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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Anthony S.
Argentina
1 review
0 helpful votes
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Fit my bike fine. Had
October 10, 2019

Fit my bike fine. Had a torn inner lining in one pocket and one strap was almost detached. I plan to return it for same product.

Date of experience: October 10, 2019
Daniel P.
Argentina
1 review
0 helpful votes
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great looking and quality bag
October 10, 2019

great looking and quality bag for the money ! can't wait to use it at bike week !

Date of experience: October 10, 2019
Sarah L.
Argentina
1 review
0 helpful votes
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I thought the quality was
October 10, 2019

I thought the quality was not quite up to other items I have ordered from LeatherUp, but it is a good bag for the price. I saw the same bag locally for $149.99.

Date of experience: October 10, 2019
Kimberly S.
Argentina
1 review
0 helpful votes
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This is a great bag
October 10, 2019

This is a great bag that arrived quickly, just in time for a weekend trip. Everything fit nicely and it slid over the sissy bar easily and stayed in place. Traveled again last weekend and thru heavy rains in the Adirondacks, the rain cover did it's job and everything remained dry. Have recommended to friends. Thanks for a great and affordable product.

Date of experience: October 10, 2019
Linda Y.
Argentina
1 review
0 helpful votes
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as before i have bought
October 10, 2019

as before i have bought from leatherup and havnt let me down yet great value and fast delivery in all very great products and services i live in belfast northern ireland and it took only 4 days from order to delivery fantasic

Date of experience: October 10, 2019
Linda B.
Argentina
1 review
0 helpful votes
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As with all my other
October 10, 2019

As with all my other purchases from Leatherup, the qulaity was very good, the price was great, and I had the bag in four days.

Date of experience: October 10, 2019
Rebecca F.
Argentina
1 review
0 helpful votes
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The Sissy Bar Travel Leather
October 10, 2019

The Sissy Bar Travel Leather Bag Set is an excellent value. With so many straps and clasps available, it is sure to fit any bike securely.

Date of experience: October 10, 2019
Virginia H.
Argentina
1 review
0 helpful votes
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This product holds a lot
October 10, 2019

This product holds a lot of stuff. The straps are a little confusing at first but do a great job of securing the pack to my bike. There are plenty of pockets and the quality is great for the price. Would definitely recommend.

Date of experience: October 10, 2019
James U.
Argentina
1 review
0 helpful votes
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This is a great bag.
October 10, 2019

This is a great bag. It seems very well made and has plenty of space. I could even fit my full face helmet inside. It would be nice if the top opening on the main bag were bigger because then I could just drop a backpack inside for work. The extra straps do work well to convert this bag into a backpack, but they are not padded and I'm not sure the buckles would hold up if the bag contents got heavy.

Date of experience: October 10, 2019
Janet L.
Argentina
1 review
0 helpful votes
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The Travel Leather bag was
October 10, 2019

The Travel Leather bag was a great buy. It arrived quickly and was used the following week for a bike rally. It's well made and larger than I expected. Highly recommended..

Date of experience: October 10, 2019
Christine G.
Argentina
1 review
0 helpful votes
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This travel bag set is
October 10, 2019

This travel bag set is very nice and at a great price! The only drawback is that there are so many buckles and straps that is is hard to figure out what goes where.

Date of experience: October 10, 2019
Anna W.
Argentina
1 review
0 helpful votes
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got it, used it on
October 10, 2019

got it, used it on a 1000 mile trip/3 nights,amazing what this bag would hold. strap stiching is cheezy but still worth the price, just have the strap stiching reinforced. had my road star patch sewed on and people thought i payed big bucks.lol very good product, very very good price.

Date of experience: October 10, 2019
John K.
Argentina
2 reviews
0 helpful votes
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purchased as a gift for
October 10, 2019

purchased as a gift for my son. I was very impressed with the quality and construction of the bag set. I'ts awesome. Like so many other reviews, Leather up really exceeded my expectations.

Date of experience: October 10, 2019
Shirley A.
Argentina
1 review
0 helpful votes
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Bags are excellent quality. Strap
October 10, 2019

Bags are excellent quality. Strap pulled out of first bag which was promptly authorized for return by LeatherUp. 2nd bag(s) totally top quality. Mounted 1/4"x11x14" plywood to tall sissy bar which gave bag secure anchoring and resting on seat of H-D Sportster. Bags held everything I needed for 4 day camping trip in state park. Tent and rollup sleeping bag and pad were secured inside expandable band of bag behind sissy bar, and helld off fender with zip ties crisscrossed between sissy bar and license bracket. All straps held tight and never had to worry about losing anything. Mount on bike after packing for maximum "fill". Super product.

Date of experience: October 10, 2019
Bill R.
Argentina
1 review
0 helpful votes
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Interestingly, this was an accidental
October 10, 2019

Interestingly, this was an accidental order. Meant to get another bag. When it arrived I realized it is a great quality item, and will serve well for longer trips that require more space. Using lightweight cutting board to stiffen the back and bottom because the bag is a little droopy unless fully packed.

Date of experience: October 10, 2019
Sam Z.
Argentina
1 review
0 helpful votes
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Nice soft leather, lots of
October 10, 2019

Nice soft leather, lots of storage and plenty of tie down straps. Perfect fit and addition to our bike. I recommend adding a rack for a stable bottom though. Thanks LeatherUp for great products and prices. Shipping is as stated and the two orders I have placed have arrived on time. See you again soon!

Date of experience: October 10, 2019
Nicole U.
Argentina
1 review
0 helpful votes
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Bags are awesome. They hold
October 10, 2019

Bags are awesome. They hold alot and dont bother me riding passenger having it against my back. Lots of straps so I can really lock it down. I fought him on this one but really helps out when i see something I like on one of our stops and dont have to take vehicle to go back and buy!!

Date of experience: October 10, 2019
Jack P.
Argentina
1 review
0 helpful votes
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I bought this bag mainly
October 10, 2019

I bought this bag mainly based on price and the reviews. I received my bag a day late (FedEx issue) and immediately inspected it. The bag looks to be first rate with several straps thrown in for good measure. I haven't used it yet but it appears to be able to hold what I'll need for a week long trip to Florida. I was impressed with the side pockets which I feel will come in handy for those small items. Overall, it was a good buy. I recommend this bag to everyone who needs a well built, inespensive bag.

Date of experience: October 10, 2019
Mike M.
Argentina
1 review
0 helpful votes
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just as it looks in
October 10, 2019

just as it looks in the picture very very nice can not beat the deal looked all over for one of these bags and this is the best buy for the money

Date of experience: October 10, 2019
Margaret F.
Argentina
1 review
0 helpful votes
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lots of storage places, wish
October 10, 2019

lots of storage places, wish it came with instructions on which strap and buckle are designed to do

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States