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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Sarah M.
Argentina
1 review
0 helpful votes
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I LOVE my boots. Heavy
October 10, 2019

I LOVE my boots. Heavy and durable and totally cute! They go great with my new jacket I got from Leatherup!!!!!

Date of experience: October 10, 2019
Carol P.
Argentina
1 review
0 helpful votes
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I love the boots and
October 10, 2019

I love the boots and the quality of the product but they were way to big. I ordered my normal size and they are at the very least a size to big maybe even more . I do plan on returning them to get a smaller size especially for the price.

Date of experience: October 10, 2019
Bill T.
Argentina
1 review
0 helpful votes
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Wonderful boots! They arrived last
October 10, 2019

Wonderful boots! They arrived last Thursday and I wore them for 4-5 hours to make sure they would be comfortable. We had plans to leave the next morning from Indiana for a 4 day trip to the Smokey Mountains. I wore these boots for 4 solid days and they are incredibly comfortable.! Just make sure your socks extend higher than the boot, I have sore spots on the inside of my calves because my socks were too short. I orderd my normal size 7 and there will be plenty of room for more socks in cold weather.

Date of experience: October 10, 2019
Cynthia B.
Argentina
2 reviews
0 helpful votes
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Very comfortable boots. I bought
October 10, 2019

Very comfortable boots. I bought them a 1/2 size larger but they run true to size. They've held up through a few scrapes and still work great. Sole provides great traction and gives me some needed extra height. No break-in period and leather has held up great. Excellent value for the price. Shipping was fast. I'm on the site again to buy more products. Leatherup.com was easy to deal with.

Date of experience: October 10, 2019
Dan A.
Argentina
1 review
0 helpful votes
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These boots are HOT! They
October 10, 2019

These boots are HOT! They fit perfectly, especially around the calf, and love them with jeans. Feet are comforatable, bought half size larger for socks and love the adjustable straps for fit. Price is right. Black Siren (Wo,wo,wo,wo,) yeah!

Date of experience: October 10, 2019
Margaret P.
Argentina
1 review
0 helpful votes
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I have been looking for
October 10, 2019

I have been looking for a nice looking and comfortable ladys riding boot and have finally found it. They are a little heavy, but the leather is very soft which makes the boot comfortable. Beats my Harley boots any day hands down. I'm EXTREMELY happy. Thanks a million LeatherUp.

Date of experience: October 10, 2019
Lisa U.
Argentina
1 review
0 helpful votes
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This is the second pair
October 10, 2019

This is the second pair of boots that I have bought from your company. I saw the 1rst pair at the Harly shop for twice the price. The only thing different was the name. This pair will be my fall riding boot. They fit great and look great. I am very pleased with my purchase. They are hot!!

Date of experience: October 10, 2019
Nancy R.
Argentina
1 review
0 helpful votes
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Great boots. Just what I
October 10, 2019

Great boots. Just what I needed. Perfect fit, comfortable and classic. Lot of complements!

Date of experience: October 10, 2019
Janet K.
Argentina
1 review
0 helpful votes
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Love my boots. They are
October 10, 2019

Love my boots. They are so comfortable. Did not have to break them in. Just love wearing them all the time. Susan

Date of experience: October 10, 2019
Brian J.
Argentina
1 review
0 helpful votes
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I really love these boots.
October 10, 2019

I really love these boots. Nice leather, sturdy sole, very comfortable. The detailing is very nice, also. They do run a little large in the shoe area. I have relatively small ankles for a size 9 1/2 shoe, but they are snug in the ankles, a little clompy in the shoe. It would be hard to wear jeans tucked in, but maybe with some thick, ankle length socks, my feel will be toasty and they'll look great!

Date of experience: October 10, 2019
Patricia U.
Argentina
1 review
0 helpful votes
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The screwed-in soles are way
October 10, 2019

The screwed-in soles are way to heavy to wear the boots without constantly thinking about how bottom heavy they are. The uppers seemed a bit thin. The pair that I got had a half an inch cut in the leather on the toe that had been patched by something like black rubber cement. Looked like a good repair, but for the price, I want them to be perfect. Returned because of the cut and bottom-heaviness.

Date of experience: October 10, 2019
Pamela E.
Argentina
1 review
0 helpful votes
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For my wife the fit
October 10, 2019

For my wife the fit was exact and the comfort is great. The adjustable straps allowed her to fit the uppers esactly to her leg. Now she will not ride without them.

Date of experience: October 10, 2019
Alex Q.
Argentina
1 review
0 helpful votes
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I love the boots! I
October 10, 2019

I love the boots! I wear a 8 1/2 in a t-shoe. So i got a 8 in the boot. I could of got a 7 1/2, and it would of been great. I can still wear 2 pair of socks with my boots, which is great for the winter riding. Really comfortable. I odered them on wed and they were at my house on that fri. FAST!! thanks. -rachel r. springer

Date of experience: October 10, 2019
Elizabeth J.
Argentina
1 review
0 helpful votes
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These are great boots. Excellent
October 10, 2019

These are great boots. Excellent quality and perfit fit. Very comforfable and overall just a great looking boot. Buy them, you won't be disappointed!

Date of experience: October 10, 2019
Mary B.
Argentina
1 review
0 helpful votes
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I bought these they are
October 10, 2019

I bought these they are nice boots, I wear a 9 to 9 1/2 so I ordered a 9 1/2 so I could wear heavy socks I got them and they fit mor like a 10 1/2, shipped them back and ordered the 9 and they fit more like a 10, I did not dare order in 8 1/2 but I should have, they run about a full size big, but a nice boot.

Date of experience: October 10, 2019
Amy A.
Argentina
1 review
0 helpful votes
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These boots are awesome. They
October 10, 2019

These boots are awesome. They are comfortable, stylish and affordable! Easy to put on and take off. True to size. Looks great with a pair of jeans or a pair of leggings. Thanks LeatherUp for sending them so fast!

Date of experience: October 10, 2019
Joseph T.
Argentina
1 review
0 helpful votes
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OMGoods I love my boots!!!
October 10, 2019

OMGoods I love my boots!!!

Size is good,feel good and best of all looks good!!

Date of experience: October 10, 2019
Barbara Z.
Argentina
1 review
0 helpful votes
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I was genuinely pleased with
October 10, 2019

I was genuinely pleased with my purchase of these boots. They were delivered within days and the fit perfectly. The quality of these boots is exceptional and they really are comfortable. I have been pleased with every purchase from this company.

Date of experience: October 10, 2019
Sarah W.
Argentina
1 review
0 helpful votes
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These boots are wonderful! Everyone
October 10, 2019

These boots are wonderful! Everyone comments on them. I have worn them several times since they arrived, and they are the most comfortable boots I have worn in a long time.

Date of experience: October 10, 2019
Virginia X.
Argentina
1 review
0 helpful votes
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These boots are great! The
October 10, 2019

These boots are great! The side zippers make them easy to put on, and the straps provide excellent ankle support. And they look great, too! Shipping was lightning fast. We will definitely order from LeatherUp again!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States