On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great boot. Very well made. Took advice from others before ordering & decided to go 1/2 size smaller. I normallly wear size 9 1/2 & ordered a size 9. Glad I did. I wore thin socks one day and I still had some room to wear thick winter socks comfortably. I am very happy with the boots.
I usually wear a size 9, ordered an 8 /12 due to the other reviews and they were snug. Unfortunately I couldn't zip them up once I got past my ankles so I will be sending them back for a different pair with laces. Honestly, if I was sure the zipper would stay up and no one would see it, I would just keep them because I like them that much.
Extremely comfortable boots. I wear a size 7M and ordered this size. The boots are roomy and leave enough room for thick socks. That said, with thin socks they are a bit loose. However, I like a lot of room in the toe box and feel my feet stay warmer so I would not want to order a smaller size. I'm very happy with these boots!
Ordered for wife and she loves them.
Size is right on and seems agreat value forthe money..
LOVE the boots! Definitely 0.5-1.0 size too big. Super cute.
They are the best boots I have ever owned!! Thank you LeatherUp for having them on sale!
For the past 5 years, these have been my exclusive riding boot. Over all, this has been a great boot: thick leather, fabulous tread, beautiful design. Not only did these boots do about 35K miles, I wore them to work, I wore them sight-seeing, and a couple of times even went hiking in them. After all that, I'm happy to get another pair of Xelement boots to replace them.
I wear a 7 usually, I've been wearing these in a 7 and they are huge (I didn't have time to return them when I bought them). A 6.5 would have been better, I even have a friend who has these in 6, and I could have gotten away with that size too (she wears a 7 narrow and the 6 is perfect for her). The front of the boot is large (thick sole rounded leather) - I never had trouble with my shifter, but if it's a tight fit you might. I also ended up with a love-hate relationship with the buckles - they look great, but hurt to sit cross-legged on the floor (not that I do it often, but occasionally...).
Get these boots, you'll love them!
Love these boots. A little big but still fit fine.
I love these boots! So comfortable! So light! I took the advise from other postings and ordered a 7 1/2 instead of my usual 8 and they are still a little roomy which is great because in cold weather I will be able to wear thicker soaks :) I will highly recommend these books and leather up great company! I will be shopping with you again soon and very soon!
I like them alot but wish I had gotten a half size smaller but I put in some padding because my feet hurt usually with any boot so that made a difference & comfortablility. They definately are worth the SALE PRICE !
Hope they last longer than 3 years of my last boots (HD)! Took me a while to learn to shift on my Harley because they are thicker but the best part is I am higher on my bike and that is a PLUS believe me. Kudo's to these boots.
I order these boots and I love them. I wish I had followed the advice of others and ordered the boots in a 7 1/2 instead of an 8. I have wore my new boots all day both riding and walking around and the are really comfortable. They are the perfect heel height for driving my bike.
I ordered these out of frustration of not being able to find anything I liked. I thought I'd just take a chance. Ha! I LOVE THEM! Fit was perfect! I was a little worried about the hard toe fitting under my shifter, NO PROBLEM! The upper leather around my calf is SO soft! Love the buckles, even though most are hid under my jeans. :( Very impressed!
I ordered these in an 8, since I normally wear a 8.5. They fit great with a good pair of socks. Super comfortable and I wear them with pants, skirts, and dresses. I love them so much, I'll probably order the exact pair later this year!
I love these boots so far, even though I've only worn them a few times. The buckles are deceiving though, and really don't allow much adjustment other than making them smaller. These boots are NOT for women with large calves but they give more room than most boots do. These are gorgeous boots for a great price!
I chose these boots after a lot of research. I thought I wanted something cuter & sexier but hard to find when your 5ft 10in & a plus size woman. So I went with comfort. When I found boots that fit my calves they were way to big on my ankles & feet. & when I found a good fit for my feet & ankles they wldnt zip up on my calves. These are the perfect fit for me. The straps allow me to tighten or loosen where I need to. Once adjusted just zip up & go & not have to mess w/it anymore. I thought I'd need to break them in so I walked our dog in them. No problems @ all. Very comfortable & not near as heavy as they look. They do run a bit big. I normally wear a sz 10 but they didn't have a 9 so I went 9.5. W/thicker socks they fit just fine. Might need an arch support insert later on after I've ridden more & they are still roomy enough for that if needed. As a 1st time motorcycle boot buyer I hope this review helps!
Excellent boot. Take the advice to order a half size smaller. I did & still have room for thick socks. Very comfortable & no "break in" needed. Great price for quality.
Love them! I did order 1/2 size down and it is perfect. Didn't need to break them in, very comfortable out of the box!
Was in Sturgis had many compliments on my boots and asked where I purchased them . Gave them the leather up site. Wife loves the boots. Thanks 5 star all the eay.
Love these boots! Great fit, great construction, love the look!! My husband and I were in an accident and though I did break a small bone in my right foot, the consensus from the EMS responders to the ER doctor was that these boots saved my right ankle from being shattered. Thanks Leather Up.
I absolutely love these boots. Am thinking of getting a second pair!
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members