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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Eric K.
Argentina
1 review
0 helpful votes
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Good looking and sturdy boot.
October 10, 2019

Good looking and sturdy boot. I typically wear a size 10, ordered the 9.5 per reviews that they ran big. They are indeed roomy. Cinching down the ankle strap helps keep my heel from excessive movement. Great price. I could not find anything suitable and comfortable in my town.

Date of experience: October 10, 2019
Betty H.
Argentina
1 review
0 helpful votes
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These are nice boots and
October 10, 2019

These are nice boots and appear to be quality material. However, I can't use them. I wore them to my first day of MSF training and couldn't walk by the time I got home that evening. Simply too much room in the heel area and I have multiple open blisters on my heels. The rest of the boot fit my foot fine. I bought a size 7 and they fit like a very roomy 7 1/2. I can't return these boots now since I did wear them that one day. I guess they will just sit and gather dust in the closet. It's a shame because they are actually nice quality boots.

Date of experience: October 10, 2019
Shirley J.
Argentina
1 review
0 helpful votes
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These boots are absolutely fabulous!
October 10, 2019

These boots are absolutely fabulous! They do run large though! I wear a 9 / 9.5 and ordered an 8.5. I would suggest ordering a full size down. I purchased some foot cushions for them and they now fit perfectly! Whoever reviewed that they get looks was right! They are cute and look great with the jeans in or out! Oh yeah, they're great for riding the bike too!

Date of experience: October 10, 2019
Helen Q.
Argentina
1 review
0 helpful votes
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Very happy with the boots!
October 10, 2019

Very happy with the boots! they fit great and are comfortable. I have gotten a lot of comments about them. I will use LeatherUp again for all my leather needs.

Date of experience: October 10, 2019
Steven C.
Argentina
1 review
0 helpful votes
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Good riding boots. I liked
October 10, 2019

Good riding boots. I liked the quality and feel of the boots. However, the boots do not have zippers and I found them to be extremely difficult to put on. I got fustrated trying to get me feet into the boots. If your ankles tend to swell, you may want to consider boots that lace up or zip.

Date of experience: October 10, 2019
Anna A.
Argentina
1 review
0 helpful votes
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I've got these boots in
October 10, 2019

I've got these boots in March 2012 and have been riding with them since! I even want to wear them when not riding! Look good and feel comfortable. I feel safe with them as they are hard leather, very good quality product. Easy in and out, not like some narrow boots that you need to put a lot of energy just to insert your foot...I wear size 8 shoes and the 7 1/2 fit great with thick socks. I definetely recommend these boots.

Date of experience: October 10, 2019
Tom G.
Argentina
1 review
0 helpful votes
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Boots came in today and
October 10, 2019

Boots came in today and was just what I expected! Great boots! True to size, I am a size 7 in women's and that's what I ordered. Boots fit great. There is actually a bit of room for thicker socks. My foot slides around a bit but I have skinny feet. I think if I'd have order a half size smaller it would have been too tight. With thick socks and my pants tucked into the top the fit just right. Plus my Hubby thinks they look hot on me, wink, wink. My favorite purchess so far. This is the 6 th thing I've ordered and I haven't been disappionted yet! Go for it ladies! You won't regret it!

Date of experience: October 10, 2019
Bob S.
Argentina
1 review
0 helpful votes
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Recently purchased these boots. WOW
October 10, 2019

Recently purchased these boots. WOW excellent quality for such a reasonable price. Sizing is at least 1/2 size off so I put an orthopedic insole in. Now they fit great and are surprisingly comfortable. Have already told others about these.

Date of experience: October 10, 2019
Linda E.
Argentina
1 review
0 helpful votes
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These boots amazing with shorts,
October 10, 2019

These boots amazing with shorts, jean skirt or jeans & as the reviews say they fit a little big but with thicker socks on your feet are very comfortable even if they swell in the excessive heat! I wore them for 4 days 4-Wheeling & loved them; no blisters or sore feet!

Date of experience: October 10, 2019
Martha D.
Argentina
1 review
0 helpful votes
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I love the boots, but
October 10, 2019

I love the boots, but they feel a little loose. Will order size 7 1/2 and see which fit better 7 1/2 or 8. But that is because of how shoes fit me, not the product.

Love the style.

