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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I love these boots, the leather is soft and they are stylish. I will wear besides riding my motorcycle.
Great sturdy boot! Very comfortable! I normally take a size 9 in sneakers and boots, but after reading all the reviews about sizing, I got an 8 1/2. Im glad I did! I still have room for either a heavy sock, or two pairs of thinner socks. Once I got the straps adjusted just right, they fit like a glove!
I bought these for my Fiance. I ordered them per her normal shoe size and they fit her perfectly. If you plan to wear them for colder weather, with two pair of socks, I would suggest going up a 1/2 size. She loves them when we ride, as the arch grips the passenger peg perfectly. Highly recommend them.
Just got my boots and I absolutely love them. They are much nicer in person. The upper is so soft and supple above the ankle. It seems to run a little big. I wear an 8 in boots and ordered a 7 1/2 based on reviews. I could have gone down to a 7. But sinching down the sides and putting in insoles I think they will fit much better. They do not feel as heavy as they look. The insole is a little hard and stiff but like I said before some gel inserts will take care of that. I will not be sending them back. I had ordered the vibram sole boots and had to return them because they were too wide across the whole shoe. This is not the case with these boots. I have ordered many items from leatherup and have been very satisfied every time even with returns..Love my boots and will recommend them to anyone.
Love these boots! These are the most comfortable riding boots I have ever owned.
I ordered a size 9 and that is normally what I wear. I had to send them back and get a size 8. The size 8 fit perfect.
Very Very Hott looking boots love the look....but I ordered a 6.5 and they are huge, I could have went with probably a 5.5 and been good to go. And I really do not like the material inside the boots, you need to wear really hugh socks bucause they will stick to your legs.
Love these boots. Ordered full size smaller. (wear a 7, bought a 6) Still a touch loose, but not a problem. I have enough room to wear a heavier sock if needed.
Comfortable right out of the box. Thank you Leatherup! beth
Ordered a size smaller - still a bit loose but ok for wearing with 2 pairs of socks.
Have wide feet so I bought my size but these boots do fit very big. Thing is, I finally had enough foot room to add arch supports I should be wearing, so now I'm good all around. Boots felt clunky trying them out at home but not so you'd notice when walking in the street. They make a fun fashion statement and I hope to use them for the snow, if we get any next year! Louise T, NYC
These boots are awesome. Shipping was fast. I took everyone's advice and bought a size smaller, normally I would wear an eight, but bought a seven and they are a little loose still which is great. I have only worn them a couple of times, so they do need some breaking in, but I still found them to be comfortable. These boots go with everything, with shorts, a skirt, or even a short dress.
As a slender woman with small feet it's hard to find good boots. These boots run about a 1/2 size large so adjust as neccessary. I wear a 6 1/2 and bought a 6, they fit great with boots socks, and the adjustable straps up the sides cinch the boots down to fit my ankles and calves just perfect! Love these boots, great whether your driving or riding in the back!!
these are great boots, my first pair of street riding boots and glad i ordered a half size down. Unfortunately, my puppy chewed the top of one of them with the zipper, now i have to buy a new pair
Excellent boots, poor sizing chart. Rated 4/5 only for the sizing inconsistency. I originally ordered these in my shoe size of 8.5 womens and they were enormous. I ended up sending them back twice for smaller sizes and ended up needing a size 6.5 in this boot. I think they may size all of their women's boots in mens sizes. Now that I have a pair that fit, I love them.
Really like them. The sizing is not accurate. I wear a size 8 boot, had to reorder a 7 1/2. Good quality for the price. Good gripping.
These boots shipped quickly (they were an exchange order from a different type that were too loose). They fit great, they are really nice for those women that have a narrow heel...you can tighten the straps for a real snug fit. My wife loves them! Great boots, great price, great service!
As always good service and great prpduct. The boots my daugther-law was very happy with and cann't wait to ride the bike with the boots.
Doug Okla.
I love these boots! Very comfortable. No breaking in needed. Look great too. Definitely recommend them.
Bought these boots about a month ago and am so glad I did! They look great (I wear them when I'm riding and sometimes when I'm not), they are comfortable, and I love how much I have been able to customize the fit with the straps. I ordered 1/2 size smaller than usual and that was a perfect fit. Shifting is easy and they are good, sturdy boots that I think should last me for years. No draft since there's not a front closure, which is good because I"m cold all the time. Couldn't believe the quality for the price. VERY happy with my purchase.
I have not worn the boots yet, but when I tried them on, they fit like a glove. Can't wait to see how the toe does on my shifter..... lol
Great boots! Very comfortable.Read reviews that I should order a larger size,but They are true to size for me.I like the leather,just wish they were USA.Would order from again!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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