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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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A great boot, very good leather. I had no trouble breaking in the boots, felt good the first time I wore them. I ordered half size bigger than I normally wear and they fit good with heavey socks. I would recommend this boots to anyone.
*two thumbs up* Very comfortable boot and size ran perfect. Undoing laces and zipper to remove them may take some time, but I should be "broken in" to that shortly.
These boots are really comfortable. I got my regular size and the fit great! I have inserts due to foot problems and they work great in these. The leather is soft and break in right away. Nice sturdy feel to them.
Received them quick, great price and fit well. The finish of the boot was a little rough arouind the sole, but they'll be nice and worn out just right in no time. They were extremel stiff the first couple of hours, but came into my comfort zone nicely. I will go buy some insoles for them, after about a week+ of wear, I am starting to feel the heel come through. That'snot a problem when riding, but I walk a lot for work and it gets to my after a few hours.
These are great boots. True to size and an incredible value at that price. I was worried about buying online without first trying them on, but they are perfect. They shipped quickly and I would recommend them to anyone
The boots are really nice looking. They are true to size. The only fault about these boots is the zipper isn't long enough. Must unlace as well as unzip to the then on & off. Good Quality & Great Price.
for the money a great boot.a little hard to get in and out of.a good looking boot.my old boots was non lace and didnt let any air ,with these you will feel some air on cold days coming around the laces.
For me these boots fit my regular size. For those military/ex military types these boots remind me of the old school jungle boots we used to wear minus the cloth sides. The boots are comfortable right out of the box but will take a little break in for my feet to get used to them. Overall great construction with a thick sole so you wont have to worry about it wearing down quickly. The leather is thick and will definitely provide protection from the cold. The only thing I didn't like is the zipper, seems a bit cheap and does not zip up or down very easily. Since I'm military I'm used to just undoing the first few eyelets to get my boots off so the zipper isn't much of issue. One other thing I like is that the tongue is padded and provides comfort from the laces biting into your foot. For $60 bucks you CANT find a better deal/pair of boots!
I was a bit nervious about buying footware over the internet with out trying them on first. I miss ordered a size 12 and I was able to catch it before it shipped and Leatherup was great in correcting my order. Very impressed. My size 10 1/2 arrived in about 7 business days. The fit was perfect. These are a solid boot with great ankle support and very comfortable right out of the box. No breakin was needed. As everyone has said, you do have to loosen the speed lacing and un zip them to get them on and off but a minor inconvience. Great boots for the money! Thanks Leatherup!!
I gave it 5 stars because I think that the overall quality of the boot is great. I would buy it again! The only thing that I do not like about the boot, is that the tongue of the boot is a soft cushion that allows air to move through it. So on cold days, I can feel a cool breeze at my feet. May be really nice when it is hot out though...
Great boots for the price. When I first wore them they seemed to have a high arch in the middle, but after one day for use they broke-in and are very comfortable. Not a big fan of the metal tabs on the bottom laces but they were easily removed with some small wire cutters.
Great boots at a great price. Break in time was very short. Sizing was right on. Just don't expect to get the boots on and off with the zipper alone. You still need to unlace the boot a bit to get them on and off. Overall a great buy..highly recommended!
Nice boots. True to size. I ordered my usual size 11 and they fit good. They were broke in the second time I wore them. Very comfortable boots.
Great looking ,great price,and fits good. I'll wear it with pride. Leather up exceeds expectations again
Good looking, sturdy boot. Solid tread that is built to take abuse. Only con (for me) is the excess leather across the top of the foot makes the leather bunch between the 5th and 6th eyelet when the laces are pulled tight.
Very good boots. Comfortable and safe. I recommend
They only come in a medium width, so if you have a wide foot like I do, it takes a little while for them to stretchout, maybe order 1/2 of a size larger than normnal. Also, the zippers are constantly falling down (it gets pretty annoying). I wear them everyday, and other than the zipper problem, they seem to be a quality boot.
equal quality to my usual brand..and forty dollars less...great buy this year
This is my second pair, there stiff at first (all new boots are) but once broke in there pretty comfortable, can't buy any boots in my area anywhere nearly as cheap. I wish the soles wore longer, I only got a year out of my last pair.
Good boot. I have 2 pair of Xelement boots and like them both. They both broke in, in less than a day. Great price. Fast shipping. Sizes run true. I like leatherup.com
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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