Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Mark S.
Argentina
1 review
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

These boots are very comfortable
October 10, 2019

These boots are very comfortable and good quality of leather, I could not believe the quality for the price!! Very well pleased!!

Janette,

Detroit, Mi

Date of experience: October 10, 2019
Joe H.
Argentina
1 review
0 helpful votes
Follow Joe H.
Unfollow Joe H.
Share Review
Report Review

These boots are really comfortable
October 10, 2019

These boots are really comfortable and true to size. There was no break-in period at all.

Date of experience: October 10, 2019
Kevin J.
Argentina
1 review
0 helpful votes
Follow Kevin J.
Unfollow Kevin J.
Share Review
Report Review

I love these boots !!
October 10, 2019

I love these boots !! They are comfortable and stylish. I have had so many compliments from both men and women alike.

Great quality for the price.

Date of experience: October 10, 2019
Alex N.
Argentina
1 review
0 helpful votes
Follow Alex N.
Unfollow Alex N.
Share Review
Report Review

Thank you so much Leather
October 10, 2019

Thank you so much Leather Up for this great pair of boots. They are everything that i thought that they would be. I normaly wear size 6 but i bought a half size bigger for winter confort so that i can put my jeans inside and wear 2 pair of socks . They wear good and look good. And the price is awsome. Thanks Joyce from Loganville Ga.

Date of experience: October 10, 2019
Ben Y.
Argentina
1 review
0 helpful votes
Follow Ben Y.
Unfollow Ben Y.
Share Review
Report Review

Love these boots and the
October 10, 2019

Love these boots and the shipping was speedy and accurate! Thank you Leathup.com! You made me very happy!

Date of experience: October 10, 2019
Bob Q.
Argentina
1 review
0 helpful votes
Follow Bob Q.
Unfollow Bob Q.
Share Review
Report Review

These boots look and perform
October 10, 2019

These boots look and perform great. Would reccommend these boots for riding only. Too heavy for casual wear. I ordered my usual shoe size 8, but these boots run large. I wear thick socks and my arch spport inserts to make them work for me. Leatherup service was fast and efficient!

Date of experience: October 10, 2019
John I.
Argentina
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Share Review
Report Review

These boots are great! Just
October 10, 2019

These boots are great! Just exactly what I wanted and expected.

Run a little big but not a problem- wear more socks! Great quatlity - Great service. LeatherUp is on my favorites list.

Date of experience: October 10, 2019
Jim O.
Argentina
1 review
0 helpful votes
Follow Jim O.
Unfollow Jim O.
Share Review
Report Review

I love them. They are
October 10, 2019

I love them. They are true to size. They are a little heavy but what do you expect they are boots. Can't wait for the rain.

Date of experience: October 10, 2019
Laura C.
Argentina
1 review
0 helpful votes
Follow Laura C.
Unfollow Laura C.
Share Review
Report Review

I bought these for my
October 10, 2019

I bought these for my girl for her birthday. She is a passenger on my bike and wanted some real motorcycle boots. She saw these on LeatherUP casually when I was l browsing the site. So I bought them and was very impressed with the quality and the leather. Any where else in LA,CA i would have paid double. great boot. Thanks L/UP.

Date of experience: October 10, 2019
David E.
Argentina
1 review
0 helpful votes
Follow David E.
Unfollow David E.
Share Review
Report Review

Original order was a bit
October 10, 2019

Original order was a bit large. Otherwise all else is great. Prompt service, great quality boots. Love them.

Date of experience: October 10, 2019
Karen T.
Argentina
1 review
0 helpful votes
Follow Karen T.
Unfollow Karen T.
Share Review
Report Review

Love the boots... glad I
October 10, 2019

Love the boots... glad I read the reviews.... and ordered accordingly... boots fit great with heavy socks.... glad I didn't order size smaller... boots are awesome!

Date of experience: October 10, 2019
Paul N.
Argentina
1 review
0 helpful votes
Follow Paul N.
Unfollow Paul N.
Share Review
Report Review

The boots fit and are
October 10, 2019

The boots fit and are comfortable. Good quality. Am impressed with your company and your service. Thank you.

Date of experience: October 10, 2019
Charles H.
Argentina
1 review
0 helpful votes
Follow Charles H.
Unfollow Charles H.
Share Review
Report Review

I love these boots. They
October 10, 2019

I love these boots. They are very comfortable and look great. They do run large, I should have ordered a whole size smaller the first time, but exchanging them was not a problem.

Date of experience: October 10, 2019
Tony E.
Argentina
1 review
0 helpful votes
Follow Tony E.
Unfollow Tony E.
Share Review
Report Review

I really like these boots.
October 10, 2019

I really like these boots. They ran a little big for me, but once I adjusted the side buckles, they did tighten up a bit. While riding my boyfriend's bike around, it merely tipped over on me, pining my ankle underneath it. Thank god for the boots! They really protected my foot from the massive weight!

Date of experience: October 10, 2019
David E.
Argentina
1 review
0 helpful votes
Follow David E.
Unfollow David E.
Share Review
Report Review

these boots are great!! they
October 10, 2019

these boots are great!! they fit well, and there is room to add an orthotic. great style also.

Date of experience: October 10, 2019
Mike L.
Argentina
1 review
0 helpful votes
Follow Mike L.
Unfollow Mike L.
Share Review
Report Review

These boots were immediately comfortable,
October 10, 2019

These boots were immediately comfortable, although a bit heavy feeling in the heel. Very easy to put on due to the side sipper and easy to clean. Additionally, the leather seems to be of good quality

Date of experience: October 10, 2019
Mike F.
Argentina
1 review
0 helpful votes
Follow Mike F.
Unfollow Mike F.
Share Review
Report Review

Great look and feel -
October 10, 2019

Great look and feel - substantial boot but still fairly light. They have a little bit of a street bike look, while incorporating bad-$#*! leather and straps. So nice not to lace anything up too! Great price - just note that they run big. I take a 9 1/2 shoe, a 9 boot, and that's what I ordered and they were floating on my feet! Order a whole size down when purchasing!

Date of experience: October 10, 2019
Thomas P.
Argentina
1 review
0 helpful votes
Follow Thomas P.
Unfollow Thomas P.
Share Review
Report Review

These boots were surprisingly comfortable.
October 10, 2019

These boots were surprisingly comfortable. Probably could have gone with a 1/2 size smaller, but maybe in cooler weather I can double the socks. And the decorative strapping is really striking. I also wear these with dresses. They look that great.

Date of experience: October 10, 2019
Elizabeth W.
Argentina
1 review
0 helpful votes
Follow Elizabeth W.
Unfollow Elizabeth W.
Share Review
Report Review

These are gorgeous boots!Nice quality
October 10, 2019

These are gorgeous boots!Nice quality leather, strong stitching, thick soles. I usually wear a size 7-7.5 depending on the shoe. These are on the larger size, so I'm sending back the 7.5 (which were way too big) and exchanging for a 7. Can't wait for them to arrive so I can wear them!!! This is my second item ordered through leather up adn I've been pleased with their customer service as well.

Date of experience: October 10, 2019
Jessica O.
Argentina
1 review
0 helpful votes
Follow Jessica O.
Unfollow Jessica O.
Share Review
Report Review

Fit nice, very comfortable. Many
October 10, 2019

Fit nice, very comfortable. Many compliments from others on styling. Have held up well, not many wear marks or scratches from riding. Would highly recommend.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States