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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I LOVE my boots. Heavy and durable and totally cute! They go great with my new jacket I got from Leatherup!!!!!
I love the boots and the quality of the product but they were way to big. I ordered my normal size and they are at the very least a size to big maybe even more . I do plan on returning them to get a smaller size especially for the price.
Wonderful boots! They arrived last Thursday and I wore them for 4-5 hours to make sure they would be comfortable. We had plans to leave the next morning from Indiana for a 4 day trip to the Smokey Mountains. I wore these boots for 4 solid days and they are incredibly comfortable.! Just make sure your socks extend higher than the boot, I have sore spots on the inside of my calves because my socks were too short. I orderd my normal size 7 and there will be plenty of room for more socks in cold weather.
Very comfortable boots. I bought them a 1/2 size larger but they run true to size. They've held up through a few scrapes and still work great. Sole provides great traction and gives me some needed extra height. No break-in period and leather has held up great. Excellent value for the price. Shipping was fast. I'm on the site again to buy more products. Leatherup.com was easy to deal with.
These boots are HOT! They fit perfectly, especially around the calf, and love them with jeans. Feet are comforatable, bought half size larger for socks and love the adjustable straps for fit. Price is right. Black Siren (Wo,wo,wo,wo,) yeah!
I have been looking for a nice looking and comfortable ladys riding boot and have finally found it. They are a little heavy, but the leather is very soft which makes the boot comfortable. Beats my Harley boots any day hands down. I'm EXTREMELY happy. Thanks a million LeatherUp.
This is the second pair of boots that I have bought from your company. I saw the 1rst pair at the Harly shop for twice the price. The only thing different was the name. This pair will be my fall riding boot. They fit great and look great. I am very pleased with my purchase. They are hot!!
Great boots. Just what I needed. Perfect fit, comfortable and classic. Lot of complements!
Love my boots. They are so comfortable. Did not have to break them in. Just love wearing them all the time. Susan
I really love these boots. Nice leather, sturdy sole, very comfortable. The detailing is very nice, also. They do run a little large in the shoe area. I have relatively small ankles for a size 9 1/2 shoe, but they are snug in the ankles, a little clompy in the shoe. It would be hard to wear jeans tucked in, but maybe with some thick, ankle length socks, my feel will be toasty and they'll look great!
The screwed-in soles are way to heavy to wear the boots without constantly thinking about how bottom heavy they are. The uppers seemed a bit thin. The pair that I got had a half an inch cut in the leather on the toe that had been patched by something like black rubber cement. Looked like a good repair, but for the price, I want them to be perfect. Returned because of the cut and bottom-heaviness.
For my wife the fit was exact and the comfort is great. The adjustable straps allowed her to fit the uppers esactly to her leg. Now she will not ride without them.
I love the boots! I wear a 8 1/2 in a t-shoe. So i got a 8 in the boot. I could of got a 7 1/2, and it would of been great. I can still wear 2 pair of socks with my boots, which is great for the winter riding. Really comfortable. I odered them on wed and they were at my house on that fri. FAST!! thanks. -rachel r. springer
These are great boots. Excellent quality and perfit fit. Very comforfable and overall just a great looking boot. Buy them, you won't be disappointed!
I bought these they are nice boots, I wear a 9 to 9 1/2 so I ordered a 9 1/2 so I could wear heavy socks I got them and they fit mor like a 10 1/2, shipped them back and ordered the 9 and they fit more like a 10, I did not dare order in 8 1/2 but I should have, they run about a full size big, but a nice boot.
These boots are awesome. They are comfortable, stylish and affordable! Easy to put on and take off. True to size. Looks great with a pair of jeans or a pair of leggings. Thanks LeatherUp for sending them so fast!
OMGoods I love my boots!!!
Size is good,feel good and best of all looks good!!
I was genuinely pleased with my purchase of these boots. They were delivered within days and the fit perfectly. The quality of these boots is exceptional and they really are comfortable. I have been pleased with every purchase from this company.
These boots are wonderful! Everyone comments on them. I have worn them several times since they arrived, and they are the most comfortable boots I have worn in a long time.
These boots are great! The side zippers make them easy to put on, and the straps provide excellent ankle support. And they look great, too! Shipping was lightning fast. We will definitely order from LeatherUp again!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

