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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jessica T.
Argentina
1 review
0 helpful votes
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The price is excellent. The
October 10, 2019

The price is excellent. The comfort was pretty good. One of my boots arrived defective so I sent it back and they refunded my money.

Date of experience: October 10, 2019
Peter W.
Argentina
1 review
0 helpful votes
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Tried the boots on after
October 10, 2019

Tried the boots on after I received them and they fit well. They appear as though they will break in and wear just fine. The price and quality of these boots are far superior to comparable boots. Thanks Leatherup!!

Date of experience: October 10, 2019
Sam B.
Argentina
1 review
0 helpful votes
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Good leather, well constructed at
October 10, 2019

Good leather, well constructed at seams. Sole grips well in most cases. Requires some break in time. Sizes run a little larger than normal boots. Returned first pair for 1/2 size smaller pair, but still just a little large. I have not had them long enough to determine how long they may last, but they overall not a bad boot. Not satisfied with the zipper at all, it is basically useless, you still need to unlace the boot for ease of removal.

Date of experience: October 10, 2019
Jessica D.
Argentina
1 review
0 helpful votes
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Great quality boot for the
October 10, 2019

Great quality boot for the price. Ordered 1 size smaller, boot still a little big, inserts should make the fit perfect. Highly recommend Leatherup.com, just be sure to order a full size down.

Date of experience: October 10, 2019
Tom V.
Argentina
1 review
0 helpful votes
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Very impressed so far with
October 10, 2019

Very impressed so far with the quality and comfort of this boot, especially for the price. Some have mentioned in their review that they could not slip the boot on and off by utilizing the zipper feature. I have had no issues with this - works great! Note that until the leather begins to give a little, it can take a little effort when slipping them on and off, and probably want to avoid lacing them super tight (maybe this was their problem?). These fit true to size.

Date of experience: October 10, 2019
Joseph R.
Argentina
1 review
0 helpful votes
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These boots are absolutely the
October 10, 2019

These boots are absolutely the best I have ever purchased, especially for the money!! And for those who find fault with the zipper as not alleviating lacing up the boots, I think they have missed the whole point of the boot. I believe these boots were designed to both unzip and loosen the laces to put them on, for the very point that once on, you get the most amazing ankle support from having a snug but very comfortable fit. They are intended to provide great fit and comfort, and they succeed.

Date of experience: October 10, 2019
Michael A.
Argentina
1 review
0 helpful votes
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Love the boots!! I got
October 10, 2019

Love the boots!! I got everything on time and was exactly what I ordered! Thanx!

Date of experience: October 10, 2019
Patricia L.
Argentina
1 review
0 helpful votes
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Great boots. I liked the
October 10, 2019

Great boots. I liked the quality of them and the fit on the first ride. The zipper makes them easy to take off although unlacing a little is required.

Date of experience: October 10, 2019
Dave V.
Argentina
1 review
0 helpful votes
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Comfortable, easy on-and-off, classic look,
October 10, 2019

Comfortable, easy on-and-off, classic look, a must buy!

Date of experience: October 10, 2019
Sharon B.
Argentina
1 review
0 helpful votes
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i was very impressed with
October 10, 2019

i was very impressed with the boots ...amazing for that price...I usually take a 10 order 10 and 1/2 perfect fit..seem well made..and durable ..nice weight ...overall really pleased....love this store..great product and service and exceptional prices

Date of experience: October 10, 2019
Stephen G.
Argentina
1 review
0 helpful votes
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These boots fit really good
October 10, 2019

These boots fit really good and are very comfortable, easy on / off with the zipper The zipper is to aid removing after the laces have been untied and loosened I highly recommend these boots

Date of experience: October 10, 2019
Nancy Q.
Argentina
1 review
0 helpful votes
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I got the boots about
October 10, 2019

I got the boots about 2 weeks ago and they fit very good,and are warm. I will buy 2 more pairs this summer... Thanks Leather Up.

Date of experience: October 10, 2019
Lisa G.
Argentina
1 review
0 helpful votes
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Once broken in these boots
October 10, 2019

Once broken in these boots are awesome. These boots are very comfortable. I only wish they had a zipper on both sides.

Date of experience: October 10, 2019
Martha A.
Argentina
1 review
0 helpful votes
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great boot great comfort and
October 10, 2019

great boot great comfort and fit only problem is the made in china tag!!!!

Date of experience: October 10, 2019
Jessica J.
Argentina
1 review
0 helpful votes
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Great boots. Good quality materal
October 10, 2019

Great boots. Good quality materal and construction. Mine were about 1/2 size too large but extra sock resolved that.

Date of experience: October 10, 2019
Susan O.
Argentina
1 review
0 helpful votes
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The boots are just great.
October 10, 2019

The boots are just great. The leather is flexible enough to conform to your feet in record time. Never hurt just got better. Would buy these again without a thought. And for the price you won't find anything even close.

Date of experience: October 10, 2019
Michelle X.
Argentina
1 review
0 helpful votes
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Great boots, excellent price. Definitely
October 10, 2019

Great boots, excellent price. Definitely going to be a returning customer for next pair. Bought for my husband, he loves them. Thanks!!!

Date of experience: October 10, 2019
Mark E.
Argentina
1 review
0 helpful votes
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I ordered these boots on
October 10, 2019

I ordered these boots on a Saturday, and received them on Wednesday. They're very cool looking boots that are rugged looking, and look great with jeans. Basically, you jest need to order a half size bigger than your true shoes size and you'll be fine. My foot measures at a 10 1/2 and I bought an 11. They fit great!

Date of experience: October 10, 2019
Stephanie V.
Argentina
1 review
0 helpful votes
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These boots for the money
October 10, 2019

These boots for the money are awesome! I have been riding in these boots for about a month and they hold up very well and I have to say I can wear them for hours and hours and still be comfortable. Seems to be good quality leather and made to perform. Thanks leather up for the quality and pricing available to us customers! I will be doing my business with you guys.

Date of experience: October 10, 2019
Daniel Z.
Argentina
1 review
0 helpful votes
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great boot for the money!
October 10, 2019

great boot for the money! i went a half size up due to my wide foot if they were steel toe need EEE. they were stiff at first then i got cought out in the rain and drenched at 60 mph. left them unzipped and loose , tucked in my pant legs and wore them dry. the sole is still rigid and the leather got really soft. made in china if that matters.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States