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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I just ordered these boots because all the reviews on them say TRUE TO SIZE that is not true I just received my boots size 7 and there to BIG. I am not happy that I have to pay to exchange them it is going to cost me another $24.00 to exchang for a smaller size. Unhappy customer!!!!!
I really do like the looks of these boots and especially love the tred that they provide. Unlike many other reviews, I don't think these boots are true to size !! I usually wear an 8 and as I have tried to break these boots in, they are just getting looser. I already wear two pair of socks with them. I wish LeatherUp took boots back even if they have been worn. In my opinion that is the only true way to tell whether or not a pair of boots is going to work out. I might try to sell these and get a different size. They also seem to be on the wide side of things, and I definitely don't have a wide foot. Right now I still wear them because they are the only true riding boots that I have and like the protection.
Great boots. Very comfortable and they look nice with regular jeans. My feet tend to swell. I purchase these boots after I had to return another pair that did not lace up or zip. I couldn't be more pleased. They fit great and are true to size. For women who tend to have wide feet these boots are perfect, and they make your feet look small.
My wife loves her boots.Had a problem with a differnt style but Leather up took care of it.
These are super cute, very sturdy, good traction, but super heavy for walking in. I like the generous toe area. I typically wear an 8.5 and the size is pretty true, but if I wore heavy socks they may be a hair short. These are a great buy for the price.
rugged, sturdy and i love them. very comfortable boots...
Very comfortable boot, fits well, room enough for thick socks for cold weather riding. Good weight, don't feel too heavy. Love the style.
Awesome boots, comfortable and fit perfectly. Delivered in a timely manner as well.
Great boots. Fit well and a great price. I've received complements from both guys and gals on them. The sizing was accurate. They look just like the "name brand" boots but without the price tag. Thanks LeatherUp. I've spread the word about your site :)
Great boots, good quality & fit perfect (true to size) very comfortable & look great while i'm riding my harley, i recomend these boots to everyone thats looking for a nice comfortable pair of biker boots, good buy...very happy with them...
Very happy with my new boots. They are very comfortable, fit well and was an excellent value. My husband's and my jackets also came from LeatherUp. Thank you for offering quality clothing at fair prices.
I have wide feet and was hard to find a good pair of boots. I was very happy with these they fit perfect just love them
Was very skeptical about ordering boots online especially when I tend to fall in a 10/11 depending on the make, but I ordered the 10 only option I had and I couldn't be more pleased. Wore them on a special 600 mile trip and was very comfortable. I love Leather Up! I do read the reviews which helped aid in ordering a leather vest at the same time which I also love. I now am waiting on a leather jacket and half gloves for some fall riding. Can't wait!
These are the most comfortable boots I've purchased in ages. Wore them for about 6 hours the first time and if the rest of the reviews are true they will even feel better with wear and time. Awesome boots if you're thinking about buying this boot just do it! Excellent product at a fair price! :)
These boots are great. Very comfortable and fit to size. I am a bit older and did not want 3 inch heels, these boots give me the comfort and look that I wanted. Pennie from Cleveland, Ohio
Excellent product and price. Quick service as well.
I bought these ladies Xelement boots and found them to be very comfortable. They fit my foot like they were made just for my feet. Very comfortable, no pinching or binding anywhere, very warm and durable. Look great with a pair of jeans too! Well worth the money ladies and much cheaper than the "other famous brand" that costs twice this much.
Finally found what I was looking for! These boots are not the typical boring boots. They are dressed up with added accents. I was hesitant to buy online because of fit, but after reading others reviews, I went ahead and am very glad I did. The size holds true and they were comfortable from the minute I put them on. Haven't had the weather yet to see, but I'm sure that they will have excellent traction since they have deep tread. Very pleased!
These boots are great. Great price,very comfortable They are true to size. We hae ordered several items from Leather up and also very satisfied with all the products we have gotten. I have not gotten to wear them in cold weather yet but I'm sure they will be just fine. thanks again for such great quality items and prices to match
Bought these for my wife for Xmas, she loves them. Shipping was quick and the quality is similar to boots costing twice the price. Have purchased many items from Leather-Up in the past and will continue to do so.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

