helpful votes
Follow Kimberly R.
Unfollow Kimberly R.
Share Review
Report Review

perfect set of boots. they
October 10, 2019

perfect set of boots. they wear nice and last long.

Date of experience: October 10, 2019
Joseph F.
Argentina
1 review
0 helpful votes
Follow Joseph F.
Unfollow Joseph F.
Share Review
Report Review

Great boots! Wear them for
October 10, 2019

Great boots! Wear them for work and riding. They give me the ankle support that I need.

Jason C.

Date of experience: October 10, 2019
Peter O.
Argentina
1 review
0 helpful votes
Follow Peter O.
Unfollow Peter O.
Share Review
Report Review

Great boots at a great
October 10, 2019

Great boots at a great price. Look like Harley boots and are just as good at a third of the price. Sweet !!!!

Date of experience: October 10, 2019
Chris Q.
Argentina
1 review
0 helpful votes
Follow Chris Q.
Unfollow Chris Q.
Share Review
Report Review

These boot are very nice,
October 10, 2019

These boot are very nice, break in fast and are fairly comfortable. However if your buying them for the side zipper feature think again, you cant unzip them and take them off you still have to unlace them every time. So if your looking for that specific application look for another boot. Im very satisfied with these boots and for the price you cant go wrong.

Date of experience: October 10, 2019
Bob C.
Argentina
1 review
0 helpful votes
Follow Bob C.
Unfollow Bob C.
Share Review
Report Review

Followed everyone's advice and the
October 10, 2019

Followed everyone's advice and the sizing chart and I am very happy with my purchase. Very comfortable right out of the box and the zipper makes them easier to get on and off.If you're riding in cold weather you may want to wear thick socks with these boots, air tends to come through the zipper.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States