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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Maria A.
Argentina
1 review
0 helpful votes
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I love these boots, the
October 10, 2019

I love these boots, the leather is soft and they are stylish. I will wear besides riding my motorcycle.

Date of experience: October 10, 2019
Stephanie J.
Argentina
1 review
0 helpful votes
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Great sturdy boot! Very comfortable!
October 10, 2019

Great sturdy boot! Very comfortable! I normally take a size 9 in sneakers and boots, but after reading all the reviews about sizing, I got an 8 1/2. Im glad I did! I still have room for either a heavy sock, or two pairs of thinner socks. Once I got the straps adjusted just right, they fit like a glove!

Date of experience: October 10, 2019
Andrew B.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my Fiance. I ordered them per her normal shoe size and they fit her perfectly. If you plan to wear them for colder weather, with two pair of socks, I would suggest going up a 1/2 size. She loves them when we ride, as the arch grips the passenger peg perfectly. Highly recommend them.

Date of experience: October 10, 2019
Cynthia U.
Argentina
1 review
0 helpful votes
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Just got my boots and
October 10, 2019

Just got my boots and I absolutely love them. They are much nicer in person. The upper is so soft and supple above the ankle. It seems to run a little big. I wear an 8 in boots and ordered a 7 1/2 based on reviews. I could have gone down to a 7. But sinching down the sides and putting in insoles I think they will fit much better. They do not feel as heavy as they look. The insole is a little hard and stiff but like I said before some gel inserts will take care of that. I will not be sending them back. I had ordered the vibram sole boots and had to return them because they were too wide across the whole shoe. This is not the case with these boots. I have ordered many items from leatherup and have been very satisfied every time even with returns..Love my boots and will recommend them to anyone.

Date of experience: October 10, 2019
Elizabeth V.
Argentina
1 review
0 helpful votes
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Love these boots! These are
October 10, 2019

Love these boots! These are the most comfortable riding boots I have ever owned.

I ordered a size 9 and that is normally what I wear. I had to send them back and get a size 8. The size 8 fit perfect.

Date of experience: October 10, 2019
Sharon Q.
Argentina
1 review
0 helpful votes
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Very Very Hott looking boots
October 10, 2019

Very Very Hott looking boots love the look....but I ordered a 6.5 and they are huge, I could have went with probably a 5.5 and been good to go. And I really do not like the material inside the boots, you need to wear really hugh socks bucause they will stick to your legs.

Date of experience: October 10, 2019
Jason O.
Argentina
1 review
0 helpful votes
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Love these boots. Ordered full
October 10, 2019

Love these boots. Ordered full size smaller. (wear a 7, bought a 6) Still a touch loose, but not a problem. I have enough room to wear a heavier sock if needed.

Comfortable right out of the box. Thank you Leatherup! beth

Date of experience: October 10, 2019
Bill U.
Argentina
1 review
0 helpful votes
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Ordered a size smaller -
October 10, 2019

Ordered a size smaller - still a bit loose but ok for wearing with 2 pairs of socks.

Date of experience: October 10, 2019
Elizabeth S.
Argentina
2 reviews
0 helpful votes
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Have wide feet so I
October 10, 2019

Have wide feet so I bought my size but these boots do fit very big. Thing is, I finally had enough foot room to add arch supports I should be wearing, so now I'm good all around. Boots felt clunky trying them out at home but not so you'd notice when walking in the street. They make a fun fashion statement and I hope to use them for the snow, if we get any next year! Louise T, NYC

Date of experience: October 10, 2019
Deborah D.
Argentina
1 review
0 helpful votes
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These boots are awesome. Shipping
October 10, 2019

These boots are awesome. Shipping was fast. I took everyone's advice and bought a size smaller, normally I would wear an eight, but bought a seven and they are a little loose still which is great. I have only worn them a couple of times, so they do need some breaking in, but I still found them to be comfortable. These boots go with everything, with shorts, a skirt, or even a short dress.

Date of experience: October 10, 2019
Stephanie R.
Argentina
1 review
0 helpful votes
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As a slender woman with
October 10, 2019

As a slender woman with small feet it's hard to find good boots. These boots run about a 1/2 size large so adjust as neccessary. I wear a 6 1/2 and bought a 6, they fit great with boots socks, and the adjustable straps up the sides cinch the boots down to fit my ankles and calves just perfect! Love these boots, great whether your driving or riding in the back!!

Date of experience: October 10, 2019
Martha D.
Argentina
1 review
0 helpful votes
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these are great boots, my
October 10, 2019

these are great boots, my first pair of street riding boots and glad i ordered a half size down. Unfortunately, my puppy chewed the top of one of them with the zipper, now i have to buy a new pair

Date of experience: October 10, 2019
George K.
Argentina
1 review
0 helpful votes
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Excellent boots, poor sizing chart.
October 10, 2019

Excellent boots, poor sizing chart. Rated 4/5 only for the sizing inconsistency. I originally ordered these in my shoe size of 8.5 womens and they were enormous. I ended up sending them back twice for smaller sizes and ended up needing a size 6.5 in this boot. I think they may size all of their women's boots in mens sizes. Now that I have a pair that fit, I love them.

Date of experience: October 10, 2019
Karen G.
Argentina
1 review
0 helpful votes
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Really like them. The sizing
October 10, 2019

Really like them. The sizing is not accurate. I wear a size 8 boot, had to reorder a 7 1/2. Good quality for the price. Good gripping.

Date of experience: October 10, 2019
Chris W.
Argentina
1 review
0 helpful votes
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These boots shipped quickly (they
October 10, 2019

These boots shipped quickly (they were an exchange order from a different type that were too loose). They fit great, they are really nice for those women that have a narrow heel...you can tighten the straps for a real snug fit. My wife loves them! Great boots, great price, great service!

Date of experience: October 10, 2019
Nicole Q.
Argentina
1 review
0 helpful votes
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As always good service and
October 10, 2019

As always good service and great prpduct. The boots my daugther-law was very happy with and cann't wait to ride the bike with the boots.

Doug Okla.

Date of experience: October 10, 2019
Chris S.
Argentina
1 review
0 helpful votes
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I love these boots! Very
October 10, 2019

I love these boots! Very comfortable. No breaking in needed. Look great too. Definitely recommend them.

Date of experience: October 10, 2019
Maria N.
Argentina
1 review
0 helpful votes
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Bought these boots about a
October 10, 2019

Bought these boots about a month ago and am so glad I did! They look great (I wear them when I'm riding and sometimes when I'm not), they are comfortable, and I love how much I have been able to customize the fit with the straps. I ordered 1/2 size smaller than usual and that was a perfect fit. Shifting is easy and they are good, sturdy boots that I think should last me for years. No draft since there's not a front closure, which is good because I"m cold all the time. Couldn't believe the quality for the price. VERY happy with my purchase.

Date of experience: October 10, 2019
Michael N.
Argentina
1 review
0 helpful votes
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I have not worn the
October 10, 2019

I have not worn the boots yet, but when I tried them on, they fit like a glove. Can't wait to see how the toe does on my shifter..... lol

Date of experience: October 10, 2019
Tom I.
Argentina
1 review
0 helpful votes
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Great boots! Very comfortable.Read reviews
October 10, 2019

Great boots! Very comfortable.Read reviews that I should order a larger size,but They are true to size for me.I like the leather,just wish they were USA.Would order from again!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States