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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Barbara D.
Argentina
1 review
0 helpful votes
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Loved these boots straight out
October 10, 2019

Loved these boots straight out of the box! The leather wasn't stiff as I assumed it would be, but very supple. They do run large I wear a 9 and have wide feet and after reading earlier reviews went with an 8 1/2 and still have room in them. Just wear a heavy sock and all is good! Well worth the money!

Date of experience: October 10, 2019
John D.
Argentina
1 review
0 helpful votes
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These boots are amazing!!! Make
October 10, 2019

These boots are amazing!!! Make sure you order a 1/2 size smaller then your regular size. They are made from quality leather and are very comfortable. I highly recommend these boots. The price is unbelievable for the value of product you get. Buy them!

Date of experience: October 10, 2019
Anna Y.
Argentina
1 review
0 helpful votes
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Attractive and durable-looking boot. Followed
October 10, 2019

Attractive and durable-looking boot. Followed recommendations of several reviewers and ordered half-size down...oops, too tight. Will have to echange at my expense. I did not find shipping to be very speedy but I am satisfied with the quality of the boot and the price.

Date of experience: October 10, 2019
Michael Z.
Argentina
1 review
0 helpful votes
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These boots are great! I
October 10, 2019

These boots are great! I love them! I wear between an 8 1/2 and 9 and ordered an 8 1/2 because of the reviews I read. They fit great. I will probably get an insole, but other than that they are WELL worth the price.

Date of experience: October 10, 2019
Jim A.
Argentina
1 review
0 helpful votes
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Boots fit great... but the
October 10, 2019

Boots fit great... but the top buckle on the right boot was unattached. I am just going to take it to shoe shop and get it repaired. Too much trouble to send them back,, and besides,, I needed to ride!! LOL

Date of experience: October 10, 2019
Virginia U.
Argentina
1 review
0 helpful votes
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I have never ordered boots
October 10, 2019

I have never ordered boots online. But I love the boots comfortable and very nice good looking boots. I had ordered size 61/2 but too snugged so I return them back for next size up. The turn around for deliverey was excellent. I had not problems return/exchanging the boots. AWESOME BOOTS Love THEM Boots.

Alicia from HOUSTON,TX

Date of experience: October 10, 2019
Dorothy G.
Argentina
1 review
0 helpful votes
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I was a little worried
October 10, 2019

I was a little worried when I ordered these boots. I usually like to buy boots one size larger because they can be tight to put on. I normally wear a size 10 1/2 or 11. I bought these with all the great reviews and received them today. They fit perfectly with plenty of room for my toes as a size 10! I can wear thin socks and be completely comfortable. The material and workmanship on these boots are top notch. No need to buy famous brands for the same thing! All the reviewers helped me decide and now i'm one of them telling you to get these boots. They are worth the price and it's quality.

Date of experience: October 10, 2019
Tony L.
Argentina
2 reviews
0 helpful votes
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These are great looking boots!
October 10, 2019

These are great looking boots! Can't find tougher boots for the price. Sizing seems good/true. I also bought insoles, as was suggested by others, to take up a little space for the extra height available around the toes/foot area. I've received lots of compliments just wearing them around town. So happy with my purchase!

Date of experience: October 10, 2019
Christine Q.
Argentina
1 review
0 helpful votes
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I love my boots however
October 10, 2019

I love my boots however I doubt I will ever order from again, I was very unhappy with the shipping charges, I bought the first pair, which took forever to receive and they were too big so I ordered another pair, express mail which cost something like $23.00, then and didnt even receive for 6 days, then I had to send back other pair which cost me another $15.00, So as of right now I love my boots but I havent been credited back yet for my return. I will probably stay will a company that has better shipping charges next time,

Date of experience: October 10, 2019
Lisa S.
Argentina
1 review
0 helpful votes
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Awesome boots! I have a
October 10, 2019

Awesome boots! I have a very, very wide foot and these fit great, I ever have room to wear a thick boot sock! I did not order a 1/2 size smaller and I'm glad because they would have been too small. Thanks LeatherUp for another great item! Kathleen L. ,CA.

Date of experience: October 10, 2019
Daniel E.
Argentina
1 review
0 helpful votes
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In addition to being totally
October 10, 2019

In addition to being totally cute and comfy with skinny jeans & skirts, these boots are also practical. They are the best boots I've ever ridden in - the soles grip well even in oily parking lots and the thick shaft provides lots of protection from hot pipes. The leather is thick & strong, yet flexible. I highly recommend these to my fellow female bikers. Excellent value.

Date of experience: October 10, 2019
Nicole K.
Argentina
1 review
0 helpful votes
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Ordered these boots for my
October 10, 2019

Ordered these boots for my wife, just got them today, and she LOVES them. Totally excited. She wears a 7, she decided to go ahead and order a 7, they came as a 7M and they fit her perfectly. Of course the more she wears them the more they will break-in, but she is totally thrilled. We would both recommend this boot to any lady out there.

Date of experience: October 10, 2019
Amy X.
Argentina
1 review
0 helpful votes
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I bought these boots for
October 10, 2019

I bought these boots for actresses to wear in a play. Though they were actresses, I had no problem with fit and sizing. The boots look terrific; tough and masculine. A number of people in the costume studio said they wouldn't mind wearing them for fashion boots.

Date of experience: October 10, 2019
Ben I.
Argentina
1 review
0 helpful votes
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loved the look of the
October 10, 2019

loved the look of the boot, however, couldn't get a size that fit properly. As soon as my account is credited for the 2 returns, I will try a different style.

Date of experience: October 10, 2019
Jennifer Z.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my wife, and she loves them! Very comfortable, great workmanship, and very stylish. She feels she could have gone a half size smaller than her normal size for summer use, but they will work nicely with heavier socks in cooler weather.

Date of experience: October 10, 2019
Lisa N.
Argentina
1 review
0 helpful votes
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I typically wear size 7
October 10, 2019

I typically wear size 7 1/2 but after reading all the reviews that they run big I ordered a 7 1/2 & size 7. Ends up they do run big & the size 7 fits better. I was riding with Bates lace up boots which fit more snug so these have a different feel but I like them. Still need to try them out on the bike but they're comfortable to walk in. Hubby ordered a pair after seeing mine :)

Date of experience: October 10, 2019
Steven P.
Argentina
1 review
0 helpful votes
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Love my boots. Have to
October 10, 2019

Love my boots. Have to work to get them on but they look great. I normally wear a 6 1/2 wide and these didn't come in wide so I first tried a 6 1/2. Was too tight. The 7 fit just fine. Seem to be really well made.

Date of experience: October 10, 2019
Joe S.
Argentina
1 review
0 helpful votes
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After reading the prior reviews
October 10, 2019

After reading the prior reviews and I ordered my normal size 6, they fit GREAT. They are roomy for summer, insole fixed and wool shocks work fit great in the winter. Highly recommend to anyone looking and comparing.

Date of experience: October 10, 2019
Anna R.
Argentina
1 review
0 helpful votes
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These boots are awesome. Sizing
October 10, 2019

These boots are awesome. Sizing is right on. I was afraid they would be too manly looking but they're not at all. They are really cute. Saw the same style of boots at a major retailer that were $165 and these were better made by far. Thank you Leatherup. Keep your great prices.

Date of experience: October 10, 2019
Angela V.
Argentina
1 review
0 helpful votes
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I ordered my usual size
October 10, 2019

I ordered my usual size and they fit, could wear with thicker sock; overall size is good. I love this boot, it's very cute and not as heavy as it looks. Pic does not do justice. This is my second purchase and would recommend highly.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States