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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Steven T.
Argentina
1 review
0 helpful votes
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The boots are very comfortable
October 10, 2019

The boots are very comfortable and provide plenty of toe room. My feet are on the wider side so I appreciate this. They fit looser than my size so I am comfortable. The sole is thick and durable. On my motorcycle, it is importable to balance my bike and stop without the "sliding" that occurs with some boots..

Date of experience: October 10, 2019
Stephanie R.
Argentina
1 review
0 helpful votes
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Runs large: my foot measures
October 10, 2019

Runs large: my foot measures at 9.5 and the size 9 was perfect. The buckles allow you to make the fit snug-- my feet are on the narrow side. Good support. I tried at least four other pair of pull-on boots that were way to sloshy in the heel, despite thick socks, and these weren't. I wore these all day the first time, and the only problem I had was that something near the top of the zipper rubbed my leg. So I need higher socks. Anyway, great boot for the price.

Date of experience: October 10, 2019
Anna H.
Argentina
1 review
0 helpful votes
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These boots are of great
October 10, 2019

These boots are of great quality and very comfortable. I read reviews before purchase and was glad I did becasue they do run a little big. I was planning to order a size 8 and went with the 7 1/2 and they fit perfect!

Date of experience: October 10, 2019
Dave W.
Argentina
1 review
0 helpful votes
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I was so happy when
October 10, 2019

I was so happy when I tried on my new boot & the fit perfectly. I read the other reviews that stated the product ran big - which is what I was hoping for - I wear a wide shoe. Plus they really are comfortable the first time you wear them - no "break in" period. I'd highly recommend these boots!

Date of experience: October 10, 2019
Pamela E.
Argentina
2 reviews
0 helpful votes
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I bought these boots at
October 10, 2019

I bought these boots at my size 7 but, they were too big and because they were too big they felt too bulky so, I returned them and didn't order another size. After trying out other boots and returning those, I decided to try these again at a smaller size so, I ordered a 6.5. I could have ordered a size 6 and wouldn't have had to worn a very thick sock but, even with a thicker sock, (the sport kind with a thicker soul) they fit fine and the boots are very comfortable. I wear with jeans to work and they look cute. I do suggest ordering a size smaller so, you don't always have to wear a thick sock! Once you have the right size the bulky feeling goes away. Overall I am very happy and they are cute and feminine with the buckles =]

Date of experience: October 10, 2019
Michelle O.
Argentina
1 review
0 helpful votes
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GREAT boots. Size was right
October 10, 2019

GREAT boots. Size was right on with my regular shoe size. Adjustable straps on the side are really nice to have as well. Highly recommend.

Date of experience: October 10, 2019
Sarah F.
Argentina
1 review
0 helpful votes
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I wish I could give
October 10, 2019

I wish I could give a better rating, but I have not been able to wear them yet. I've gotten 3 e-mails to please rate the product I have purchased and yet I have had to send them back 3 times because of improper fitting. I ordered the size I would normally wear and they were too big, ordered a 1/2 size smaller and I still didn't notice a difference. This is the third time i've sent them back at my own expence ($14.00 to ship) and it's taken 2 weeks to get the first time I ordered and each time i've exchanged.

The boots themselves look great for style, comfort and durability...but I first ordered in the very begining of April and it's almost June now and I still don't have a pair to wear.

For my foot they seem to run at least a whole size bigger, and order way before you need them because you'll be waiting for them and waiting to ride.

Date of experience: October 10, 2019
Jason I.
Argentina
1 review
0 helpful votes
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I followed the suggestion of
October 10, 2019

I followed the suggestion of buying a half a size smaller and was glad I did. While they are roomy thicker socks will take care of the extra space. It's not so big that it's uncomfortable. They are very cute, I like them and get a lot of compliments on them.

Date of experience: October 10, 2019
Susan Y.
Argentina
1 review
0 helpful votes
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I am absolutely in love
October 10, 2019

I am absolutely in love with these boots .. the picture does not do them justice .. when I received my boots I was taken back by their quality of construction.. during my first ride I had an accident in which I broke my foot and rib I can say that with out these boots the outcome would have been much worse. Not only did they minimize the injury but they allowed me to continue riding until I arrived at the hospital for casting.. the damage to the boot was minimal given the impact of the accident... I can't say enough about the quality of the boot .. when ordering follow the suggestions of others and go 1 full size down ... I still had room for a thick sock. Thank you Leatherup

Date of experience: October 10, 2019
James X.
Argentina
2 reviews
0 helpful votes
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These are my first pair
October 10, 2019

These are my first pair of motorcycle boots and find that they are very comfortable. I am a true size 6 and the boots run a little larger as other people have indicated. However, they aren't sloppy large and my heel doesn't slide up when I walk. I really like the soles compared to another pair of boots I had been using! So far, I recommend these boots!!

