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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Love them, comfortable and size is right. I wear 8 and bought 8, they feel great. The fronts are shaped good, no problem shifting. I RECOMMEND.......
First of all, I was impressed with how fast I received my order. The boots are beautiful and I get a lot of compliments. They are very comfortable too.
Comfy right out of the box and lighter than I expected, these boots also add some height for better footing. I wear between a 6.5 and 7.5 women's because I have wide feet, so after reading reviews, I ordered a 7 and there is still wiggle room. Will be perfect with thicker socks.
All I can say is THESE BOOTS ARE MADE FOR WALKING. Very comfortable from the time you put them on. No shifting or slipping. They feel solid on. I have a very bad ankle & was worried these won't fit, I stay true to my size a 6 1/2 wide & no worries. They fit great, I can even leave the strap buckle & still get my feet into them, plus I feel the boot gives me exta support for my ankle. I like the fact you can adjust the laces for that custom feet. And I love the look of them. We biker gals still love our bling. If you are thinking about them don't just by them I don't think you'll be sorry.
OK.. I am picky about the fit of my boots... I usualy buy mens boots to fit because I need the toe room.. Not saying these are really wide, at first toe snug cause they are new, wear them for a couple of hours... They will stretch a little...Great fit...
Comfortable and true to size....... I love these boots... I own two other pairs of Xelemnt boots and have wore one pair for over two years and hardly no wear on soles / treads.... I may buy another pair of these boots at this price so I wont have to deal with doing it later on.... Leather Up IS who I recommend to anyone who needs biker wear.... DHAL... FLA........
My wife love her new boots, they fit her right to size.
Got these for the GF for xmas..... she loves em.... says they fit perfect and are nice and soft right out of the box. You can't go wrong if u buy these ! Thanks Leather Up for another wonderful purchase.... U are the #1 leather outlet !
Awesome boots....Was looking for a pair that will hold up to lots of long road trips - while being comfortable at the same time. These are definitely the ones. Will also be great for stopping and getting off the bike to walk around. And they look good too!
I LOVE these boots! I was skeptical of ordering online, but after reading the reviews on these boots, I decided to order a pair. The reviews were correct in saying that you should order your correct size. I wear a 7 1/2, that's what I ordered, and they fit perfectly. And I absolutely love the style!
I love the boots there comfortable from the get go. True to size, can't say enough good about them.
I just received these boots today and love, love, love them! They have more padding at the ankles and are much more comfortable to walk in than my previous Harley pair of a similar style.
These boots fit perfectly! I love the look and the comfort from the padding, love the fast shipping.
The boots are great. Sizing is right on. Look good on. Delivery was exceptional.
Love these boots! These boots have a very snug fit so you may want to order up in size. But once on, they look good, feel great but most impotantly they make your feet look small instead of big which is always a plus. Would definiitely recommend them!
(My fiancee's review) -The first pair of boots I bought @ a big box store & paid $20 for. Needless to say I only wore them twice. I heard about LeatherUp and their great prices for quality items. I loved the picture of these boots online so I decided to order online. I was a bit apprehensive about ordering online (i.e. trying them on & the comfort factor) but when I received them they fit like a glove (true to size). I agree with all the other reviews, there is NO breaking in period. They are so stylish and I have gotten compliments on them already. I did have to adjust my clutch lever a bit higher and since I am a new rider I am not use to heavy footware. But that I'm sure I will get use to. I would recommend these boots & this whole website to anyone. I ordered these on a Saturday evening and I received them Friday morning in time for the weekend ride. GREAT quality boots...
Love these boots! Fit perfect first time out of the gate. Great if you are petite. I tried some other boots from this site and they were all too big around the ankle. These, in the words of Goldilocks, fit "just right." Thanks. Love this site.
I am always reluctant to purchase shoes online because fit is so important. These boots fit perfectly and are so comfortable. They don't weigh you down like some boots tend to do. I am so glad I risked this purchase, it was definitely worth it.
Very comfortable and great quality. I do all my gear shopping at Leatherup. You save a ton of money for the same products the dealerships have.
Great boots, true to fit, the only trouble a had was they came with 3 size smaller insole coushion ( which they rectified after calling) Thanks John :)
LOVE these boots! I wear a size 7 but have wide feet, so I almost ordered a 7 1/2. Not necessary! Size 7 fit perfect in length and width. Comfy too!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

