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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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A nice looking boot and not too heavy. The shaft was too small, and not good for plus sizes so I ordered a lace up boot so I couold adjust the shaft circumference. Beautiful leather.
Love these boots! Never rated an item before but figured these boots deserved two thumbs up! Comfortable, seem like a great quality build for the money.
Hope to be wearing them for many happy years and miles.
JB
Beautiful boot and very well made! Order your normal size and you'll be able to wear a thick sock if you like. I have very muscular calves and this boot was a bit of a tight fit initially, but I think the leather will stretch a bit with some wear and it will be a non-issue. No way I'll be tucking my jeans into these though. A great boot at a good price! I think these will hold up for a good long time.
So far I like these boots. I originally listened to a lot of reviews and unfortunately ordered a whole size down from what I normally wear in any shoe (which is an 8 1/2). They were too small so I had to send them back. Ordered an 8 and they fit just right. I live in the south and really don't need to worry about a lot of extra sock protection except for a couple of months out of the year. You can actually adjust the buckles at the side to help customize the fit (which was very helpful). They seem sturdy so far but with that comes a bit of a heaviness when walking at a destination. Very easy to get on and a nice stylish look.
Boots are well made but run large. Keeping and wearing two pairs of socks.
Super comfortable boot right out of the box. I love that I can have solid protection in a great-looking boot that works well for strolling around after parking the bike. I wear a hiking sock over lighter socks with these boots, and still 1/2 size down proved to be the best fit. The 6-1/2 fits perfectly (normal shoe size 7). My only disappointment with these boots was that the zipper on my left boot was inoperable and needed repair after a year. The repair lasted almost another year and then I just bought a new pair of these boots, as I really love them other than the zipper incident.
I love these boots. They fit beautifully, have room to tuck in my jeans and wear heavy socks. They are comfortable to walk in also. I highly recommend them to anyone.
Recently purchased so not sure on durability but they seem well. Comfortable, fast delivery. They do run large usually wear a size 8 1/2 to 9 and ordered an 8 and have room. Large toe box area which works well for me. Will consider ordering this brand again after seeing the long term durability.
Just got these yesterday and wore them for hours. No break in period needed. Sturdy and flexible for shifting gears. Ordered in 8 1/2 and as I was hoping they were a little larger than my 8 1/2 in the Vigilant Xelement boot (which I love but can be a bit breezy for the winter around the laces). My Vigilant boots are not quite large enough for the extra thick socks that I prefer to wear for winter riding so I ordered the same size in this boot and am glad I did. This boot measures at least a half size larger than the Vigilant boots. Had ample foot room for the winter socks. Ladies beware if you have large calves. This boot may not work for you. I have very small ankles and calves and with socks and skinny jeans tucked in the zip up was quite tight. The buckles up the side also looks great! Great boot, great price!
WOW fast service......Great Quality.............ordered XL fits perfect......Couldn't get the same jacket around here for less than $500.00 Leather-up has my buisness from now on...........100% Satisfied I give this 5 STARS
Love these boots! They give a lot of support without being bulky and are a great value for the money. I also went up 1/2 a size and the fit is very good.
I bought these boots for my wife and she loves them! Her first night out in them she wore them for hours and said they were extremely comfortable, She is also very pleased with the fit and look of them. I would have to agree -- they look great on her. Thank you!
Great Jacket! the matte finish of this jacket is great. It fits fantastic...I have the Xlarge going by the cart and fits perfect... The leather is nice and soft, the zip out liner is great and lots of pockets. Been out on a few cold ride with it alread and is warm and comfortable....super fast shipping as well...Leatherup are great to deal with.
My son loves the jacket. I wish to thank you for your response to the 1st shipment which was stolen from FEDEX and the quick turnaround in delivery. The jacket arrrived in time making me a proud papa.
Solid windbreaker. My wife really likes the way it looks. I ordered an XL (5'8", 175 lbs), the shoulders fit well, but even with the waist fully cinched up, it is a bit loose at the bottom.
My husband LOVED THIS JACKET!!! True to fit, and simply beautiful style and detailing. Hubby said it was comfortable right away, nice and soft and didn't need any breaking in. I can't believe it didn't cost a more! We've loved everything we've purchased from Leatherup, thank you so much! - Kim
Nice and comfortable very good quality for the price.
Very solid feeling jacket zip out liner is more than a vest with 3/4 sleeves removed liner at beginning of ride only to stop and put it back in (took all of 2 minutes total). I love leatherup's quality
Great jacket! It fits my husband perfectly, great quality for the price.
For those looking for this style of jacket with concealed carry pockets, this one has two. Very nice looking jacket which actually looks better than the picture and the shipping was incredibly fast (ordered Thurs, arrived Sat). Overall very satisfied but I do wish it was 1-2" longer and had a little more room in the arms.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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