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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great boots! Not heavy, but durable. I am normally an 8, but followed the reviews and ordered a 7 1/2 and they fit perfectly. Most womens boots I have tried are made very narrow and I always have to get an 8, but these are medium to wide width. Love the heal height! I am 5' and always looking for a healed boot for riding. I will be recommending these boots and Leather Up to all my riding friends, they have the best quality and prices.
They are awesome. I don't have to break them in. It's like I have worn them forever. I will buy another pair.
I absolutley love these boots i've had mine for 3 years and they still look new and so comfortable. They were sized just right and felt like i had worn them for a long time the very first time i put them on. My husband liked them so much he ordered some and loves them. They were the best boot for a very reasonable price.
I love them!!! Size was good and very comfortable. Good deal for the price.
These boots are great! No breaking in required! Comfortable, durable and the price can't be beat. I am normally a size 9 shoe but I ordered an 8.5 and I still had room to wear heavy socks. Fast shipping! You won't be disappointed!
Absolutely love these boots....sizing is perfect! Support is amazing! Style is most amazing...complemented by many the first time I wore them!!!! The most comfortable boots I've owned!!!! highly recommend these...you won't Go wrong!!!!
These boots are the best I have ever bought! Size is true, comfortable, only an hour break in time, will buy again and again!
I was worried about comfort since I wasn't able to try them on, but reading the revies sold me! They are easy on and very comfortable! True to size. They are also super cute with jeans and does not give you clown feet! I am beyond satisfied and ready for our cross country ride! Thank you!!!
These boots are great. They were true to my size, 8 1/2, were sturdy and rugged. I wore them right away riding and loved them. Very comfortable. I would recommend these boots to my fellow female bikers!!
I love these boots. They are true to size .I have never had such a comfortable boot. Quality is fantastic. I wish I had known about these boots sooner. My former boots tore up my feet and never seemed to break in. Buy these boots
These are really decent boots for the price - the fit is true to size which is rare and made with quality leather -they will compete with Harley boots anytime. Comfortable from the 1st time I wore them - Happy I gave them a try!!!
These boots are fantastic! They are well made, high quality, fit true to size and are super comfortable. Love that the heel is a little higher - gave me some height so I could reach better on my bike. You can't beat the price on these boots for the quality, comfort and fit you get! As always, Leatherup delivers top notch products ! I will only buy my boots from Leatherup and will recommend them to everyone I know! Thank you!
Absolutely love these boots!! Wear them everyday all day and walk up and down stairs all day long and never have a problem with my feet hurting. These are my favorite shoes to wear but I do wear a pair of heels that I ordered from leather up and they are very comfortable boot for everyday wear also. I do think they run a little big and after reading previous reviews I ordered a smaller size than my normal size and they fit perfect. I usually wear an 81/2 to a 9 and ordered an 8 and they are just right. Definitely will order from leatherup again.
Great fit for her & at a great price. True to size. Fast shipping. Overall very happy. Was wanting with zip up sides, but was out of style/size. Thanks everyone. Happy Holidays!
I LOVE THESE BOOTS! My new boots fit like a glove, they do not hurt or feel uncomfortable at all. I jave a really bad foot and I need to try on any footwear, I have never ordered shoes from online before. The look of the boot and the drew my attention, way better price than Harley...Soo i ordered the same size as my HD boots and I was amazed at how comfortable they felt right out of the box.theu fit like a glive and I can wear them all day wirh no problems. I love them. Thank ypu Leather up, you will have my business from now on.
I had been looking for a pair of boots for two years. Every site I saw was featuring more dress boots than riding boots. Not all females are the passenger. Everything about the boot is perfect! Thank you!!!!
Very happy with my boots. I'll be buying more gear from here in the future I'm sure!
These are great boots!! I love the fit. I can't wait to wear them riding when all the snow goes away!! Couldn't ask for a more eye catching boot. My husband loves the look, too.
Nice doing business with you. My order came very quickly! Looking forward to doing business with you in the future!
I love not only the look of this boot but also the fit. There was no breakin time needed. The price was fantastic also. If you want a comfortable good looking womans riding boots... I would recomend these boots highly!
I love Xelement. She loves these boots. No break-in period.. comfortable right out of box. Leather is great and smells wonderful. Thanks again for a great product.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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