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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Ok so I just got this jacket from the fedex people and at first it didnt seem heavy but when i tried it on, it was a decent weight jacket. I am a little below 5'8" and medium fit perfect on me. Im medium built at 165lbs. I wasnt sure if medium would be good but it fit nice and just the right amount looseness. It is nicely made and feels durable. Leather smell nice and lining proved warm, its a good thickness too. There is fabric on the arm as you can see in the pic. Now dont be fooled because the fabric is nice and thick so it'll definitely keep you warm. The vents are long and have fabric webbing so its not just a hole. Overall very satisfied with the jacket. Beats buying fabric jacket from motorycycle store that run for the same price.
I tried to work with the customer service at Leather Up as I received a discount email the next day after I ordered. They were very uncooperative and handled the situation poorly even when I tried to work with a supervisor. It will be interesting to see if the neoprene on the sleeves is weather resistant. I did not notice this till I received the jacket. The Jacket runs very small. I ordered a 3X and had to remove the most of the armor to get it comfortable. Overall, a bad experience compared to prior purchases!!
I have a 47" chest, 40" waist, 6'1" tall and weigh 240. Bought this as a cold weather jacket. I usually take a 2XL but ordered a 3XL to wear a sweatshirt under it. No way. Ordered the 5XL and that just works but the sleeves in the foreearms are quite snug and I ain't built like Popeye! Very heavy jacket but has neoprene insert on the inside of the arms which allows for flexibility but also allows some air to penetrate. Jacket has warm liner in torso and good length in back to prevent drafts. Neck snap is tight on 18" neck with shirt. Side pockets placed too far back so it's hard to get into them. The large armor spine plate shifts around within jacket so I don't know where it would be if you took a spill and slid on your back. Overall, worth the money. Service was fast.
First off, the jacket has good protection and breathability. I'm 6'4" and if you're tall like me it's a little short, barely long enough that I decided to keep it. Shoulders bag out a little while riding. Leatherup.com may have the best price, but were hard to deal with. They shipped it about a week after I ordered, and only after I called to confirm my billing and shipping address, so it took way too long to get here. They have the best price though, so choose your poison. If you're average height, this is probably the jacket for you!
i must say that i have ordered several items from LU and havent been dissappointed yet the jacket is well made alittle snugg i ordered a 4 xl and i wear a 2xl tall it feels a little tight in the upper arm and sholder section which i think will soften up with wear for a more relax fit all in all you couldn't even come close to the price vs qaulity ratio hands down the best leather padded vented jacket on the market to date period!!! excellent buy very satisfied
Bought this for my husband and he absolutely Loves it! The quality is beyond what I expected (for the price). My hubby normally wears a 2X and we got the 3X just in case, and it fits him perfectly. The jacket is heavy and has a removable lining. It's not too bulky either and keeps him warm without the many layers necessary riding in cooler weather. I recommend not only this jacket, but Leatherup.com. I will shop again.
Very tight sleeves and I'm a skinny arm guy. gonna be tuff when I work on those biceps. Lol. Otherwise nice jacket. Has a good look.
Highly dissaointed that the first time I wore this jacket the zippers on the pockets broke. They are plastic, not steel zippers and break easily. However, the jacket fits great and looks really cool. I was concerned with the portion of the arms that is not leather wpould let air pass through, but I rode in 40 degree weather and stayed nice and warm.
Fix the zipper issue and this is a great jacket.
This jacket fits like a gove. There are a lot of details to this jacket. It is a well thought out design. I like all the vents that make this jacket more comfortable when the temperatures change. There are no light reflecting materials on this jacket, if that is something you are looking for.
Love the jacket. Rode around with the padding in at first, but now i have it all removed. Comfy, looks awesome, and is warm. I'm 5'10" 195 and i bought the XL
excellent leather jacket very good quality and very good superior protection
Very nice jacket with a couple of caveats:
I am 5'10", 44" chest, 30" waist, 17" arms and the large fits well, wearing like a medium, except for the arms which are very tight, and the forearms feel almost like a tourniquet. I stuffed them overnight with folded towels and the day after I could actually wear the jacket and retain circulation in my hands, however, only one layer of long sleeves can be worn under.
On the other hand, the jacket is warm enough to require no more than a couple of t-shirts in 50 degrees weather.
There is only one inside pocket, unsecured, though it runs vertically and fairly deep, so nothing should spill out.
My husband absolutely loves it. Can't say enough good words about it, highly recommend.
I was very impressed with how quickly I received my order! Also, the jacket is just as the description makes it to be. The only thing I was concerned of was a small stain on the sleeve, but the customer service line was able to help me with whatever I needed even if they had to pay for the shipment back to the warehouse which ended up being unnecessary. This jacket was actually a gift to someone and to his surprise it was not over $200!!! He couldn't believe it. Great website, I will be recommending it to any bike owners I know :)
this is the best jacket ever. nice looking the shipping was fast couldnt be happier with the product and are you kidding me it has a great price and they even gave a discount for it i love it. if you dont get it you are nuts.
I am very impressed with the jacket I purchased. The price was fantastic for a jacket of this quality. I will definitely purchase more from your store.
Bought this jacket for the spring and fall in Chicago... Works great... Cold wind at 45 degrees is kept away and I'm comfortable
SWEET Jacket! I bought the 2xl and it fits like a glove. I am 6'5" . 240 pounds. I cannot how well it is made for the price. I get stopped at a bike rally 4 times by people wanting to know where I got it. My only complaint is that the side pockets are a little far back but other than that I am 100% pleased with this jacket. I will buy another if something happens to it.
Awesome jacket, in fact so much nicer than I expected. The service was outstanding. My order was shipped out the day I placed it and it arrived in 3 days. I will be back for more stuff from Leather Up.
Great jacket for the price.Fits snug.At 5'10 225 lbs I usually wear 2xl loose but ordered 3x jacket. It doesn't allow me to wear flannel with the liner in but the jacket is very warm anyway. Can't wait to wear it in November
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