Date of experience: October 10, 2019
Laura N.
Argentina
1 review
0 helpful votes
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I love my new boots
October 10, 2019

I love my new boots :) I read all the reviews and ordered half a size down from my normal size and they are an absolutely perfect . I wore them for 3 day straight and they have not hurt me at all . Very quick delivery from Leather up , very high quality product ,,,,,, love ,,,,love ,,,,,love my new boots looking forward to getting more quality products in the future :)

Date of experience: October 10, 2019
Jay U.
Argentina
2 reviews
0 helpful votes
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I just got my boots,
October 10, 2019

I just got my boots, and the picture does not due them justice! I normally wear a 7 1/2M, so from reading the comments of others, I ordered a half size down and went with a size 7M, fits perfect even with a pair of sox, very comfy, but more importantly, they look great! Thank you, LeatherUp!!!

Yolanda from California

Date of experience: October 10, 2019
Brenda A.
Argentina
1 review
0 helpful votes
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These boots are HOT! After
October 10, 2019

These boots are HOT! After going through the tall engineer boots (the shoe part is too wide) and the shorty zipper harness (the shaft was too wide), I finally found the perfect boot for me! I normally wear a 6.5 and have bigger calves--I bought these in a 6 and they feel great! I agree with others that you need to make sure you wear tall socks.

Date of experience: October 10, 2019
Bill H.
Argentina
1 review
0 helpful votes
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I just got my boots
October 10, 2019

I just got my boots fedex and they are awesome, even better than the picture. I usually wear 9 and ordered 81/2, they fit great. Love them, I ordered on Wed evening and received on Sat. Great, Thanks

Date of experience: October 10, 2019
Michelle W.
Argentina
1 review
0 helpful votes
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LOVE this boots! I normally
October 10, 2019

LOVE this boots! I normally wear larger than my usual 7-8 shoe size when I buy boots but I listened to all the review and purchased 7 1/2 and it was a tiny bit bigger (which I don't mind) but it fits perfectly with thick socks. It is so comfortable!!! I wore it during our two week summer ride and just recently for a few days. It's perfect and comfortable no matter what the temperature is. Plus the shipping was fast. Highly recommended!

Date of experience: October 10, 2019
Kimberly K.
Argentina
1 review
0 helpful votes
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We bought these 1/2 size
October 10, 2019

We bought these 1/2 size larger to accommodate layers in cold weather and that was just right. They look great on her and she loves the heel height. No break-in and a great price.

Date of experience: October 10, 2019
David K.
Argentina
1 review
0 helpful votes
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I LOVE these boots! Comfortable
October 10, 2019

I LOVE these boots! Comfortable the first day I wore them. I ordered 1/2 size smaller and they fit perfectly. I have had HD boots that I just wasn't comfortable with. No need to pay exorbitant prices. I got compliments the whole time I wore them. Very well made. You do need to wear high socks to prevent the top rubbing and irritating the calf. I also like the zippers. So easy to put on and take off. I just wore them last night with my Halloween costume!

Date of experience: October 10, 2019
Amanda D.
Argentina
1 review
0 helpful votes
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I found this boot to
October 10, 2019

I found this boot to be EXCELLENT! I wore them to a bike rally in Florida, and there was a lot of walking. My feet never hurt at all. I found them to be true to size, and totally comfortable......love the look also! JC Matteson, IL

Date of experience: October 10, 2019
Karen T.
Argentina
1 review
0 helpful votes
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Excellent pair of boots for
October 10, 2019

Excellent pair of boots for the price. I wear an 8 1/2 and bought size 8, I'm glad I did, they fit perfectly! Very happy overall.

Date of experience: October 10, 2019
Brian B.
Argentina
1 review
0 helpful votes
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Just got my boots! Must
October 10, 2019

Just got my boots! Must of shipped them on the back of an angel 'cause they got here so quickly! I wear a size 8-1/2 and after reading all the reviews decided to go one whole size lower (got the 7-1/2.. )I'm glad I did. They fit perfectly, even with thick socks. They look bada$$ too, but at the same time, very mad max AND feminine ..go figure. I have been wanting boots to go with both my cruiser and my Ninja, good job leather-up! Very good quality and you can pull the straps tighter if you need too.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States