Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very good quality boot for the money!
The boot is somewhat roomy inside around the heel area. I bought some shoe inserts and tightened the strap and now the fit is very comfortable.
Fast delivery.
First item I've purchased from LeatherUp.com but I will DEFINTELY make Leatherup.com my first shopping stop for all my riding needs!
Thanks guys!
I had shopped around for boots for many months looking for some that protected the ankle/calf and I found that LeatherUp had the best price hands down.. I'm not a fan of buying clothes or shoes online because I like trying them on first. So I went to MANY MANY different places and was not successful. I ended up doing what the reviews said and bought a pair 1/2 a size down from what I wear and they fit pretty well. The ONLY con I have on these boots are that they are heavier than I would like them to be (thats where the "holding them before you buy them" came in). But I guess you would rather have thick heavy soles in a wreck then light, flimsy soles!
But besides that, they are easy to wear in, pretty comfortable if you don't mind the weight of them all day, and have a good sturdy sole on them.
Thank you for a great buy :)
Got them in March 2009 and each time I wear them everyone wants to know where I got them. They are kick $#*! boots and they make me feel that way too.
Ordered these boots for my wife. Excellent quality, good looks. She has a wide foot and the boots fit good. Like any boot with a little time she says they will be a great wearing boot.
Thanks,
Roy Perry
Buckhead, GA
I LOVE my boots!! I ordered them in my size and they are very true to the size. They arrived the next week and they are wonderful!!!! I highly recommend these boots to anyone who is looking for a comfortable pair of boots!!
Bev O'Neal
Plymouth, NC
These boots are awesome! Very comfortable right out of the box, size does run just a little big but fits perfect with heavy socks. Lots of compliments, thanks!
I love these boots!!! They aren't too bulky in the toe like some boots. It is easy to change gears with these boots. Thank you!!!
Purchased a pair in brown about 2 years ago and had to come back for more. These boots are great quality for a reasonable price. They look great with a skirt, as well as a pair of jeans.
I Love, love, love these boots!! The picture doesn't do them justice! They are just so cute, in a "tough motorcycle gal" way!! They fit true to size. I received them quickly after I ordered them, and I really love them! It doesn't look like it in the pic, but they make your feet look small and cute! I will definitely be ordering again from LeatherUp, as I love my vest, jacket, helmet, and boots ALL!
I love these boots. They are long lasting and excellent leather. Love the hard toes. They do compliment my outfit too. I love the quality of these boots.
These are great boots!! I have a wide feet and these fit great right out of the box!! Bought hubby some(mens) and he loves them too....
Thanks,
Susan (Arkansas)
These boots were great right to begin with! I was expecting a breaking in period, but didn't have any problems at all. I did buy a pair of gel insoles for them for a little added cushioning. True to size fit.
most perfect boots ever. i almost spent a fortune on frye boots. i'm glad i didn't.
These boots are awesome! Very High Quality, I got a size 9 and they felt a little roomy but I tightened the ankle strap and they are fine. No blisters at allThe more I wear them, the greater they look. I was pricing these elsewhere and couldnt find a similar pair for under $180.00 and those you;re paying for the brand name, What a steal these are for the quality you're getting. Dont think twice grab these, you'll love them.
I'm not a biker so I wear these with skirts and dresses and get tons of compliments. They are very comfortable, fit true to size (roomy enough for a heavy sock but not so roomy they're too big in my regular size).
Great price the only problem I have is they seem a little big for a 7 1/2.
I ordered a 9.5 women's and they were too small. I ordered a 10, and my feet were swallowed by them. I ended up returning them. Seemed to be of good quality-- just didn't fit me.
these are great boots, exactly what i was looking for: warm, comfortable, to wear all day long. since the day i got them i haven't stopped wearing them. the only problem i faced concerns the fedex international shipping because i had to pay an extra amount of 130 euro for taxes!!!!apart from that, these are the best boots ever!
Love these. Comfortable straight from the box. Do run a little big. I took my usual 7.5 and have a narrow foot, so there's a bit of room in there; but I think a 7 would have been too short for my foot. The extra room gives me plenty of space for an inner sole and some thick socks, which is probably how I would want to wear them in any case. I bought these to wear with my ballerina tutu-type skirts and they look great. Excellent value for money for what many people consider a "fashion" item. The fact that they are actual durable boots makes them even more of a great buy. Highly recommend.
These boots are amazing! Very comfortable right out of the box. Extremely well made heavy duty boot but feels light on the feet! And they look awesome on! There is room for medium to heavy socks and I will definitely use gel insoles. I've been looking for boots for quite some time now, these boots far surpass anything else I've seen and were less than half the price!! Shipping was incredibly fast. I am more than just a little happy with my purchase and experience with leatherup! You've got a customer for life. Ordered these boots for my husband too. Can't wait for him to try his!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

