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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Good looking and sturdy boot. I typically wear a size 10, ordered the 9.5 per reviews that they ran big. They are indeed roomy. Cinching down the ankle strap helps keep my heel from excessive movement. Great price. I could not find anything suitable and comfortable in my town.
These are nice boots and appear to be quality material. However, I can't use them. I wore them to my first day of MSF training and couldn't walk by the time I got home that evening. Simply too much room in the heel area and I have multiple open blisters on my heels. The rest of the boot fit my foot fine. I bought a size 7 and they fit like a very roomy 7 1/2. I can't return these boots now since I did wear them that one day. I guess they will just sit and gather dust in the closet. It's a shame because they are actually nice quality boots.
These boots are absolutely fabulous! They do run large though! I wear a 9 / 9.5 and ordered an 8.5. I would suggest ordering a full size down. I purchased some foot cushions for them and they now fit perfectly! Whoever reviewed that they get looks was right! They are cute and look great with the jeans in or out! Oh yeah, they're great for riding the bike too!
Very happy with the boots! they fit great and are comfortable. I have gotten a lot of comments about them. I will use LeatherUp again for all my leather needs.
Good riding boots. I liked the quality and feel of the boots. However, the boots do not have zippers and I found them to be extremely difficult to put on. I got fustrated trying to get me feet into the boots. If your ankles tend to swell, you may want to consider boots that lace up or zip.
I've got these boots in March 2012 and have been riding with them since! I even want to wear them when not riding! Look good and feel comfortable. I feel safe with them as they are hard leather, very good quality product. Easy in and out, not like some narrow boots that you need to put a lot of energy just to insert your foot...I wear size 8 shoes and the 7 1/2 fit great with thick socks. I definetely recommend these boots.
Boots came in today and was just what I expected! Great boots! True to size, I am a size 7 in women's and that's what I ordered. Boots fit great. There is actually a bit of room for thicker socks. My foot slides around a bit but I have skinny feet. I think if I'd have order a half size smaller it would have been too tight. With thick socks and my pants tucked into the top the fit just right. Plus my Hubby thinks they look hot on me, wink, wink. My favorite purchess so far. This is the 6 th thing I've ordered and I haven't been disappionted yet! Go for it ladies! You won't regret it!
Recently purchased these boots. WOW excellent quality for such a reasonable price. Sizing is at least 1/2 size off so I put an orthopedic insole in. Now they fit great and are surprisingly comfortable. Have already told others about these.
These boots amazing with shorts, jean skirt or jeans & as the reviews say they fit a little big but with thicker socks on your feet are very comfortable even if they swell in the excessive heat! I wore them for 4 days 4-Wheeling & loved them; no blisters or sore feet!
I love the boots, but they feel a little loose. Will order size 7 1/2 and see which fit better 7 1/2 or 8. But that is because of how shoes fit me, not the product.
Love the style.
Nice boot. Look super cute on. Ordered half size down and they are a perfect fit with a sock. May exchange for reg size because would like a little extra room. But afraid they will be too clunky once the leather breaks in and gives a little. Either way they are a keeper.
I love these boots. I get lots of compliments on them. The main thing that I like is that they don't scream "Motorcycle Boots". They are stylish and can be worn with all types of outfits.
Boots are Great! I did take suggestion to order half size smaller and got a perfect fit! Boots are very well made, a little stiff but comfortable. I think they will soften with wear and protect my feet and lower leg just fine. Great look too!
True to reviews, the boots run larger by about a half size. I normally am a size 7, but was very safe in ordering size US 6.5. These boots are really good looking, and they feel safe to ride in. One caveat however, I have forward control foot pegs to change gears on my bike, and I have small feet. These boots are cumbersome to change gears due to the heel limiting my ability to change gears. I am still wearing my sneakers (I know, bad) for comfort because the heel is just a little more than I can feel safe riding with, even though this boot is extremely durable and strong looking.
Reading their reviews, I sized down. Had to send them back, need almost 2 sizes down.
Excellent boot for the price! Had to get a half size smaller.
These boots are great. Per many suggestions, I ordered a7.5 instead of my usual 8. Honestly, I could have maybe even gone to a 7, so they do run somewhat big, even for my somewhat wide foot. I put them on immediately after receiving them and they were initially a little stiff, but after wearing them around the house for maybe a half hour they had loosened up a bit and were much more comfortable. I've now been wearing them for a month while riding and they're great - comfortable, sturdy and look great. I'm super pleased with them ,especially for such a good price!
These boots are awesome!!!!!
I've been looking for boots like these for quite some time and when I saw them, on sale no less, I jumped!! They were shipped out and arrived before anticipated which was a complete bonus! These boots are great looking and the construction is excellent. Truly top quality. I am thrilled with them and will wear them with lots of different outfits, not only jeans! Most of the reviews said the boots ran large, but I have a longer secong toe and ordering a half size down caused my toes to touch the end of the boot. I will be quickly exchanging for the 8.5 as I cannot wait to wear these boots!! I would recommend these to anyone!
Although I love the look and fit, am I the only person to have trouble with the black interior rubbing off on my pants. I did not notice it the first couple of times I wore the boot as i had on black pants. When I did notice, I called Leatherup and was told it would soon stop. A year later I still have the problem. I only wear these boots with very dark pants. My daughter-in-law borrowed them the other day and wore them with light pants, which turned dark at the bottom. The darkness did not wash out. She was quite upset that her pants were ruined. Did I get a bad pair?
I LOVE MY BOOTS!!! I took the review commenting and ordered a full size down (6 1/2) to what I normally wear (7 1/2)... and they fit perfect!!! I thought they were going to be heavy and stiff, however they are super comfortable!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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