Date of experience: October 10, 2019
Eric K.
Argentina
1 review
0 helpful votes
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Nice boot. Look super cute
October 10, 2019

Nice boot. Look super cute on. Ordered half size down and they are a perfect fit with a sock. May exchange for reg size because would like a little extra room. But afraid they will be too clunky once the leather breaks in and gives a little. Either way they are a keeper.

Date of experience: October 10, 2019
Maria U.
Argentina
1 review
0 helpful votes
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I love these boots. I
October 10, 2019

I love these boots. I get lots of compliments on them. The main thing that I like is that they don't scream "Motorcycle Boots". They are stylish and can be worn with all types of outfits.

Date of experience: October 10, 2019
Amy M.
Argentina
1 review
0 helpful votes
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Boots are Great! I did
October 10, 2019

Boots are Great! I did take suggestion to order half size smaller and got a perfect fit! Boots are very well made, a little stiff but comfortable. I think they will soften with wear and protect my feet and lower leg just fine. Great look too!

Date of experience: October 10, 2019
Sharon J.
Argentina
1 review
0 helpful votes
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True to reviews, the boots
October 10, 2019

True to reviews, the boots run larger by about a half size. I normally am a size 7, but was very safe in ordering size US 6.5. These boots are really good looking, and they feel safe to ride in. One caveat however, I have forward control foot pegs to change gears on my bike, and I have small feet. These boots are cumbersome to change gears due to the heel limiting my ability to change gears. I am still wearing my sneakers (I know, bad) for comfort because the heel is just a little more than I can feel safe riding with, even though this boot is extremely durable and strong looking.

Date of experience: October 10, 2019
Daniel Q.
Argentina
1 review
0 helpful votes
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Reading their reviews, I sized
October 10, 2019

Reading their reviews, I sized down. Had to send them back, need almost 2 sizes down.

Date of experience: October 10, 2019
Rebecca G.
Argentina
1 review
0 helpful votes
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Excellent boot for the price!
October 10, 2019

Excellent boot for the price! Had to get a half size smaller.

Date of experience: October 10, 2019
Joseph U.
Argentina
1 review
0 helpful votes
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These boots are great. Per
October 10, 2019

These boots are great. Per many suggestions, I ordered a7.5 instead of my usual 8. Honestly, I could have maybe even gone to a 7, so they do run somewhat big, even for my somewhat wide foot. I put them on immediately after receiving them and they were initially a little stiff, but after wearing them around the house for maybe a half hour they had loosened up a bit and were much more comfortable. I've now been wearing them for a month while riding and they're great - comfortable, sturdy and look great. I'm super pleased with them ,especially for such a good price!

Date of experience: October 10, 2019
Steven R.
Argentina
1 review
0 helpful votes
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These boots are awesome!!!!! I've
October 10, 2019

These boots are awesome!!!!!

I've been looking for boots like these for quite some time and when I saw them, on sale no less, I jumped!! They were shipped out and arrived before anticipated which was a complete bonus! These boots are great looking and the construction is excellent. Truly top quality. I am thrilled with them and will wear them with lots of different outfits, not only jeans! Most of the reviews said the boots ran large, but I have a longer secong toe and ordering a half size down caused my toes to touch the end of the boot. I will be quickly exchanging for the 8.5 as I cannot wait to wear these boots!! I would recommend these to anyone!

Date of experience: October 10, 2019
Ben W.
Argentina
1 review
0 helpful votes
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Although I love the look
October 10, 2019

Although I love the look and fit, am I the only person to have trouble with the black interior rubbing off on my pants. I did not notice it the first couple of times I wore the boot as i had on black pants. When I did notice, I called Leatherup and was told it would soon stop. A year later I still have the problem. I only wear these boots with very dark pants. My daughter-in-law borrowed them the other day and wore them with light pants, which turned dark at the bottom. The darkness did not wash out. She was quite upset that her pants were ruined. Did I get a bad pair?

Date of experience: October 10, 2019
Daniel L.
Argentina
1 review
0 helpful votes
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I LOVE MY BOOTS!!! I
October 10, 2019

I LOVE MY BOOTS!!! I took the review commenting and ordered a full size down (6 1/2) to what I normally wear (7 1/2)... and they fit perfect!!! I thought they were going to be heavy and stiff, however they are super comfortable!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States