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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Diane K.
Argentina
1 review
0 helpful votes
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"First time buyer at LeatherUp
October 10, 2019

"First time buyer at LeatherUp and everything went smoothly.

This jacket is exactly what I wanted and its built really well.

Love the matte finish, simple design and good features.

Im 5'10"-160 and the Medium fits like a glove with room to move.

First word I think of when I put it on- BALLISTIC !!!"

Date of experience: October 10, 2019
Paul K.
Argentina
1 review
0 helpful votes
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Awesome fit! i ordered a
October 10, 2019

Awesome fit! i ordered a large and it fits true. Great quality leather, great price, fast shipping. Will definitely reuse and recommend.

Date of experience: October 10, 2019
Michael S.
Argentina
1 review
0 helpful votes
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Love this jacket! Incredible quality
October 10, 2019

Love this jacket! Incredible quality and max street cred. I'm 5'10" 200lbs 46 chest 34 waist and the XL fits perfect. I'd better stay off the biscuits. Hope this is helpful to those looking at this jacket. As always the service was excellent!!!

Date of experience: October 10, 2019
Sam Q.
Argentina
1 review
0 helpful votes
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I really like this one.
October 10, 2019

I really like this one. No armor but still a cool coat. Not quit the full out heavy belted and chained biker jacket but more soft and flexible and a little refined. I am a little worried about this finish of the leather. It's soft smooth and comfortable but I think it might be prone to show marks and scuffs. But I would buy it again for sure

Date of experience: October 10, 2019
Ben M.
Argentina
1 review
0 helpful votes
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I really like the looks
October 10, 2019

I really like the looks of this jacket. I'll let u know how good it works when cold weather gets here.

Date of experience: October 10, 2019
Tom E.
Argentina
1 review
0 helpful votes
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WORTH EVERY PENNY. IAM 5
October 10, 2019

WORTH EVERY PENNY. IAM 5 -11 200LBS ORDERED AN XL FITS PERFECT. I CAN EVEN PUT A SWEATSHIRT UNDERNEATH IF I WANT. FAST SHIPPING. THIS IS THE NICEST BIKER JACKET YOU CAN BUY FOR THE MONEY.

Date of experience: October 10, 2019
Angela F.
Argentina
1 review
0 helpful votes
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Really pleased with this purchase
October 10, 2019

Really pleased with this purchase and the overall quality of this jacket. Still cannot believe what I paid for it. I have had it about 3 weeks now, it is already pretty well broken in, looking forward to it breaking in even more. Even though no armor in it, which can be uncomfortable to me, I feel really safe in it, with its thickness. I am also pleased to have found a jacket like this without the buckle and belt in the front, I have always wanted this design of jacket, but every time I tried one of those on it bugged me, that I had to have this belted system, design wise, quality for the price, fit, etc, this coat is great..

Date of experience: October 10, 2019
Angela H.
Argentina
1 review
0 helpful votes
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This jacket is awesome !!
October 10, 2019

This jacket is awesome !! I am 6' feet tall and 245 lbs and a little thick around the belly. I took the advice of others and ordered a 3XL and it fits perfect with enough room for a sweatshirt for extra cold rides. The lining is easy to remove and easy to store. Delivery was unbelievable, 3 days after I placed my order and no extra charge. I do not kow how LeatherUp does it !!!! Great value...... Cannot be beat !!!

Date of experience: October 10, 2019
Bill P.
Argentina
1 review
0 helpful votes
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I purchased this item as
October 10, 2019

I purchased this item as a gift and haven't given it to the recipient yet, so can't say as to fit, etc. I can however say that I was amazed at the quality of this jacket for the price. It's really nice looking and with the zip out liner, appears that it would be very warm to wear. I received the item in a reasonable timeframe and it was packaged well, etc. I have no complaints. In fact, I'm very impressed with "Leather Up" and I'm sure I'll be back for more gift purchases for my Harley riding brother.

Date of experience: October 10, 2019
Brenda L.
Argentina
1 review
0 helpful votes
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Great jacket. The fit is
October 10, 2019

Great jacket. The fit is good, very happy with the jacket.

Date of experience: October 10, 2019
Jay U.
Argentina
1 review
0 helpful votes
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I ordered an XL based
October 10, 2019

I ordered an XL based on someone else's review who mentioned similar height and weight to myself (6 ft tall, about 200 lbs.). It's a little tight with a sweatshirt on, but not uncomfortably so. I like the idea of having two interior pockets, but I should mention for those looking to purchase this particular jacket that they are horizontal and near the belt line. The cell phone pocket on the front is wide enough for my phone, but not deep enough to close it. Other than that it appears to fine a jacket and overall I'm quite happy with the purchase. I put 1 star for durability simply because I've only had the jacket for a day and to me durability is how long can something take hard abuse.

Date of experience: October 10, 2019
Laura J.
Argentina
1 review
0 helpful votes
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Great value! I love the
October 10, 2019

Great value! I love the finish and style. Was surprised at the quality and weight, Nice feel! I wear 2x and ordered 2x and it fits snug, but I didn't want it to be too loose. Will definitely order again.

Date of experience: October 10, 2019
Ben I.
Argentina
1 review
0 helpful votes
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This is a really nice
October 10, 2019

This is a really nice jacket which you cant beat for the price. I am 5'10" 190 lbs and the XL fits with room for a few layers undereath. It has a heavy solid feel and weight. Good pockets.

Date of experience: October 10, 2019
Diane F.
Argentina
1 review
0 helpful votes
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This jacket is everything I
October 10, 2019

This jacket is everything I thought it would be and more. I can't say enough about this jacket the price is the best on any site

that I looked at they wanted double the price 1/2 at the local H/D shop

and the jackets are not as nice as this one that I got. Great site thanks

for all your help. This jacket was out of stock when I first tried to

order it. Leather-up did inform me when it came in so that I could place

my order so that worked well for me. Thanks.

Kevin W. NY

Date of experience: October 10, 2019
Dorothy D.
Argentina
1 review
0 helpful votes
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Excellent jacket at an extremely
October 10, 2019

Excellent jacket at an extremely reasonable price. This jacket is very well made and the materials used are high quality. I was a bit nervous buying because the price was low, but I am more than satisfied with this purchase. The jacket is much nicer than it looks in the pictures, the quality is outstanding, the shipping was fast and free, and I couldn't be happier. I will defiantly be recommending LeatherUp.com to everyone I ride with, what a great company.

Date of experience: October 10, 2019
Thomas R.
Argentina
1 review
0 helpful votes
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Deffinintely a good value. Not
October 10, 2019

Deffinintely a good value. Not quite as heavy as my other jacket, but then again it cost half as much. I found the jacket to be true to size. I am 5'8" and 185 lb's. and not as trim as I once was. the large fit with room for layers underneath.

Date of experience: October 10, 2019
Dave A.
Argentina
1 review
0 helpful votes
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This jacket is legit. I
October 10, 2019

This jacket is legit. I don't necessarily agree with ordering up a size or two as some say. I'm 5'-11" 165 lbs and the medium fits great and I still have room for a hoodie underneath. I wish it wasn't so baggy in the armpit area and it's a little scratchy with the lining out. One of my other jackets from here has a silky lining but this does not. Other than that it's top notch. It's gorgeous and I really like that it doesn't have the stupid belt. Sleeve length is short enough you can just wear it around but long enough to only show a little wrist while riding. If they sold this in a glossy black I'd buy that one too.

Date of experience: October 10, 2019
Jay P.
Argentina
1 review
0 helpful votes
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Followed advise offered by previous
October 10, 2019

Followed advise offered by previous reviews. Bought a 3X rather then the 2X I normally buy for shirts and active-wear. I am stocky 245lbs and 5'9". The sleeves on this jacket are a little shorter, giving me a great fit.

Date of experience: October 10, 2019
Rebecca O.
Argentina
1 review
0 helpful votes
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Great jacket for the price,
October 10, 2019

Great jacket for the price, hands down. Some reviewers have mentioned size discrepancies and suggest ordering a size or 2 up or down, but maybe they've sorted out their size problems over the years because I normally wear a 2XL, that's what I ordered, and it fits great! I'm a bit husky so the waist is a little snug, but not uncomfortably so. The arms are a good length, the zippers are good quality, and the overall look and fit are really nice. I like how the lining attaches with 2 snaps on each sleeve (as opposed to buttons which I can't stand in my sleeve, plus they're cumbersome), and the lining sleeve is only 3/4, which means you can shorten the jacket sleeves and the lining will still fit! Smart design! 2 minor complaints: first, after only about a month I've already noticed some stitching coming loose, and the cut of the leather (one of the lapels is cut poorly and you can see the edge of the leather; not immediately noticeable, but it could be better) and the placement of the lapel snaps could be a little better. Second, this jacket had a funky chemical smell, almost like burning rubber (possibly due to the matte finish?), but after 2 or 3 weeks it's pretty much gone away and now smells like leather. Made in Pakistan, for those who want to know. This jacket won't last a lifetime, but for the price, I'm confident it'll last long enough, and when I need a new one I hope LeatherUp still sells these because I'll gladly buy another one!

Date of experience: October 10, 2019
Adam W.
Argentina
1 review
0 helpful votes
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Love this jacket. I ordered
October 10, 2019

Love this jacket. I ordered up one size and it fits perfect. Would absolutely order this again.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States